ron review This is a…read moretale of two well companies. Our well opens into a sulphur deposit and what makes our water potable is a filtration unit that pulls out hydrogen sulfide (and iron) as our domestic water runs through it. This is the far less common way to treat that horrible smell, we know, but for now, it's what we've got ...Or had, until it blinked out first thing on a Saturday morning (of course). Fast forward to Monday morning. We tried to contact the company who installed it, but they'd sold off that part of their business. So, we called that company, left a message and didn't hear back from them. On Tuesday, we used their online appointment setting form and someone did come out on Wednesday morning. They readily admitted they didn't know anything about these filtration units which didn't surprise us as none of the well companies we'd previously dealt with did. But they told us they'd research them and figure out how to fix ours, assuring us they understood the critical situation we were in. When we hadn't heard back from them by Friday afternoon--now almost a week without potable water-- my wife suggested I reach out on the Anza Bulletin Board Facebook group, which is undoubtedly the best idea she has ever had because someone in the group suggested Ron Coleman of Artesian Water Well and Filtration Services. I looked at the company's profile page and it, in fact, listed sulphur removal system repair as one of the services they offer. Also, unbelievably, it stated 24/7 service. So, on a Sunday afternoon, on a whim of desperation, I called and left a message fully expecting not to hear back--despite what they advertised--till the next day. Wrong. I got a call back a couple of hours later and after explaining the problem to Ron, he agreed to come out for a look on Monday. On Monday, he came out to inspect the problem, contacted his supplier, tried to get a rebuild kit to save us some money. On Tuesday, the rebuild kit for that model having been discontinued, he drove out to Ontario to pick up the necessary replacement part. On Wednesday, he installed it. On Thursday, he called to make sure everything was ok (which, happily, it was). And that other well company, the one we first contacted? We still haven't heard back from them. Ron and I had a chance to chat for a few minutes and it's clear he knows a few things. He knows how to show up when he says he will. He knows how to go above and beyond to make his clients happy. He knows how to be honest, courteous and respectful and to treat water emergencies like the emergencies they are. And he's also pretty darn good a fixing stuff. Here's the thing. There are some well companies out there that somehow manage to keep themselves in business, (God only knows how). There are some good, reputable companies out there to be sure. And then there is Artesian, which as far as I'm concerned, is in a class all by itself.

We had an irrigation well stop working in the middle of a heat wave. Ron was able to come out…read morediagnose the problem and get new parts ordered immediately. He performed the work as described and we will be using him again.

Cant say enough about this company!! Great service, very professional,always on time and fair…read morepricing. they have been servicing my system for years and never a problem! This company is a keeper!!

Amazing service, would highly recommend to anyone looking to upgrade their water filtration. Super…read moreresponsive, came on time, very professional, very fair pricing. Process was super quick and easy

Fast and responsive service! I had my water filter installed several years ago and they do yearly…read morechange of filters for me, so far so good no issue. And their technician Ben is a great guy that works fast and is very thorough in checking everything works as it should.

They installed a system in mid 2024. Cold drinking system broke over 15 months. They charged me…read moreover $100 and I paid for it and after 9 months the cold system broke down again.

We looked high and low for a water softener system, debating between using a plumber and buying the…read moresystem separately and every option in between. I'm happy we ended up going with a full-service company like Relyon Steven was one of the first people we called because we like their model that offered a carbon filter combo with softening. Steven took the time to come up with a plan that worked for us and met our permitting requirements, submitting all plans, paperwork, and documentation to our city's permit department. He came out multiple times to ensure that the placement of the system would be ideal and check all the boxes. We are so happy with our system and grateful to buy new faucets, appliances, and shower heads that won't corrode! The system is super simple and we know Steven is there to help us troubleshoot anything in the future.

I was solicited while walking around Lowes picking up stuff for an unrelated project. As per my…read moreusual, I smiled, politely declined and kept walking. While I was shopping I started thinking about a whole house water filtration system since it had been on mine and my wife's mind as of late so I decided to go back and ask a couple questions which led to giving some of my information for a possible home water test. RelyOn Water contacted me and had a rep come out to test my water at my house. We were looking to avoid fluoride in our water and limit further consumption from plastic water bottles. The test proved disgusting and informed me that, even the expensive water filters that are replaceable in our fridge, don't filter fluoride...I was always skeptical of them to begin with. We moved forward with the process and it was effortless. Everyone involved throughout the entire process was absolutely great. They were all extremely professional and truly went the extra mile at every step. Steven went above and beyond on multiple occasions, Johnny was great and Victor did a great job installing. AO Smith/RelyOn Water deserve the recognition. We couldn't be more happy with both the salt water system and the reverse osmosis system. We only wish we had done it much earlier in life. It's a complete game changer.

Ive been having billing issues and delivery issues for what seems like 2 years now. Finding a…read moresuitable replacement in a desert town (I pay for my mother's service) has been another. My bill has been fluctuating from what I signed up for to 2x and almost 4x what it should be. Online, there are not many details of the extra charges. Just boom, added charge. Also, I get charged by Sparkletts, Primo Water and something that shows up as Washington DC Water and Sewage. After some digging, ALL 3 are sparklets. There is something dirty happening, some kind of scam that is NOT OK. Someone should have some kind of oversight into this and get all the customers their money back. This can't be legal!!

Sparkletts is THE WORST company I have ever had the misfortune of dealing with. DO NOT USE THEM. I…read morefinally terminated my account after years of billing discrepancies and terrible customer service. From charging me for additional products I never ordered, to tacking on countless fees (bulk water minimum fee, paper invoice fee, delivery fee), to incompetent sales associates promising (but always failing) to fix the problems- I had to give up. The final straw was when I was charged more than ever during a month I was gone. How could I consume more gallons of water when I was out of the country for a month? How could I consume ANY water if I wasn't home? When I called to explain the issue AGAIN- I was met with an unapologetic and frankly argumentative sales associate. Instead of apologizing- she proceeded to "lecture" me on the difference between perception and reality. She insulted my intelligence by claiming I had no idea what was going on and she couldn't even entertain the thought that perhaps her company was in the wrong. I honestly don't like leaving negative reviews but I feel a responsibility to help out others. Save yourself money, time, and endless frustration by finding some place else to get your water.

I am very disappointed with this water system. My family purchased a brand new home and immediately…read moreinstalled the Puronics Goodspring water system. We had hoped of having healthier, cleaner water. Instead all of our glass shower doors now have hard water spots, and our toilets are ruined because of a charcoal grey ring inside them. We're also experiencing dry skin after showers instead of moisturized luxurious skin. We've tried to contacting customer service in hopes of fixing this, but we got a, "Someone will contact you to schedule an appointment." We're still waiting for that call. In the meantime we have to deal with crappy water.

So far we love our water system. Just had it installed last week. There was a glitch but the…read moretechnicians came out immediately to remedy the problem.

I do not agree with some of the reviews i have read on this platform. I feel Plumbers Incorporated…read moredid a very good job. Our service tech Keith was very courteous and met our needs in a timely manner. Overall, I am very pleased. Roberta W.

I had an excellent experience with Plumbers Inc, who was assigned through my home warranty company…read more From start to finish, the communication was outstanding--both the office staff and our plumber, Chris, kept me well-informed throughout the process. Chris arrived promptly and demonstrated impressive expertise. He was professional, knowledgeable, and thoroughly assessed the situation. After weighing my options, I ultimately decided to replace the water heater myself and opt for the cash-out option from my home warranty instead. This was entirely my personal decision based on my own preferences. Even though I didn't proceed with their installation services, I was thoroughly impressed with their professionalism and would definitely recommend Plumbers Inc to others.

Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Have been using Masters because it convenient and they are local, right around the corner local…read more Vic (Jurupa Valley) is always great! Very prompt, friendly and polite. Wouldn't trade him for anyone else, Thanks for servicing us.