I've been a customer of H&R block for 10 years now. Never had any issues until this years tax season. Brought every document I received through mail and filed my taxes with them and paid my fees. A few weeks later, I received a letter from the IRS saying I needed to send them a copy of my 1095-A. I was confused because I wasn't aware of what it was and where to get it. Did some research on my own and found out it's a California insurance form. Before I enlisted into the regular Army, I was a reservist back in California. I had the Tricare Reserve select and California health insurance.
So I contacted the H&R block on Ft Lewis and made them aware of what's going on. We got to the bottom of it and got my copy of the 1095-A. Again, I never received a copy through mail nor was aware I had one at the beginning.
I had to pay $96.00 for one piece of paper. That much to do an amendment. I didn't forget to bring the paper in or chose not to file it, I never had it in my possession. I pleaded my case to ask if I can be granted a free pass but I was denied. No sympathy. Well all I can say is, they just lost a loyal customer and I will be spreading this story. I want to make sure people who files with H&R will have a second opinion before filing. I do believe in Karma though. What goes around, comes back around. read more