I started bringing my cat to Integrative 2 weeks ago. Initial consultation was $250 that is…read morerelatively high. The first treatment of enema the cat got went well. However, the second one went horribly wrong. The cat was screaming in pain and bleeding. Next day I had to rush the cat to ER because its condition was deteriorating rapidly and my poor kitty died. The place is disorganized I had to wait 20 minutes before I was able to schedule an appointment. First the laptop was not working for one of the Technician, then another lady computer was not functioning either. Also one of the support technicians was constantly calling my cat she, thought I corrected her multiple times remining her that this was a male cat. They also never bothered to call after second enema to ask about the cat condition after procedure. Well, they collected thousands of dollars from me why really bother to check on the animal.

I have been coming to this practice for years and even though some of the vets and techs have…read morechanged I am still happy with my service. My dog turned 9 and a few weeks after his birthday he was diagnosed with diabetes. Dr. Jones has been amazing, teaching us how to treat and manage this stressfull situation. Dr. Jones truly cares about her clients and patients. The same with the tech, I am bad with names, but Davina and Connie upfront really are awesome!

Lola's first time and what a great experience, from Dr. Patel, Debbie & Ansley we felt warmth and…read morewelcomed. Very relaxing atmosphere. Office and rooms so clean and inviting. Staff is very knowledgable and informative. I feel we are in good hands.

They instantly were able to detect that my cat had asthma and fixed this problem in days! I had an…read moreamazing experience, also everyone was so sweet who worked there!

I just recently started fostering dogs for the Orlando Pet Alliance and I have to say I had a…read morewonderful experience! Susan was incredibly helpful with answering any emails I sent and was very responsive. This was my first time fostering and it was on a Saturday morning that I saw some puppies needed a foster, so I did not have any pet supplies at home on hand the same day. They provided me with everything I needed and even toys and food for the puppies. I purchased some more toys and pee pads to donate back to the shelter one I returned the pups. After two weeks they were much bigger and ready to be adopted! I returned them back to Susan at the shelter and I was so happy I did it and plan to foster again. They are a fantastic organization and I highly recommend going to the Orlando Pet Alliance if you are looking to adopt a dog or cat. They are a great organization if you are looking to become a foster as well. Adopt, don't shop!

Well let me start with this. I called to make an appt. Anna the virtual assistant ran me around…read morethru prompts, but it's AI what can you expect. I needed to get Willow spayed but needed to know the procedure and cost and from the website described it's an exam first before any work is done. No pricing or questions answered online only the bounce back and forth. I made a blind appointment (online only) and went to the Sanford location. They told me the exam was 35.00 BUT WAIT AN ADDITIONAL 150.FOR BLOOD WORK IS NEEDED. This only took 10 minutes in and out, great when I went to checkout, the girl asked for 235.00! I clearly heard 185.00. Then she said your dog is over 5 years old (I TOLD HER THAT SHE WAS BEFORE WE AGREED ON THE VISIT never mentioningthe +50.00) and the blood work would be an additional 50.00. You can see clearly see the road we are going down. I said "no I'm paying 185.00 like you originally told me!". She apologized and asked for the higher balance which I wouldn't have minded if she just gave me the proper quote in the beginning. I refused and asked for the manager. She went to the back and came forward and told me the manager was busy! I just knew we're going to have an issue here. I asked for someone to talk to. Meantime I was very calm and polite but adamantly courteous. Finely after her returning a second time she said she could remove the additional balance. I told her thank you and proceeded to pay. She noted the balance was now 265.00. Like Whaaa... She said I'd have to pay half the procedure before we can book the operation. She said maybe next week after the blood work is reviewed in 2 days. So I'm paying 185.00 and not knowing what the blood work is, and I need that info before we can even do the procedure? Yes! she might be to old she said. OMG!! I told her "I'll pay what I owe you, and call me in 3 days with the results. She agreed. TWO WEEKS LATER. After numerous calls for my results and no emails or call backs. Calling Anna the AI took all my information again and again I even tried to spoof the AI telling her I have a large monetary donation for Pet Alliance but three days later....NO CALLS! So I took a morning off and went up there to speak to the head of the clinic (not mentioning any names) and I got a circling of the wagon by the Indians. HER explanation was "The doctor was out for A WEEK, he couldn't do any operations". So no results, no paperwork, no money back and I'm out the door. Thank God I never paid for the operation and used a CC. MORAL OF THIS STORY....Get you quote in advance. Ask all the right questions and don't assume. If you have an issue after surgery or an ailment for your Furry friend could you get ahold of someone there for help maybe an emergency number? Any questions about add on pricing? NO while I was waiting to be seen, a man walked in with a HUGE bag of dog food . He came back out yelling "I can't even get a receipt for my donation" and walked out with the bag!. Upper management listen. If your to big for your pants remember one moldy grape keeps people from buying the vine. I'm just a small nobody and who cares. I could have taken my pup to LA. Underhill animal clinic where all 3 of my Dutch Shepards have gone, but (I thought) would have liked the funds go to a good cause in our community! Maybe not? That's my story and I wish you well!

My cat had an emergency right before new years and we took him to Healthy Pets. They took great…read morecare of him. The doctor and his team were so understanding and walked us through the issue my cat had. They were honest and gave us the options we had. He ended up needing surgery and leading up to that he visited the vet 3 times to ensure his bladder wasn't enlarged or blocked and didn't charged for those visits. Everyone was so friendly and kept us informed every step of the way. After surgery, my cat is back to normal and living his best life. I highly recommend this urgent care if your pet has an emergency. I believe they also do checkups so is not only emergencies. Just keep in mind they are not open 24/7.

I have been to Healthy Pets Urgent care twice this month and I have to say that I was very…read moresatisfied with the service provided. My dog was bit a couple of weeks ago by another dog and he was seen immediately, treated and sent home with pain medication and antibiotics. He unfortunately ended up developing an abscess and I had to take him back to be seen by the vet. The level of compassion and care the vet and his staff have is very commendable. My dog was treated with dignity and they were so respectful and patient with all my questions and concerns. I highly recommend this place if your fur baby get sick or in case of an emergency.

Client accommodations. The seats are horrendous. In the general waiting area there is not even any…read morecushions in the seats. Get into a treatment room and they have about 1 inch of padding and nothing for your back! The service has been poor at best. Initially it going to be a couple minutes before they could take an x-ray. 2 hours later they said it would be about 30 more minutes. 2 after that they said they are just getting started. When we first arrived we were told it would take about 30 minutes and asked if we wanted to wait or come back. With it being just 30 minutes we decided to wait. Over 6 hours later we are still waiting. Subpar service would be an overstatement!

My experience was similar to others who felt they received subpar service. I truly believe they…read morelack in equipment, experience, and truthfully, lack of caring from vet tech(s) and vets. Took my cat here for breathing issues. Although vet recommended I leave him overnight, because she did not seem concerned and never explicitly voiced how serious the issue might be, I took him home only to return 5 hours later when breathing worsened. I thought they'd be able to stabilize him overnight but when I saw him I was shocked that he was in the exact same state I left him. It didn't appear they were trying anymore than what they had been and it wasn't until I pushed for answers on what/why/how that the vet made the effort to call a larger and more experienced facility to ask about alternative treatment options. Bottom line is I was disgusted that they had just left him in that state, suffering all night, and I was disgusted that at no point did any of the vets I spoke with expressed any concern whatsoever. Do not come here if you want your loving pet to have a good fighting chance.

We took our little girl there for a routine checkup after we'd gotten a lot of recommendations…read more The vet we saw was extraordinary; our dog is, well let's just say, not vet-friendly after negative experiences at Pet Alliance with a vet who apparently is burning out. The vet at Lake Mary was so calm and took a few minutes to talk with us before he even touched our Yorkie and then did so gently matter-of-factly (is that a word? lol). We were stunned that she didn't go psycho! He didn't try to "enhance the bill" by doing anything unnecessary and put us at ease that although she's a senior dog, she's doing ok. I highly recommend this clinic.

Yrs later still am traumatized by the ineptness & torture our beloved dog was subjected to on…read morenumerous ocassions . This is a CLINIC and at that like a "Puppy Mill", it is like a "Vet Mill" ( IE.: they have contract w/ county shelter) To be brief over $500 later ,young vets unsure from the get go of my dog's diagnosis, prescribing him wrong meds thinking Oh well, maybe its...a UTI, bickering w/ each other in front of me , one vet putting down the even less experienced one, she barked "it's constipation!!" after prodding his rectum repeatedly. This is over a course of almost 3 wks. Then they wanted to "rent"! equipmt & a tech to do an ultrasound (=$350). We were DONE. Went to kind unassuming Vet Dr. McCabee(Hospital) in W. Park & he within just 60seconds of examining our dear dog, said I am so sorry, I am quite positive its a prostate cancer tumor. I'll do the ultrasound if you wish & it was $150. We were finally able to know what was going on and he lived ok for another 4mos. till almost 13. That last night we had no idea it was coming he was yelping ,a vomiting turn.... McCabee was on vacation, other vet couldn;t do it until 3 days later--end up w/ LMVClinic in desperation, thinking how could they mess this up--well SHE did- She did not give our dog enough meds She said she wasn't sure how much to give a 12lb dog!!! & we were already so distressed we didn't know how to react & she said well if its not enough I'll go make another shot. (WTH?) Sure enough it was NOT-essentially watched out dog's eyes pleading in our arms: "What is happening to me???" It was a slow and painful death as she left the rm to make another shot. Likedned to an electrocution? How do you mess up the shot for a 12lb dog? She was cocky & souless and has left the state of Fl. The vets there do not last long and its all about nickle & diming and no accountability.

My cat Meeko was very well taken care of. I could tell that the doctor loved animals and truly…read morewanted my cat to feel at home. He was patient and gentle with my cat which I really appreciated.

Dont do it. They dont call to set up appointments when needed. They wait until he is pass due and…read morethen wont fill meds to last until his appointment. Which caused me problems.

I bring both my senior dog and high-anxiety cat to Towne Center Animal Hospital. The staff are…read morealways very sweet and kind to us all and the vet seems naturally very loving toward the animals. Like any animal hospital, treatments are pricy - but you pay for the service and treatment your animals deserve to live a healthy, meaningful life. 5-stars for kind hearted staff, a warm atmosphere, and a loving attitude toward animals.

I had an experience at this vet. I was asked to sign a Release of Authorization form for my new…read morepuppy, and while it did include a yes or no option, I wasn't comfortable signing it either way and chose not to. Because of that, I was told they couldn't see my pet at all. That didn't sit right with me. I understand signing consent for treatment, but this felt like an optional form being treated as mandatory with no flexibility. I respect that offices have policies, but turning someone away over a form like this, without any alternative, was disappointing. I ended up leaving without my pet being seen. What really stood out was the vet. He referred to himself as the doctor" not sure what's up there. But the actual experience didn't reflect much care or professionalism. Just something to keep in mind if you're considering going here.