There are just not enough wonderful words to say regarding the help given to me by Senior Tax Analyst Heather Noya, during one of the most difficult times in my life, losing my beloved spouse of 40 years to death back in March, 2019, and learning that we owed a ton of back taxes to the Internal Revenue Service (IRS). From the day I walked into the office with all of my back tax information, this lady was "Johnny on the Spot" in knowing just what needed to be accomplished to help resolve my big problem. She, with some advise from Master Tax Analyst Paul Tyree, helped me download IRS Transcripts with my tax information and data, helping file those back years online that I could and expediting my filing and mailing of the previous years, not able to be filed online. She also recommended and assisted me in filing the payments that I could, online for those years that were filed electronically, as well as providing me with the most sound advise, regarding my taxes, that I have been given in more than 30 years. She, despite her vacation and other earned
time(s) away from the office, took the time from her personal schedule, away from family and friend during this past holiday season, to continue and follow up with the IRS to ensure my tax information was processed in a timely manner to help stave off further collections, as well as, more accumulation of interest(s) and penalties. And, she continues to follow up with the IRS to ensure continued timely processing of my tax data, as well as, continuing to recommend payments of and for back years already processed and a payment plan that is and will be compatible for myself and the IRS. Her expertise and extensive working knowledge of her field is only matched by her caring, compassion and sincere concern for her clients in helping them to resolve their income tax matters. In short, she goes out of her way, as well as above and beyond the call of duty of her job and position for her clients. Therefore, it is my more than sincere, objective and heartfelt recommendation and suggestion that she be most highly considered for "Employee of the Year" for this the Santalope Valley Region. read more