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    H. E. Warren and Sons

    4.0 (1 review)

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    15 years ago

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    Samuel's Menswear

    Samuel's Menswear

    2.6(9 reviews)
    51.2 mi
    $$$

    After the dust settled I was hoping to be able to write a good review for this but I cannot…read more Samuels was unfortunately the only vendor in our entire wedding to let us down. After what seemed like a good initial consult the good vibes quickly turned. One of my groomsman had to get in contact four different ways to make sure their measurements were actually recorded with the store. Fortunately my groomsmen received their tuxedos at their houses and by the grace of god they were measured and done right. I did feel the need to be in constant contact with the store having already had the one groomsman with an issue. My father and I had a suit try on scheduled and my father's suit did not arrive; this was four days before the event. To make matters worse, the store was aware of the third party shipping issue but it appears nobody with a suit on those trucks was notified. Samuels failed to have empathy for those traveling outside of Jefferson City to alert them some way. At 250 per suit rental I would advise going elsewhere. My rating might have been higher had their customer service been in any way exceptional but it was lackluster at best. I sincerely hope they have mitigated and planned for the issues I had but this was my overall experience.

    We went in to get a prom suit, shirt and accessories. The staff ignored us. When they finally…read moredeemed us worthy of attention, they were rude and condescending. We left without making a purchase and took our business to Columbia. Much better service there. We will not be back to Samuel's.

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    Samuel's Menswear
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    H. E. Warren and Sons - menscloth - Updated May 2026

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