1. Hai-Yan Li, MD

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San Diego, CA

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Hai-Yan Li, MD

2.9 (8 reviews)

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Scripps Clinic Torrey Pines - Exterior -- Cat in the Hat welcomes patients

Scripps Clinic Torrey Pines

2.5(285 reviews)
0.1 mi
Locally owned & operated
Certified professionals

Kristen, Kristin, Sadonia, and Rachel all did a very great job. I highly recommend this place for…read moresurgery, they are such good people. I'm currently a little high writing this review because I'm out of surgery but they said I wouldn't remember their names so I decided to write this review. Happy fourth

My review concerns Scripps Orthopedics, which operates out of this location…read more I saw Michael Lay in August 2025 for a suspected nerve entrapment in my left arm following an untreated IV infiltration. He insisted I actually had tennis elbow and would not consider any other possibility despite a preponderance of evidence. He also repeatedly told me to "beat up" my arm to break up scar tissue. Really? The scar tissue around the nerve injury you won't acknowledge? Anyway, he referred me for PT for tennis elbow, which further stressed the trapped nerve through exercises like lateral wrist raises. I quit PT and insisted on an MRI, and the radiologist, Mr. Lay, and Dr. Hamer all missed the nerve entrapment in the read. I was verbally informed five months later by Dr. Shuang Lin that the nerve entrapment was plainly visible on the MRI. Mr. Lay told me "there's nothing else we can do for you" and then failed to communicate this to my PCP. He referred me to Dr. Hamer, a hand surgeon, who diagnosed radial tunnel syndrome. He told me to splint my wrist to rest the nerve, a direct contradiction to the diagnosis and treatment Mr. Lay ordered. My injury was already 8 months old at this point, so why Dr. Hamer thought conservative treatment would work befuddles me. I assume it was just a way to get me to go away and pretend to do something. I eventually went to UCLA for a second opinion, they diagnosed PIN Syndrome after ten minutes of evaluation, but I was unable to get treatment approved because Dr. Lin failed to advocate for me and Scripps Health Plan Services dropped the ball with my HMO multiple times. I wonder if Scripps did any of this in good faith because how can an organization this incompetent still be allowed to operate? Seeing Scripps Orthopedics was tantamount to having no medical evaluation at all, and may have been actively harmful.

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Scripps Clinic Torrey Pines
Scripps Clinic Torrey Pines
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UC San Diego Health - Perlman Medical Offices, La Jolla

UC San Diego Health - Perlman Medical Offices, La Jolla

2.9(50 reviews)
1.7 mi

I was recommended to Dr. Bobby Korn by my doctor @ SCRIPPS GREEN…read moreHOSPITAL IN Torrey Pines. 2 years ago I had eye surgery upper.and lower eyelids by Dr,--- @. Scripps.Torrey Pines as my vision was being affected by the top and bottom eyelids which were blocking my field of vision. I had surgery on 11/21/17. After the swelling went down I and others noticed that my eyes looked the same as pre-surgery. I had an appointment with another Dr. @ SCRIPPS Torrey Pines to check for cataracts a few months ago. He informed me that the cataracts were not ready for removal. He did tell me that my upper eyelids were drooping and recommended that I should go back to the surgeon who did the surgery. I said that there was no way I would go back to him he then recommended Dr. Bobby Korn, an Ocular facial plastic surgeon but he as at UCSD IN LA JOLLA. I saw Dr. Korn in July of 2019 and got a surgery date of 10/15/15/19. That was last week. I had the surgery with no complications and was driving the following day. I saw Dr. Korn for post-op visit and everything looked great. There are no bruise marks as he cut away the excess skin on the outside of the eyelids. They are gradually fading into the fold of the eyelids and will eventually fade. I thank Dr. Korn and his excellent staff for the wonderful job they did and I highly recommend him for anyone needing that type of surgery.

After waiting more than two months for an appointment with Dr. Heather Gochnauer, I was refused…read morecare because I arrived 15 minutes late due to a misunderstanding about the appointment time. The receptionist confirmed that Dr. Gochnauer was still available and communicating through the office chat when she declined to see me. I specifically asked the receptionist whether refusing to see me was intended as a punishment for being late, and she answered, "Yes." The receptionist also confirmed that I was the last appointment of the day and that there were no other patients scheduled afterward. I was told I now have to wait until November 24 to be seen, creating roughly a four-month delay for what should be a brief skin-cancer screening. I find it deeply concerning that a patient would be denied care under these circumstances when the provider was available, no one else was waiting, and the screening itself would have taken only a few minutes. I believe this treatment may have been influenced by discrimination based on my ethnicity, and I intend to file a formal complaint. This is not the first time I have experienced discriminatory treatment at UC San Diego. In a prior situation, a UCSD physician deliberately gave me inaccurate information that my insurance was not accepted in La Jolla. My concern is that complaints are often dismissed without a meaningful investigation, including with statements such as, "There is no evidence that the doctor made these statements." Patients deserve timely care, professionalism, reasonable discretion, and a meaningful process for addressing serious concerns.

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UC San Diego Health - Perlman Medical Offices, La Jolla
UC San Diego Health - Perlman Medical Offices, La Jolla - Perlman Medical Offices Suite 2A

Perlman Medical Offices Suite 2A

UC San Diego Health - Perlman Medical Offices, La Jolla - Perlman Medical Offices Entrance

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Perlman Medical Offices Entrance

Hai-Yan Li, MD - painmanagement - Updated October 2026

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