I have been a client of H&R Block for over 20 years, the past several years at the Rocklin, Ca office. Jeffrey C is OUTSTANDING. He is professional, personable, & always answers my questions, no matter how many I ask. He even assisted me off tax season with an issue as I was retiring & trying to navigate Social Security issues. I completely trust him. Mary at the reception desk is ALWAYS Professional, friendly, & ready to assist you with whatever you need. read more

I have been going to H & R Block for years. Jeff C. is knowledgeable, thorough and helpful when dealing with taxes. I can message him throughout the year and he returns my questions promptly. Thank you Jeff! read more

Made it quick and easy and easy to understand everything about my taxes . And super friendly made me feel like I was part of a family

The associate who did our taxes rushed thru as if he had a flight to catch, and couldn't care less about our taxes. He entered our info incorrect, which halted our return with the IRS. It's mid July and we still haven't received our return. Stay away from this location! read more

Everyone is always so nice and knowledgeable. Love coming here to get my taxes done. Highly recommend!

I've been coming here for years and I highly recommend!! Fantastic service and very very good at what they do!

The best place around to get your taxes done. Knowledgeable staff. Friendly and wonderful to work with. Alyssa A Bills is the best! Make your appointment today! read more

I have been coming to H&R Block location and working with George for 24 years! Always come back every year! Wouldn't go anywhere else!

Tax returns cost me almost $400 and I still had to mail in my returns because the tax guy named Jeff was incapable of doing my taxes properly. On top of that he was very unfriendly. I will never go here again ever. read more

Aiyaz Masani helped us so much in preparing our taxes--we were nervous because we had a big out of state move that we didn't know how to handle tax wise. He was very informative and made it very easy to file! read more

We made an appointment at this location for a second look on our taxes today. The lady that works the front, very rudely informed us that they don't do second looks in April. She said, "We only help people that actually NEED to get their taxes done." Wow! Nowhere on their website does it say this! Actually if you go to H&R Block's website and want to schedule a second look appointment, the Rocklin office is the first to appear for our area. Sounds like they just don't want to do something that they advertise as free! Don't waste your time at this office! http://www.hrblock.com/offices/find-an-office/index.html?free_2nd_look_ind=1 read more

I've been coming to this very location for well over 5 years, and I have been highly satisfied on each and every visit. Keep up the great work H&R Block! read more

The H&R Block did a horrible job. They scammed me out of my tax return and also made multiple mistakes on my filings which ended up causing me to have multiple penalties. Please do somewhere else do not make the same mistake I did read more

It's no wonder I'm going to a CPA for taxes. Need a copy of last year's returns and have done it before at other stores without incurring a charge. Was told that it would be a 10$ charge. I was also told they'd be ready to be picked up at 1pm and they are hairline trying to figure out how to print them out for me. Sounds very unorganized if you ask me. The lady at desk is very nice though and waived the fee because of the hassle.. read more

Quite disappointed in their service. Seemed they were only interested in providing services with which would get them their fees while providing minimal service. They didn't know how to get my state taxes refunded after not living in the state for the year. I was subjected to paying higher sales taxes in a state that had no state income tax and still paying my Ca income tax while receiving no services from the state. read more

Super Friendly and helpful staff. Definitely would recommend for all tax and payroll services. Deana Lake is a saint!

I filed with Aiyaz Masani at this office and it went so fast and easy! Thanks, Aiyaz!

We wanted piece of mind so we came to H&R Block when we first moved here. We had several years of great service with Bob but he retired this year. We had the pleasure of meeting and filing our taxes with Mr.Masani. He gave us great advice on how to make changes for next year. He was so patient and very thorough. I know I can go many places closer but it's worth the drive read more

I am here for first time and this is very helpful, explains everything in detail till we understand. That's nice...

Diane was amazing. She took the time to explain everything to be to expedite the best tax credit I have received in years. Thank you so much and I really recommend this place! read more

My tax professional, Bob, wasn't very professional at all. He looked like a bum. Messy hair, bad breathe, wrinkled dirty clothes. He finished our taxes in less than 15 minutes. Never asked one question about my 2013 and found no deductions for me. He tried to charge me $250. He wont accept my $20 off coupon that came from his office. I argued and negotiated for 15 minutes. I spend more time getting my money back from H&R Block than I did trying to get money back from the government. Don't go to this office. read more

My parents get theirs done here so I toss mine into the mix too. The front desk folks have always been very friendly on the phone and when I go to pick em up. read more

For the first time ever I paid to get my taxes done this year. I got married last year and took money out of my 403B plan, so I wanted to make sure everything was done correctly. Steve was our tax guy and he got us a ton of tax breaks that I would have never gotten if I had done them on my own. He also informed me that I can write off anything that I buy for work (scrubs, shoes, stethoscope, gas...). We'll definitely be going back next year. read more

We've used them for 4 years now. They do a great job and we've never had a mistake. They are fast too. I recommend using them.

I went and got my taxes done on JANUARY 28th by Alyssa and while I was getting them done I asked her if I needed to show proof of insurance because I had to last year and she said no your good, well 2 months later and about 10 phone calls asking why I haven't gotten my return yet all she would tell me is "you just have to wait it's still processing" well I in fact did have to bring in proof of insurance that's why I never got my refund, so after 2 months of waiting I brought in my 1095-A and she said she faxed it in. Now it is April 30th and I STILL HAVE NOT GOTTEN MY REFUND! I called the front desk asking what I need to do and they said I couldn't get an appointment for 2 weeks!!!! They have no care for customers! I paid to get my taxes done and 3 months have gone by and I have still gotten nothing!! I will NEVER use H&R Block again and neither will anyone in my family! Your company has lost business because of laziness! read more

We've been using the H&R Block in Rocklin for years & it has always been a good experience.

I've been going to this H& R block location for 17 years! The staff is friendly and welcoming. I'm always confident that I am in good hands with Alyssa, she is the absolute best ! read more

After coming here I completely understand the word aggression. These folks pressure you to write a 5 star review after they do your taxes. That is until you find out they messed up your taxes and then want you to suffer on your own and not offer any help. read more

I always have my taxes filed using H&R Block and this year went into the Granite Dr. location. My tax preparer was Deana. She was very professional, friendly, and knowledgeable. Although I had some anxiety coming in, she put me at ease. I was able to get in and out quickly too, which was good as I had my little one with me. I will definitely recommend them to others! read more

I had gone here a couple years ago to file my 2011 taxes because my fiancé's family had gone here for years to do their taxes. George Bills did them since that is the person who they had dealt with for years. In my appointment I had my work w-2 and my EDD w-2 from when I had my daughter the previous year I was on PFL. When I gave George my EDD w-2 he took a quick look at it and told me the income was not taxable and gave me the w-2 back. Since he said it wasn't taxable I didn't think anything of it. Last November I received a letter from the IRS saying I owe money because I did not report my PFL income in 2011! I called IRS to dispute this and told them the tax guy said it wasn't taxable and IRS said that is wrong. IRS took $913 out of my tax return this year. I went to HR Block to tell them about this since I had purchased the "peace of mind protection" so they can give me my money back. George Bills called me back saying I NEVER GAVE HIM THE FREAKING EDD W-2 (Which is a blatant lie!) SO THERE IS NOTHING THEY CAN DO and HR Block denied my claim. They need to rename "peace of mind" to "let's just do your taxes wrong for a crap load of money, lie to the IRS, and not help you when you get in trouble!" Thank god I learned to do my own taxes! Don't go to here people! Waste of your money!! read more

Bob Evers at the Rocklin Branch was awesome, he helped me last year and I will being coming back in the future to continue seeing him for my tax help! read more

My husband & I decided to actually get our taxes done this year instead of doing Turbo Tax, because Turbo Tax was telling us we owed a chunk this year which we were confused about. So we made an appt, showed up on time for our appt, waited a 1/2 hour after our appt time to be seen. The man who was our tax preparer (Bob) was old, dirty looking, messy hair, and white gunk all in his teeth.We looked passed the unprofesional appearance and told him straight up why we were there, that we wanted to get a tax preparers advice, by looking at our very easy tax return if he thought we should owe money this year. He got out a huge book, flipped through some pages, scrolled down some lines and said that for federal it looks like we should get at least $1000 refund. We thought that sounded how it should be, So we decided to proceed with the tax prep. In the end we owed federal over $600. Owed state double that.So we asked him what happened to the $1000 refund he told us in the beginning we should get, he just mumbled some stuff and stumbled over his words. So we obviously didn't leave happy, and went home and punched in all the same stuff into Turbo Tax and got the same exact result, to the penny. So we paid Bob over $200 for his easiest tax return of the day. We will never use H&R Block again. read more

This was my first time having someone do my taxes for me. I had several W-2 forms as well as student loan information to deal with, that was too much for me to do online. I called in a week ahead, and the lady who answered the phone was very polite and informative. I came in for my appointment and was politely greeted and quickly introduced to Bob who would be doing my taxes. He was very polite and friendly He was slightly more casually dressed than I expected but it did not seem messy or unprofessional. I saw behind his desk he had a certificate that said he'd been doing this for 10 years and felt very much at ease. He quickly imputed my information and all of my forms. He explained each step and answered any questions I had in regards to fees I had to pay, and my refund. I had a coupon from the mail for $20 off and they took the coupon without asking any hesitation. I will be using this office in the future and asking for Bob. read more