Beverly provided excellent customer sevice. Very clear and concise. Greatly appreciated,…read moreincluding the professional, and amicable environment. At the forefront of an amazingly well organized , diligent , and knowledgeable staff. Thank you Please keep up the Amazing Job

Iris Valentine filed my taxes. The short version is you have to go after her to get it filed on…read moretime even though I had an appoint weeks before 4/15, she promise to call back but does not call back, and she left out things that could lower the taxes owed and have you sign a release of your income tax information to all sort of third parties and you will have to send them a written certified return receipt letter to to their corp office in Sarasota to opt out the arbitration and release of information within 60 days without letting you know even when I said I did not want my info. release and concerned about hacking. Also, they include in the hard copy they gave you only part of the Arbitration clause that does not stipulate the terms like you may have to pay their arbitration costs even if you win, etc. I talked to the office manager and she is the same way. The long version is I had an appt on 3/30 and she spent almost 2 hrs looking over the documents I brought it and took out what she needed. She said she will call me when she's done with the taxes. After waiting almost 2 wks not hearing from her, I called and practically had to nag the front desk and Iris to get an appointment to come back in on 4/13, 2 days before 4/15. She lied and said she got most of it done but when I asked how much taxes I owed she lied and said it was 1/3rd of what it finally came out to be and asked me to email her the documents again. On 4/13, Iris spent almost 3 more hrs asking me questions that I had gone over my worksheet summarizing all categories that I gave her on 3/30th, the P&L of my rental property and incomes 2 weeks ago. This indicated that she had not even bother to review the paperwork that I brought in. She then did the taxes without including the rental property depreciation which could have lower my income over $3200. I asked her to email me the tax returns and she never did. I got home and went over the hard copy and did not find the depreciation schedule so I called and talked to her again. She said she will email it to me and she never did. I called and talked to her office manager, Sheryl, and she said she will look into it and again never called me back. I finally called corporate and they got me onto the website to download my income tax returns; it does not have the depreciation so I can confirm now that it was not a printing issue; Iris has never did the depreciation schedule. This office is horrible, the people in there don't know what they are doing, they always said they are with a customer and will call you back and they never did. They don't know much about business filing either and don't do your taxes on time. You have to run after them to get things done. Go to another office and don't let them sell your income tax return info.

I'm very happy with my experience with The Income Tax Office. Daniella is awesome, she's patient…read moreand explains everything. She caught an error i made and help me correct it before we submitted. I highly recommend this business, I've been with Daniella since Liberty. So glad she branches off!

Mrs cleo is the best tax representative you can ask for so sweet , professional and amazing I have…read morebeen going to for 3 years and don't have to worry at all about the following years cause I know with her I'm in great hands . Any issues or questions she is quick to solve and she also does it in a short amount of time but with Great service. Please take my word and trust mrs cleo with your taxes because she gets the job done effectively & efficiently !

I love Jackson Hewitt. My tax preparer, Ms. Cleo, is awesome. She's very informative, welcoming,…read moreand straightforward.

Hi - I'm now working with Tammy from Paper Chase Accounting in Temple Terrace (I'm in Oldsmar, FL)…read more I was texted by two businesses through Yelp. Both were good interviews but I chose Tammy and PCA because of their many years experience and it's a family/woman owned company this is sorta local too. We had a discussion about a tax topic and she gave me an answer. After interviewing other companies, I was give a different answer than what Tammy gave me. I mentioned this to Tammy and she called the IRS directly and was able to verify the info she gave me was not correct (called me back almost immediately). That shows Tammy is honest, does great follow-up, and communicates well. The fact that she did that made me trust in her and believe that Tammy and Paper Chase Accounting will do a wonderful job as my new Accountant.

Very professional, dependable....Carolyn Carter doesn't just do your taxes she educates you during…read morethe process.. there were times when I was unsure of the my direction and she gave me the pro's and con's of each direction empowering me to make the decisions. Overall, a great interaction..

Carolyn Carter is a no-nonsense professional. She is direct, thorough, and knows what she is doing,…read morealways aware of the latest changes in the rules and regulations. She got me some refunds for previous tax years where my previous accountant didn't even notice I qualified for discounts, and even noticed that I never registered for homestead exemption (something that my previous accountant also missed). With Tampa Bay Tax Pros my taxes are finally in good hands.

Fine for information and tax returns. Local with CPA from…read moreUSF. Would recommended. Easy to get appointment. Made appointment early.

Ronald Rosas is a wonderful Accountant/CPA. As a new client of his, he spent hours with me going…read moreover my previous tax returns from another preparer and showed me several ways I could save more on my taxes! He is very personable, friendly and explains very patiently and professionally. I recommend him highly and look forward to working with him in the future. Dina H.

TampTax is by far the most impressive Tax Accountant in the entire Tampa region. Their work is…read morequite impressive... I'm a small business owner and have to get my personal taxes done as well. I would highly recommend them!

Avoid this place like the plague it is…read more.. Here's my story: In early March of 2021 drop-in to their tax office for information on their services, I live nearby and like supporting local businesses. I was told the starting price for basic filing would cost $45 and take roughly two months to file. All That sounding good to me, I accepted and provided them my tax documents and was told that I would be contacted soon to complete the required forms. No contact from them for 3 weeks so I sent them an email to check-in and see if anything else was needed from me. Still no response, so I visited their office (during Covid mind you) to confirm in person, which resulted in them sending me an email asking me to resubmit identification information for my profile creation. Month one. Weeks go by and again no follow-up, nor return calls from the messages I left with the receptionists. Again, I visited the office where after having waited at length, met Mosi (their secondary tax rep... not entirely sure what he does) who acts as if I'm wasting his time, despite my their lack of response to my emails and phone calls. Two months go by and finally, the owner calls, Ms. Cole, who completes my 2020 tax forms with me in less than 10mins. I ask about my 2019 tax, and she being confused of course, despite having reiterated this fact to the firm on multiple occasions, tells me that she will need to call me back in order to complete my 2019 filing. Two more weeks pass, it's now early June and I've yet to receive the follow-up call from Ms. Cole to complete my 2019 forms and submission. Despite having filed my 2020 taxes the funds can't be released until my 2019 tax docs are completed. I'm aware that these people are technically the gatekeepers to my funds, so professionalism is of the utmost importance, despite all these issues directly correlating to their lack of professionalism. Finally, she calls and we complete my 2019 taxes within another brief conversation. Their office files them shortly thereafter and now starts my wait for funds disbursement. While awaiting my refunds I request the service invoice. To my surprise, the estimate comes out to $595.00!!! This amount was never discussed throughout the duration of their activities, despite having asked about the fees on two separate occasions. I complained stating what I was originally quoted and Mosi emphasized that those are starting prices... $45 to $595 is a huge cost difference and a detail that would've resulted in me filing elsewhere. Deceptive Advertising. I received my 2019 Refund on June 14th and it wasn't until today (Sep 1, 2021) that my 2020 refund check was provided to me, roughly 2 1/2 months later. Supposedly the IRS had issued a notice that required me to validate my identity details which was the result of the delay. Not once did Tamptax inform me of this despite having emailed them twice inquiring about the delay. Again I had to take time out of my busy day to drive down to their office to seek answers, and again, Mosi's attitude was dismissive as he blamed the IRS for not communicating this to me directly. To top it off, I finally have my 2020 refund check in hand and I notice that roughly $1300 is missing from the total, so I call in to understand why. The receptionist informs me that the invoice originally provided was only for filing my 2020 taxes and didn't include my 2019 fee, despite the Invoice stating "invoice 2019 ___" on it. So they charged me $1300 for a combined effort of 30mins of time considering the short conversations I had with Ms. Cole completing the forms with me over the phone. Blatant highway robbery. Criminal. Seeking council. I've learned a lot from this encounter and I caution all to simply avoid this place. DO NOT DO BUSINESS. Karma/God/Yahweh will have the final say. I wish them no amount of luck in their future.

Great place to do your taxes, very knowledgeable and friendly. I will definitely return next year.read more

My husband and I have has so many bad experiences filling 1099's for a CDL Truck Driver! Since I…read moreused Google rating to find the Very Best Attorney I thought let me try for an accountant! I'm Sooo...Happy I did! We Hit the Jackpot!!!! Iris is So Awesome! She knows her job! She's very professional and extremely smart! She made our time there enjoyable! This company should be on Everybody's Go To Place for taxes and other provided services!! You won't be left disappointed!!! Thank You Iris!!! See you next year!!! ~Angela