1. H&R Block

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Fort Lewis, WA

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H&R Block

3.0 (2 reviews)
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Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Recommended Reviews - H&R Block

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10 years ago

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5 years ago

used Sherill for years and we have pretty complicated taxes. she has always done an amazing job, and explained everything to us as well

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Phillips Accounting and Consulting Services - Christian Phillips CEO

Phillips Accounting and Consulting Services

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Sometimes you dont know what you need until you find it !…read more My previous accountant and tax preparer became ill, and abruptly couldn't do my taxes. I was forced to find someone immediately because I needed my taxes done and a loan for my small business. This gentleman stepped in and saved the day. Prior to that I have been doing my QuickBooks myself. To say I was doing them wrong would be an understatement with his help my immediate problem was resolved. Since that time his monthly intervention has kept me on track. I recommend him to anyone who needs his service. Sincerely, Talya Miller the Comfort Zone restaurant

Don't! Don't! Don't! Must read entire review!! This guy is a straight up liar, procrastinator,…read morescam artist.. please for the life of you guys.. use my experience with this horrific company and just don't. Whatever his reasoning is below is a sham. He should be embarrassed.. If I can leave a zero I would. I was in dire need of an accountant. I had not completed my returns in a few years after splitting up from my spouse. Finally I reached out to Christian for assistance. I selected him because I wanted to give him some help on Yelp for being a small business owner who had hardly any ratings. He had this speech impediment that struck at my heart strings and I just wanted to give him a chance. Good God has it been a terrible experience since then. I finally got to a point where I am able to purchase a house and the ONLY thing at this point was my tax returns. I work in sales so it takes a while to get to a point where you make enough in commissions that you can show a profit to be able to buy a house. Anyway, it took him over TWO YEARS to do simple tax returns. TWO YEARS! At this point, I'm invested in this foolishness. I just wanted this to be done. During this course, of course, interest rates gone up A LOT!!! Anytime I asked him to fix anything it would take a month to get them back. I think he does that so he can scan us out of money pretending that he was working soooo hard on these files. The $1440 was already inputted into the QuickBooks supposedly.. smh.. the more I think about this, the more I get upset because of his shady practices. It's unbelievable. He took me on for a ride, didn't deliver, took my money, had the lamest excuses why he could not do anything on time or a timely fashion. Shame in him! The supposedly e-filed them. He never once checked to see if the IRS accepted the forms. He assumed that it was accepted but two bounced back. He charged me $1440 for the returns. Which I paid. A couple of months later, I received a crazy high IRS bill when it was supposed to be nothing, I mean this bill is so high, it is the cost of a brand new car. I called Christian and we stayed had to call the IRS.. that was less than one hour. In this call, we found out two of the returns bounced back. To his surprise, from his lack of work, I needed to snail mail my return, and he needed to take my ex spouse off one of them. I saw him play with the numbers on a zoom call adding and removing my ex-spouse in under five minutes. I by is he trying to charge me about her $1500 for all this. So for $1440 you do four tax returns and then now $1500 for a quick one hour phone call and simple removal of a person?? The numbers aren't adding up. It's obvious at this point, he doesn't care about this (me) client. He's slow played me for two darn years and still hasn't gotten it correct. I texted him about how ridiculous this was and how shady his business practice is and you know what he did?? He put his wife on the phone and she started talking mad sh*t to me. He literally sicked his wife on me. She had the audacity to tell me I should have done my taxes. Uhm hello, that why I hired you guys. Not to waste two years of my life hoping this joker would do his job only to take me for my money and never ever delivering on his end. During the two years whenever I asked for him to call me or the status of my returns, he always had an excuse either he was sick, his wife was sick, his kids were sick, or back all over again, or in the hospital or he's in school, or the funny excuse was he was at his real job. I said real job?? I thought he was an accountant?? His wife said he works somewhere as an accountant. He doesn't have his own practice. So what has he been doing these past two years?? Pretending to be his own company?? It doesn't make any sense.. I still don't have my missing two tax returns and he g wants to charge me an extra amount for work he's already completed. People if you are reading this... don't use him. I literally wasted two years. I paid him already for nothing essentially. I have to find a new accountant and pay them to do the work he supposedly did already. So I'm paying double either way but I will not pay THIS man twice who obviously sat on my returns for two years. If I went along with him, I'd be eating probably another two more years. This is ridiculous!!!!

H&R Block

H&R Block

(3 reviews)

Hate to give an on base business 1 star - but after waiting almost 3 months for our business taxes…read moreto be done - the bill was $809 - and the "professional" was in her 20's - no experience, did not return phone calls, took 3 months, provided false information and made our experience difficult, and unnecessary difficulties, extra trips, and delays - always make my experience negative... They did waste my time, and charged more than what was expected or worth - and did not even answer how much it would be - and that was another problem - had they gave me a $800 quote for business return, we would have went to a true CPA and not let an inexperienced agent handle it - we will be having it double checked

If I could give zero stars I would. When my husband and I filed our taxes initially we were given…read morefalse information because the "tax professional" filing for us got confused about including my husband on my state taxes for IL. Instead of taking the time to figure it out and ensure our taxes were 100% accurate before filing she claimed that I must've made an error on my W4 and I owed the state a ridiculous amount of back taxes. Unfortunately I naively thought I must've been missing something, we were in fact paying this trained tax professional to help us, so maybe we should trust her. When we realized how much we were actually getting screwed, we knew we needed to file an amendment. They were able to get us an appointment, but when we showed up for said appointment they were not even open...we waited for 45 minutes and no one ever showed up despite their posted hours saying they should have opened just prior to our appointment time. Needless to say, I will not be using this H&R Block ever again and I recommend everyone else avoids them as well.

H&R Block - taxservices - Updated October 2026

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