I enthusiastically recommend Dan Roach and his staff for their excellent work on my mother's will,…read moremy will, and my mother's estate after her death. I first learned of Dan Roach's law practice in 2016, when I asked a good friend of mine, a prominent lawyer in the Seattle/Tacoma area, to help me find the best estate lawyer in Walla Walla. She did her research and strongly recommended Dan Roach. I truly appreciate the kindness and patience with which Dan and his staff treated my mother. Her estate planning was thorough, but because of a challenging legal situation, settling the estate took more time than expected. Dan and staff, particularly his assistant Mary Bagdon, walked me through every step of the process, from obtaining death certificates to the final division of assets and accounting. I relied heavily on the emotional and legal support Dan provided, and I am ever so grateful for the service and care I received from Roach Law Firm.

Dan Roach and staff are wonderful to work with! Friendly, professional, highly attentive to detail…read moreand more than willing to clearly answer all questions. I highly recommend.

We've used Sabrina a few times. She has done a good job with extensions and helping us keep our tax…read morefilings in order.

So my wife went here a couple years ago and the lady filed our taxes. Got an immediate IRS audit…read moreand paid back over 500$ to the IRS when my wife and I make under 25k per yr with a child and another on the way. And still have yet to even receive those taxes from that year. This lady has screwed our taxes drastically. And I wonder if she stole them from us and is why we had to pay the IRS back.

Drove 250 miles to get to my Mom to take her to her phone company in person so she could pay her…read morephone bill so her phone service wouldn't be cut off. Mom lives in a retirement facility but lacks safe transportation for her needs. This was after I paid her preceding phone bill from my account at a different bank. Mom presented her check in person to the phone company, which of course wanted to accept the check, on an account with ample funds available. Mom has beed a long term customer of that bank and a valued customer. Previous conversations with her bank indicated there was nothing blocking her right to pay her bill with her checking account, but I replied that her phone company was showing that Mom's bank declined it (with ample funds in the account). The bank kept saying there was nothing stopping her from paying the bill with a check. On Mom's arrival at the phone company in person with a properly prepared check, the phone company submitted the check electronically and received back an immediate notice that the account was restricted and the check could not go through. I have a long list of things to do to assist Mom and I find it deplorable that the Plaza Way Branch is obstructing payments involving a valued long- term customer and that they are either lying about it or repeatedly cannot identify their computer glitch. I previously liked Baker Boyer very much and thought of it as a high quality bank. Mom and I recently wanted confirmation that her accountant's submission of a tax extension coupled with the accountant's initiation of an electronic payment to the IRS from her Baker Boyer Bank account, had gone through successfully, but the bank rebuffed the inquiry, which was insulting, although to the best of our knowledge the accountant thought it did go through. Mom wanted to move the equivalent amount from savings to checking to be on the safe side regarding the IRS electronic transaction, and she doesn't have a safe form of transportation for her needs, to request that in person at the bank. The bank also rebuffed that inquiry. I am willing to seek power of attorney and Mom seems willing as well, but Washington State does allow a person to assist their parent in a role less than POA. I preferred being an assist to Mom for as long as possible, to retain her sense of empowerment, but apparently the time has come for POA, to get past the bank's stonewalling. I'm on the fence about whether we should change it a different bank, despite having strongly preferring Baker Boyer in the past.

I have an account with Baker Boyer Bank. I work for a non-profit foundation. The foundation sends…read moreme a monthly salary. The foundation sent my salary at the beginning of January. I never received it. I called Baker Boyer on two separate occasions inquiring about the missing deposit. The bank spoke with their "backoffice" and told me on both occasions that they had not received any money transfer. So, I called Baker Boyer's recipient bank, Pacific Coast Bankers bank, and asked if they knew about the transfer. Pacific Coasts Bankers bank informed me that they could see the transfer in their database and that Baker Boyer bank had rejected the transfer. They further informed me that Baker Boyer did not finish the "two-step" rejection process - Baker Boyer rejected the transfer and sent it back to Pacific Coast Bankers bank but did not complete the "second stage of the two-step process" by declaring that the transfer should be sent back to the originating bank. So, It was stuck in Pacific Coast Bankers bank. I called Baker Boyer and told them that I knew they were lying because I had received information from Pacific Coast Bankers Bank. At this point, Baker Boyer acknowledged that they had rejected the transaction on January 12th (this is approximately 2 weeks after they first lied to me). I confronted them and asked why they had lied on two separate occasions and told them they needed to fix the issue. Baker Boyer told me they could not give me any more information and told me I had to deal with Pacific Coast Bankers bank. So, I called Pacific Coast Bankers Bank again, at which point they told me a completely different story which was that they had "no record of the transaction." I was in shock. I called Baker Boyer bank again, and they also now told a new story that they had "not received any transaction and would not provide any more information." Baker Boyer bank has restricted all of my funds. I have no access to money for my expenses. I am completely appalled by this situation. Baker Boyer has literally lied to me three different times and told me three different versions of events. They have stolen my funds - I have bills to pay just like anyone else. This bank operates like a criminal institution. Baker Boyer will treat you with disrespect and confiscate your funds. Beware! I have reported Baker Boyer to the: Consumer Finacial Protection Bureau (CFPB) - (855) 411-2372 Office of the Comptroller of the Currency (OCC) - (202) 649-6800 Washington State Attorney General - 1 800 551 4636 FBI 1-844-USA-GOV1 If you have issues with Baker Boyer report the bank to the above agencies.