I absolutely must update my VCA rating. After my previous 3 star rating, I was contacted by Ashley…read moreT, the business owner. We talked for quite some time and she patiently listened to everything I had to say. She told me that the experience about which I wrote is definitely and emphatically not in agreement with their mission to be a source of aid to their clients and their fur babies (not her exact words, but my interpretation of what she said). So today I took my dog Ruby in for her annual checkup and could not have been happier with how I and my dog were treated. It was just like it had been for all those years before! From the wonderful young lady at the reception desk, Lani, to Bobby the vet tech, to Dr. Espinola...they once again made me feel valued and appreciated. Thank you so much!

Our puppies have been going to this clinic since they were 2 months old. We always get greeted and…read moreseen promptly. The office and waiting room is always clean. Literally everytime we're there they're mopping. They're very sweet and patient with our puppies (now 8months old) Athena & Dante's veterinarian is so knowledgeable and makes us feel comfortable with their care. We are on the puppy plan and for us it's been well worth it.

I have been using this clinic for at least a dozen years, probably longer. I trust them to take…read morecare of my pets. I have rescue dogs and rescue cats. They deal with both without any issue at all. The staff is kind and competent.

We took our sweet dog, Lily to this clinic for years. She started having seizures, I asked numerous…read moretimes why she was having seizures. The answer was she is a rescue so maybe she has a head injury, well you would think that test would be done to find out if that was the case, but no. I had to ask for an MRI which showed nothing wrong in the brain. I asked if they could do a lower extremity MRI/XRAY, etc. They did not feel it was necessary They kept our poor baby on multiple anti-seizure medications without investigating the issue that was causing the seizures. Long story short, Lily woke up one Sunday acting very ill. We took her to the animal ER and the vet found cancer of the spine which had spread due to being undetected. We had to put her down. It was awful. She was my soul dog! I miss her so much. Also, we had a cat that was a feral cat that we rescued, he had feline aids. He began to get sick and we kept asking what the prognosis was and each time getting an encouraging report that he would be okay. He ended up losing so much weight, he looked emaciated and Pine Ridge told us he would need to be hospitalized there for a couple of days which was a couple of thousand dollars. We had no problem paying the money if the prognosis was truly positive. Two days after the hospitalization he was still terribly sick. We asked the staff again if he was going to recover fully because he had lost so much weight and if he was in pain. They told us we should probably put him down. You mean to tell me they didn't know that two days prior? We had literally paid so much money to this clinic and the care for our beautiful pets was not a good experience. I hope that this review will be used for the staff to reframe their thought process their protocol and communications with patients and the sweet animals they care for every day. I hope they listen to the owners of their pets. Usually, owners have a good sense when things are wrong.

My cat had an emergency right before new years and we took him to Healthy Pets. They took great…read morecare of him. The doctor and his team were so understanding and walked us through the issue my cat had. They were honest and gave us the options we had. He ended up needing surgery and leading up to that he visited the vet 3 times to ensure his bladder wasn't enlarged or blocked and didn't charged for those visits. Everyone was so friendly and kept us informed every step of the way. After surgery, my cat is back to normal and living his best life. I highly recommend this urgent care if your pet has an emergency. I believe they also do checkups so is not only emergencies. Just keep in mind they are not open 24/7.

I have been to Healthy Pets Urgent care twice this month and I have to say that I was very…read moresatisfied with the service provided. My dog was bit a couple of weeks ago by another dog and he was seen immediately, treated and sent home with pain medication and antibiotics. He unfortunately ended up developing an abscess and I had to take him back to be seen by the vet. The level of compassion and care the vet and his staff have is very commendable. My dog was treated with dignity and they were so respectful and patient with all my questions and concerns. I highly recommend this place if your fur baby get sick or in case of an emergency.

Everyone is friendly and they treated my puppies with great care. We made an appointment and got in…read morevery quickly the next morning.

Loved the doctors and the facility. They were very patient and kind to my cat, despite my cat being…read moresuper jumpy.

We had to euthanize our sweet 17 year old doxie and my husband took her to Dr. Cohen's clinic. He…read morewas so caring and compassionate. A week later we received a card from him. I would recommend Cohen Veterinary Center to everyone. He is truly a veterinarian who loves animals.

When we needed Dr. Cohen in 2024 because our Katie needed him to check her due to she was in pain…read more We had to take her to a different Veterinarian. Then we called Cohen's office for a follow-up. It was supposed to be free. When he came in he had no idea why we were there. He didn't look at any of the paperwork we had. I had an exray the other Veterinarian wanted him to see. He ignored that too. He asked if we wanted to do the regular check up for her licence and heart guard meds. So we also got our 11 year old on flea and tick medicine at that time. He was very cold towards my husband and I. We had an emergency again. Katie was screaming in pain and needed attention like right now. We called again on Saturday morning to see if we could get her in. They blew us off and said we could book an appointment on Wednesday the 1st of April. So we made that appt. Sunday at 3:30 she again woke us up with screams of pain. So we took her to the hospital. They said she had brain cancer. We had to put her to rest. I called to cancel her appointment on Monday. They have still haven't called to say Condolences. In They are cold blooded. I can't believe how caring he was in 2016 when we first got Katie. She was 3 and a half years old. What happened to him?

Very caring vet. Dr Forrest Explains conditions and medical intervention options carefully and…read moretakes her time with my pet and with me. I'm very impressed with this office.

I wanted to get my dog neutered and they won't do the procedure without first having a first visit…read moreto get your animal registered in the system. My dog has had several owners most of which passed away. His vaccine records have been lost though having moved so much. They didn't tell me at the registering visit that it's mandatory for him to have an updated rabies shot and blood work before performing the neuter. They quoted over $500 and minimum 2 office visits before neuter. Needless to say I found another clinic to do perform the procedure for $245 and they administer a rabies shot free of charge. They also did not respect the appointment time, but if i arrived late they would take my appointment window and give it to the next patient. The tech saw my dog really wanted to be greeted when she came in and she ignored him until she was ready to acknowledge him. This clinic is not very cost effective, and I don't think I will be bringing my dog back.

Dr. Baker was extremely kind and knowledgeable about rabbits. I called early this morning about my…read morerabbit Pepper and about his concerning symptoms. The receptionist immediately booked me an appointment. Upon arrival you call a number that's on a sign, and they let you know when you may enter the building. I was immediately seated in an exam room. I was not a fan that I couldn't be with my rabbit during his exam with the doctor. However as my appointment went on I became very impressed with this clinic. Doctor Baker was understanding, patient, and very knowledgeable about rabbits. She explained the health concerns and her plan for care. I felt like she was very compassionate and really cared about helping Pepper. It's never fun to see a vet bill, but thankfully the pricing seemed reasonable. I wish that blood work however was offered at a more affordable price point. I was there for almost 2 1/2 hours while they helped my rabbit. It was a very positive experience and Pepper seems to be improving. I am thankful I found this animal hospital when I did.

I started bringing my cat to Integrative 2 weeks ago. Initial consultation was $250 that is…read morerelatively high. The first treatment of enema the cat got went well. However, the second one went horribly wrong. The cat was screaming in pain and bleeding. Next day I had to rush the cat to ER because its condition was deteriorating rapidly and my poor kitty died. The place is disorganized I had to wait 20 minutes before I was able to schedule an appointment. First the laptop was not working for one of the Technician, then another lady computer was not functioning either. Also one of the support technicians was constantly calling my cat she, thought I corrected her multiple times remining her that this was a male cat. They also never bothered to call after second enema to ask about the cat condition after procedure. Well, they collected thousands of dollars from me why really bother to check on the animal.

Our Ruby had her yearly checkup today with Dr Harty! We love Dr Harty and her team!! They work well…read moretogether to make a positive experience for our sweet girl! Also, while I was checking in, the front desk staff was knowledgable and explained the difference and benefits between the vaccination's! We love C@TP and will continue to see Dr Harty and her amazing team!!

Highly recommend…read more... It's 2021 & political correctness is out the proverbial window...Let's get real! Why do we travel fm Windermere to Deland for vet services (1hr 5 min, 57.4 miles)? 1. Vet #10 & counting 2. Too many unqualified vets trained abroad (islands & East) 3. Poor craft of knowledge 4. Poor cust svc 5. Unsavory & less than mentally sound techs 6. Creepy vets These are just a few gd reasons why we travel so far. Our Darby Darling: We lost our paw princess Sat., 7am on 4/24/21 as she quietly fell asleep in death over nite. Windermere Vet #10: We went to our 10th Windermere vet 3 miles fm our hm. We decided to engage the Windermere vet, during the pandemic, for just such an emerg. Their Sat. hrs. were 8am-1230pm but it was dark bet. 8am-10am. We saw 6 cars at the annex bld, knocked on the glassdoor, a male waved for us to wait, turned sideways, cont. on his call, not mindful enough to call another staffer, & we waited til 10am. They kept us waiting fm 8am-10am. We were the only customer car in the lot & all lites were off. We finally called Countryside, left, & took the hr. drive down the 429 to I4. Countryside: We wiped our well groomed little girl, dressed her in her lovely yellow floral dress, laid her on her fuchsia ladybug blanket, rolled her yellow blankie under her head, & placed her in her cozy bed. We were rec'vd with compassion & Our Darby girl will recv an honorably rest fm her final journey.

I just recently started fostering dogs for the Orlando Pet Alliance and I have to say I had a…read morewonderful experience! Susan was incredibly helpful with answering any emails I sent and was very responsive. This was my first time fostering and it was on a Saturday morning that I saw some puppies needed a foster, so I did not have any pet supplies at home on hand the same day. They provided me with everything I needed and even toys and food for the puppies. I purchased some more toys and pee pads to donate back to the shelter one I returned the pups. After two weeks they were much bigger and ready to be adopted! I returned them back to Susan at the shelter and I was so happy I did it and plan to foster again. They are a fantastic organization and I highly recommend going to the Orlando Pet Alliance if you are looking to adopt a dog or cat. They are a great organization if you are looking to become a foster as well. Adopt, don't shop!

Went in to surrender my cat. The receiving agent intentionally irritated her. Then shoved her in a…read morebox. Then proceeded to tell me she won't do well in a shelter and she will likely be euthanized. As if surrendering an animal isn't hard enough. I've been donating to this group for over 10 years. They'll never get another dime from me. No kill shelter my @ss.

Dr. margadant once again saved one of my kitties lives. The kind heart and kind words and genuine…read morelove of all fur babies is impossible to not see when you bring your fur baby here. I am once again eternally grateful that our friend recommended us this vet. Please make sure to give the beautiful hearts here kind words because they have a tough job. And they will appreciate your kindness in return. Thank you to Trixie the Bet Tech and Karen and the other sweetheart at the front desk, and especially Dr Margadant (sorry if I have the spelling wrong) and those unseen in the back for all that you do and the patience and love you show our fur family.

We went to Cornerstone vet after the mobile vet we called told us our cat had diabetes and they…read morecould not handle the followup needed. Our other vet did not tell us anything about the bloodwork; basically scared us by telling us we would have to give two shots per day or our cat would be in a diabetic coma. The place is in a shopping center (same as senor tequila in winter springs); it was clean and has two entrances, one for dogs and one for cats. They even had a separate exam room just for cats! The room we were in was very nice and comfortable, also. This vet had a completely different take on the bloodwork: that when cats are stressed, the blood sugar goes up; that since our kitty had allergies recently (she asked us), the creatine levels could be high; that the bloodwork did not show diabetes but rather could be signs of kidney disease instead; and that it's unusual for a cat to start having diabetes at such an advanced age. To make a long story short, the vet spent a lot of time with us explaining the bloodwork results the other vet had done and what they could really mean instead; made the recommendation that we get new bloodwork in a few weeks; and NOT to change anything in his diet or life at this time as he seemed to be a happy cat. At the end, the price was so much less than the mobile vet ($50). We were so relieved and grateful for the great advice and knowledge that the vet had (sorry I cannot remember her name). Cornerstone, 5 stars for you!