Another successful pick up of water for the mother unit. Thanks for such a wonderful business and…read morewe will see you when we run out again. mahalo.

I love the water store. It brings me quality h2o every day. When I need a fill up, it is ready to…read morehydrate me. When I need to be quenched, the water store is primed to flow. Inside is very clean. Enjoy reading the step by step info about the process of quality water you as you fill up. They also have an alkaline water station should you want it. Late night hydration run? No problem! The water store is ready to fill up your tank no matter the time with quality h2o right outside the storefront. Just pull up your car to the many spots available and get those jugs filled!

My family used to drink LOTS of individual bottles of water, but we got sick of hauling it from…read moreCostco and then having to deal with lots of empty plastic bottles. I looked into getting water delivered in jugs from Costco, but I didn't like the idea of being locked into a subscription plan for the water AND paying them a monthly fee to rent the water dispenser. I found Paradise Water and they've been great. I just send a text message when I'm running low, and they deliver exactly the jugs I need to my house. There's no subscription, so if we need more or less it's no problem. I ordered a Bottle Buddy water bottle stand from Amazon, which has been a great solution. It's cheaper, the water tastes good, AND it's more environmentally friendly.

This is the best water delivery service in the Bay Area. I started using this service in 2023 and…read moreJose is always friendly and responsive with every delivery. We've had Jose delivering our water since the beginning and he cares about his customers and delivers good quality water. Scheduling is a breeze with same day turnaround. This is hard to come by. We had one of the big corporations before and had to schedule weeks in advance, with zero communication, we had to go online to download the invoice, if we forgot then they'd mail the invoice with an automatic $20 charge for late payment, this is a crazy way of doing business. I'm so glad we found Paradise Water, they are exceptional both in service & their product.

There services are terrible now that the merger done and now try to get thru to them you'll be on…read morehold for 2 hours and then they hang up I was just put on hold for a manger and you can hear them pickup and put you back on hold 9 times 36 minutes and disconnected Me F--- this company don't waste your time or money

We've been getting water from crystal springs for many years. Customer service is always…read moreresponsive, delivery personnel are always warm and friendly, and the water is reasonably priced and tastes great!

Very friendly service and clean facility and the best fresh water. The prices are also fair, much…read morecheaper than going to the regular store.

I started buying water from this company because I wanted the purist water possible, free from any…read morekind of contaminates. I purchased 6 containers. Some months later, I started researching about BPA (Bisphenol A) leaching in water bottles. I ended up calling the company, Brio, that makes Pure Valley's water containers. They make 2 types. I found out that the ones I was sold were Polycarbonate and not BPA free. I was shocked that a water company that advertises the "purist" water would sell BPA water containers, when the push has been on in the bottle and can industry to replace with "BPA Free." Now, when I purchased the containers I wasn't informed that these were not BPA free. I contacted Pure Valley Water about this problem and was told they did have some containers that were BPA free (but not any in the rectangular ones with the spigot for home dispensing). When I asked why they don't tell their customers they are buying containers that are not BPA free I was told that "we expect out customers to know this." Because I felt that this was a shirking of responsibility for what they sell, I asked them to replace my water containers with the BPA free ones. They refused. Therefore, I'm posting this review to ask the following question for other Pure Valley Water customers and potential ones: "Does it make sense that a company that prides itself on "pure water" would lag behind the trend to provide BPA free water containers? My answer: It makes no sense at all and defeats the entire purpose of "pure" water. Keep in mind that BPA is an endocrine disrupter and it can also effect brain development in babies and children. "It is a known endocrine disruptor that can mimic hormones, raising concerns about potential health effects on the brain and behavior, particularly in children." So, I would urge other customers concerned about this to take this up with Pure Valley Water.

Set up was super easy and fast and their deliveries have been ontime. The water itself is great…read more I appreciate that the delivery driver has called before each delivery to confirm how many bottles we need. Their office has gotten back to me quickly everytime I have had a question.

Recently switched to Water World. Set up was flawless. Today was our second delivery which had a…read moreslight delay. On a Tuesday morning, I texted that we had half a bottle left and got a reply that within 3 business days 6 new bottles would arrive. We ran out of water on Thursday and I texted to confirm delivery will be made. Received a text on Friday that the delivery was confirmed for Saturday morning. So, a little more than 3 days but otherwise happy and I just know now to make my request earlier.

This is the best water in Santa Cruz. The owner is super cool, very helpful and they load your…read morefull bottles. Pure water makes it easy to be hydrated. Plus you can fill your personal water bottle gratis. Stay hydrated, my friends and visit Pure Water.

Not too many water stores in the area as Pure Water is the closest to down town & SC west side…read more They use reverse osmosis filtration & the water is tastier than the stuff out of the tap & doesn't calcification on the cookware. You can purchase a subscription to a block of 100 or so gallons & save more on your drinking water bill.

I have used Damm Good Water for 3 years. Their service has always been great, reliable, and…read morefriendly. I appreciate the responsiveness of their office and team. I've also had their team work on my soft water system a few times, excellent service there too. Thank you!

I think this should be put out there. I wanted to use a local company for water service for my spa…read moreso i reached out to this company. The replies were very short and with no information. I sent my paperwork in after not getting any instruction on what the next steps would be. When i didn't get any reply to my messages i asked that my paperwork and financial info i sent be destroyed as i decided to use another service. In response, i got an email from a Connie with just an excuse how there is only one person working in the office and they were on vacation. They didn't care that they were losing business. It was an "oh well sorry " kind of attitude. I too, am a small business and i know that if i don't communicate with my clients they will go somewhere else. That's not a risk a small business should take. Sometimes as a small business you have to work harder to prove yourself. This was very disappointing and disheartening. Needless to say Alhambra now has my business when i really wanted to support locally.

Professional and friendly. Very reasonable pricing as well. I was very happy with the workread more

This is the second time we used Jim's service and his operator Tyler to clear the dense brush on…read moreour very hilly property in the Santa Cruz Mountains. They earn a 5 star rating in every possible category. I don't believe anyone on earth is as skilled and talented as Tyler in operating his equipment with such speed and accuracy, on uneven terrain, in and around big trees and obstacles. If forest brush clearing was an Olympic sport, he would win the gold medal. We will continue to use them in the future, and recommend them to anyone who wants a tractor job done right at a fair price.

I am so impressed with this team. Raul came out to our new 'old' home (built in 1946) to help us…read morenavigate several water issues, including the lack of a main shut-off valve. He followed up immediately to ensure they could handle the installation. Aidan Henderson was our amazing installer. He spent a considerable amount of time explaining the process and discussing the various scenarios that might arise with an older property. He took our concerns seriously and provided thoughtful, effective solutions. Aidan is clearly experienced and knowledgeable; he was responsible throughout the process and never took shortcuts. I don't usually write reviews, but this exceptional service earned one. Thank you! One very satisfied customer.

Adrian Henderson did an excellent job. Find my water system explained everything to me was very…read morepolite and knew what he was doing. I appreciate his help and recommend this company. Anyone that needs a water conditioning system DeAnza Water conditioners are wonderful and excellent product. I've had mine for years.

About a year ago my Rheem water softener died so I decided to up my game and purchase one from the…read moreClean Water Systems because I thought they would carry a better product and I would get better service if needed than from a big box store---NOPE! First-I paid almost 3 times as much for the system than if I would have purchased one from Home Depot or Lowes. Second-The installation I had done on this new product was done by a pro and the programming of the unit went well. Third-Soon after the system was installed it began doing erratic things like regenerating at different times than the one that was set. The regeneration time was cleared and reset multiple times only to have the softener revert. Fourth-I called and Emailed the customer service rep. and he tried to correct the regeneration problem by walking me through the steps but none of those fixes worked. He then contacted the manufacturer and they responded with a new fix but that did not work either. Fourth-The owners manual is THE WORST!!! It is just a cobbled selection of random instructions, almost like you walked into the middle of a conversation and then try to understand what is the gist of that conversation. Early on when I commented on this I received a call from someone at the Clean Water Store and she wanted to know and understand how they could improve the manual. I suggested she look at how Rheem or Whirlpool or GE does it. Their instruction/owners manuals whether printed or online are clear and concise. Doing so would probably eliminate many questions and Emails to the service reps. Fifth-Here I am a year later with an outstanding service ticket. A few days ago the rep. contacted me and said he was going to close out that open ticket. I replied the manufacturer never helped us correct the regeneration problem. He stated, they never got back to him. Sixth-My impression and experience shows that once you purchase from the Clean Water Store you are on your own. The service rep. tried his best but like me he was left in the lurch. The warranty on the product from the manufacturer is worthless, it means nothing. The owners of the Clean Water Store should take heed, they can not ignore ongoing product problems that affect their customers. If they continue to not serve their customers, their customers will find a company that does. STAY WAY! You would be better off throwing your hard earned money in the street.

Order chlorinator system 3 months ago pump went out . Hooked up correctly ,in weather proof area no…read morereason for it to go bad just poorly ,cheap product for 600 plus . Called and said would send new pump . Spoke to tech and customer service and both said would send in for request to have it expedited being we were now smelling rotten eggs in home . Did not approve it and now we have to wait for a week . Called said they can't change it now that's its in route. If would of sent overnight or 2 days because of the inconvenience would of been nice being it's not our fault their system went back so quickly . Wish I just got my money back as it's cheaply made . Same item china for 100 versus 600