I am on a shared account with my minor daughter. When calling to see why they blocked her debit…read morecard purchases, I was told to be quiet by the representative on the phone when helping answer security questions since my daughter did not know these answers as she does not deal with account issues. They refused to talk to me, although it is a joint account. Do not get an account here, terrible customer service.

The drive through is very efficient, but sometimes you have to use the lobby. Today it was both…read morepacked and festive. They were giving away cookies today and you can always get a cup of coffee here. The people behind the counter are always helpful and very personable. There is ample parking at all times. Usually there is no wait here, unless you decide to visit on the last day of the month. As with almost all financial institutions, deposit rates remain pathetic with a 5-year CD paying 2.5% here. When will rates return to 4% or higher?

Failing in good customer service for last couple years. Its…read more2026, and you would think by now they would pay more attention to the renters needs, instead of turning tables on them, making false statements, withholding information that a renter is granted, and just plain ignoring me, are a few examples. Get it together CWB PM. ​

I only left a one-star review because there wasn't an option to give a review of no stars. I don't…read moreeven know where to begin with this experience I've had with coldwell banker, but it has been frustrating to deal with coldwell banker, and also I felt as if I just got taken advantage of for my first year as a new renter. The issues started when I expressed to the property manager that I would sign the lease as long as the garage would be available at some point. They told me yes, and so I signed. After a while of no updates on the garage, I emailed them and asked when I could get the garage. After multiple times of reaching out and trying to get a straight answer, they finally told me that I could only get the garage after I resigned for another year with an obvious price increase. Coldwell banker then sent me a letter stating that they did not want to continue my lease, and so I was forced to move out in two months. The issues I had been having aside from the garage included the owner coming without 24 hours' notice (non-emergency) to get items from the garage. Sometimes not even telling me that he would be coming over. Other issues included dealing with coldwell banker and their horrible customer service. Again, I felt as if I had been taken advantage of as a new renter. I paid my rent on time, kept the place clean, and was still lied to and treated rudely. They have also charged me an unnecessary cleaning fee that they will not refund back to me. I left that place spotless, and yet I was still charged $325, which was deducted from my deposit, and the invoice seems to be vague on what exactly they did. Overall, I would never recommend anyone to coldwell banker and would advise them to stay away from anything associated with coldwell banker.