Without getting into too many details, when Steve and his team took over my taxes (personal and…read morecorporate), they made me realize how much my previous accountant of seven years had messed things up for me. Some things they were able to fix retroactively; others were no longer possible, but they did everything they could in my case. Their services are very reasonable. Due to the highly increased demand, it takes slightly longer now to get a response, but I have never had issues. They created very simple yet robust tax solutions for my needs, legally lowering my liability and exposure. I could not be happier. Many times they add personal touches to their interactions, and they are much appreciated. I definitely highly recommend them.

Pretty amazing people. I was floored when, during my first appt, Brad pretty much finished up my…read moretaxes while I was sitting with him. I think if I had had all of my info, I would have walked out that day with my returns done! Prompt, friendly, knowledgeable about what they are doing, and reasonably priced!! Can't get much better!!

Met and Worked with Charlie Ream, everything was excellent. Was very relaxed and enjoyed meeting…read moreCharlie and having him do my taxes.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in West…read moreChester, Ohio, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Tylers Pl Blvd office to connect with a tax professional.

Can't tell you how reliable and pleasant it's been over the past five years dealing with Kyle and…read morehis team. Excellent and personable services. Reasonable fees and so accommodating. Thanks for another stellar year.

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

Personalized service, and knowledgeable staff that I am happy to recommend to my clients!read more

There has been several good employees over the past 8 plus years I've worked with them…read more Unfortunately, the amount of time that it takes to perform a simple transaction is longer than it would take to steal gold from Ft. Knox. It's hard to have confidence in some tellers based on the fact that they haven't grasped the wise saying that you should dress for the job you want and not the one you have. I'm hopeful that in time they will learn these basic rules of achieving success. It may just be time to move to a bank that possesses more ATM's and values its customers time.

Client relationship consultant wasn't helpful at all! I talked for an hour and was trying to find a…read moresolution by myself! Didn't listen and didn't make me feel I'm in the right place! Won't go back to this location again.

This branch use to be very efficient and helpful , it's not a place we're I would recommend anymore…read morefor anyone . So unhelpful and useless. They just don't care anymore about anything including your time. A simple money wiring process for a couple of grands needs a specialist to get it done and if that specialist is busy or has another client, you have to wait for at least an hour. It's not the first wasting my time. Never going back there and I am pulling my future business out of this bank

They keep closing branches. whenever I need to get cash I have to either drive out of my way or pay…read morean ATM fee to a more convenient bank. Been with these guys for 30 years and they keep going downhill. If my wife did not have automatic withdrawals set up and it wast such a pain I would switch today. If you are looking for a bank to grow with , these clowns are not it.

1st National Bank DO NOT USE THIS BANK…read more I have been sick and in and out of the hospital. Normally I would have stopped by the branch but I used there online banking instead. I put a stop payment on one item which would have hit for $9. I searched and looked on the online banking account to see if there would be a charge. I proceeded to fill the form out and went on to the next page. It asked if I was sure and looked again to see if there was a charge. I processed it and then checked my account. No charge. I was happy I thought that if I processed it online there would not be one. One day goes by, two days. I get sick again and when I check my account a week or two later I see it $38.00 fee! So I emailed the branch manager at the West Chester Branch in Walmart. I was sure she received it because my mom had emailed her about the same time and she answered her. No reply. Finally after the holiday; when I felt little better, I went in. The $38 dollar charge made my little account over and they proceeded to charge me all the way up to $118! When I do any transaction I always expect to know how much they are charging then and not weeks later. The branch manager said why would you expect it to be free everyone else charges. I told her I looked for a charge when I did it and there was none. She said to bad.

I Went in to close my Uncles account and was sent to the Cox Road branch to close out the safety…read moredeposit boxes. We went to close out the accounts and was told that we shouldn't have been allowed to empty out the deposit boxes and was held to inventory everything back into the boxes. Poor leadership allowed this to happen. We spent over 3 hours for nothing all because the staff was not trained properly. I had even called to make sure prior to my arrival since I flew in from out of state to take care of this. I had to follow up 3 times before the manager Rudilania Sanchez got back to me. I asked for compensation for my loss of business hours since I had so much to do. Compensation was denied. Beware of Fifth Third Bank they do not value your time and failed on follow through. My sister had to follow up twice once again with the Manager Rudilania Sanchez to verify what we need to close out the accounts costing us several hundreds of dollars more of travel and time for something that should have been completed once with the right guidance.