Great service with a smile. Robert found that my flap was stuck on top of the vent when he went up…read moreon the roof. $75 is reasonable; don't wait too long like I did by wasting electricity, putting myself at a dangerous risk and overburdening my new dryer...not smart.

Responded quickly to our service call. Ordered the necessary parts and installed professionally. We…read morewill definitely keep them as our go to for any future needs.

i purchased at this store only because they would del and set my ref in garage .did not get 50%…read more off and he charged for water lines but used mine because del did not bring one .that is the last thing i told sales person before i left store to be sure new water line would be del with ref .when i called store day after del he said i will call you thursday 10 am sharp to come out fri. the only reason he wanted to wait to call me is because he wanted to be sure i did not stop payment on check . the ref has door that in my opinion does not fit that ref .his add says only dent/ scratch is wrong with ref he sell .when i asked why he did not send water line he said that is supplied by del man. in store salesman said water line was included in price i paid for ref but then he said in my phone call next day $100.00 plus tip delivery fee included water line cost . honesty and integrety are lacking at this place of business in my opinion. would not recommend this business .

From the owner: We are an Out of Box Scratch and Dent Household Appliance Store 50% to 60% of MSRP with a 1 Year…read moreWarranty. Stop by today to get a great deal on your next appliance purchase.

One star because I can't leave zero stars. Worst customer service ever. They do not honor their…read morewarranties. The owner,, seems to enjoy the fact that he screws his customers over. Run from this place as fast as you can.

From the owner: We offer a vast variety of new & used washers, dryers, refrigerators, and stoves. We also provide…read morean industry-leading 60-day repair or replacement warranty and include free delivery and installation of quality used fully functional appliances. Stop on in or give us a call today!

I bought a new washer from Lowe's 5 years ago. All the bells and whistles, electronics, blah,…read moreblah, blah. I've had nothing but problems with it. Seems to be unable to balance a load or unlock when the clothes are done. I'm an old lady with maybe 3 loads of clothes a week. Give me a old fashioned 2 or 3 knob washer with a dryer to go with it. T & L had exactly what I wanted at a very affordable price. Loved doing business with T & L. Delivery and set up next day with old washer and dryer taken away. Yay!!!! Best deal in quite some time for me. Thank you !

I Bought a new washer from Sears. It was a piece of crap from day one. 9 months into repairs with…read morethis new washer, we stopped at T & L and I asked them if they had a washer with No brain, sensors, or any other technical crap. I want a washer that agitates, I can open the washer without it having a meltdown etc. They hooked me up with a great "old" washer years ago. I also bought my dryer from them. "Love-it" then recently we went and bought a stand-up freezer. another happy customer. They have a 30-day warrantee. Everything is clean. They will even give you $20. for your old appliance. Fantastic company. Thank you, T & L, for bringing back the appliances that last a lifetime. I give them 10 Star's. **********

The entire repair process was questionable. The washer was sold as 10 year major components 5…read moreyears full warranty. 4 years in it stops spinning at high speed. I called the warranty/ Maytag number and am told that since I didn't purchase the Lowes "extended" warranty I was out of luck! Excuse me, what part of 5 years parts & labor from Maytag (its the Commercial model) would have me buy a 3 year overlapping warranty. But, Mr Appliance sent a tech. He listened to it running for about two minutes, said "Ive never heard that sound before?" And tells me the motor is out, ran no codes or any troubleshooting? Came back in with the estimate of $768. To fix a washer UNDER WARRANTY. ($975. Washer, 4 years old.) They charged me $125 for the service call but we're "supposed" to deduct it from my final bill. Ended up costing me 570 More to have them fix it . He replaced a perfectly good motor (and took the old one with him, even when I asked for it to be left, since I bought it. He ended up using process of elimination to decide it was the plastic gear and he "happened" to have a spare... for $80. Once that one piece went in. Ran perfectly. No break 9n the bill, no warranty help from Maytag. Didn't even deduct the $125 at the end. Done fighting both.. cut my loses and just let everyone know to avoid Both. Especially Maytag washers. ​

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Spring Hill you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

I highly recommend them. They did a quick inspection survey . They discovered nothing wrong with…read morethe dishwasher. We recently had a new disposal installed and the service plumber whom we used ... forgot to remove a plug to allow the dishwasher to empty into the disposal. Plumber reimbursed for the service charge of Big Mike's repair.?The were not only effective but most efficient & clean in the thru efforts 5 in opinion!!!

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

Great selections great service I frequent often find some great great bargains and selectionsread more

N need electric carts to get around the store most of the products can be bought elsewhere for…read moreabout the same price or 10% more all these charges so you get a 15% discount the only way you come out ahead in other words Ali is the same or 10% higher than you can get it at most stores the aisles are too close together and you just keep having the same stuff piled up the stores need to be clearer to get around and easier most of the stories have become too small for the amount of stuff you have you could get bigger stores or rotate your stock better

Service tech came to my home to repair the dish washer. Dish washer was going to cost $700 to…read morerepair. So, we decided to purchase a new dish washer and have it installed. We asked that old dish washer be put in the garage. When we came home, old dish washer was gone. When I called the store to ask, where my old dish washer was at. The owner responds with "unfortunately, it's already gone". I would not recommend doing any business with this company. This incident will be reported to the Better Business Bureau. Regards, Rhonda Ficco

I'm giving these guys a 5-Star review. This place is right on the price and right on service. If…read moreyou're like me, I was questioning, "Isn't Sears going out of business"? Yes. "Well, isn't that going to present a problem?"- NO. The Kenmore brand or any of the brands they carry, Maytag, GE, Whirlpool,.. they got them all,.. Are not going out of business! Sears May go bust but that had nothing to do with the Hometown store. There is no shortage of parts, or any other issue that made me hesitant. A couple months ago I purchased a range at a Lowe's. That experience was torturous, it literally took 3 hours to buy an electric range that was sitting right there on the floor! It took 3 different ( mostly inexperienced),.. I could write a book about the layers of incompetence,..no time for that now. So when my microwave went out I dropped into Sears Hometown Store and Bam! I was in & out in less than 15 minutes. The next week I thought wonder if I can get a freezer! Bam! Took less than 15 minutes and the home delivery was set up. Have a nice day! Go do something other then herd the clowns around at Big Box.