Made an appointment thinking it was with a CPA. When I arrived I was met by one of the sons, who is…read morenot a CPA, can't answer my tax questions and is filling out a form on a computer with my information (which was basically the same information that I could've filled out on my own on Turbo Tax). We get to an impasse where we can't finish my taxes because they're just a bit more complicated than a basic 1040 form and his father, the actual CPA, is unavailable. I made an appointment with a CPA because I knew I needed one. I did not get one here. I left with my taxes unfinished and a business card and was told to make another appointment when I was ready to complete my taxes (without a CPA as I understood it). Needless to say, I did not return. Why would anyone want to pay to have their taxes done by a person with no tax experience or certification? I could do that myself on Turbo Tax with probably better results.

Very helpful! I've had my taxes done here for years and they make it easy and do a great, thorough…read morejob.

I never went to Liberty Tax through the years, but like clockwork every January they had the…read moreLiberty guy out there with his sign. However, I had to conclude my deceased father's taxes and returned to his tax preparer to help me. Well, what a great experience I had with Liberty Tax at 4010 Maury Pl, Alexandria, VA on Richmond Hwy. For me, I worked with Deb, who is a class act. She made all the difference. Let me say that if you want a company that cares about their clients, shows initiative in getting answers when they don't know the answer, and seeks to assist their clients beyond status quo processing of taxes, go to Liberty Tax on Richmond Highway in Alexandria. It's a woman owned business. The tax preparers have years of experience from their various careers prior to joining the tax preparation service. Some have specialized interests in professions like child care, which supports their needs. If you need tax preparers who go above and beyond to help their clients, trust you will get that from Liberty Tax. Ask for Deb, the office manager to get you started.

They are unprofessional. They make promises they can't keep. They don't communicate with their…read moreclients. They don't file extensions for your taxes. They never return your call. They don't tell you when your taxes are done. You always end up paying a fine because you have to file taxes yourself.

I've been working with ABU since 2019, when filing my 2023 taxes he made a minor miscalculation…read morewhich resulted in smaller return than expected. No problem I contacted him and he resolved the issue. I filed my 2025 taxes with him and come to my surprise he never filed my DC tax return. I've tried contacting him via emails, phone calls and through his associate, and nothing. On june 7th 2026 I sent him an email that my lawyer wrote that he finally responded. He called me and assured me that he would file the return the next day. I followed up 10 days later and nothing, again I tried calling, emails and even reached out to his associate and once again no response. I checked today and my 2025 returns haven't been filed. At this point I will no longer try to contact him and will proceed will filing a formal complaint with the District Attorney as well as with the Better Business Bureau. Abu, if you read this, I tried my best not to go this route and I let you know, I feel betrayed and unfortunately you gave me no choice.

Honestly do not use him. I paid him $1700 to amend my 2022 taxes & complete my 2023 taxes and have…read morestill never received 1) my any copies of either 2) the $2500 dollars refund he said I would receive. I have reached out numerous times, texts, calls, emails and to no avail. I have had to file a IRS fraud complaint and starting a small claims against him. Save yourself the time, money, & energy -- go with someone else.

I remain astounded at the level of gaslighting employed by Rachel Moncure throughout our working…read moreengagement and up until even this last comment by her. Here is an attached photo of the written instructions provided, telling us to pay by Oct 15 instead of the correct due date of April 15. What is so difficult about acknowledging incorrect WRITTEN instructions and taking responsibility for clients following this instructions?

Ross & Moncure has been helping me with my tax filing needs for almost a decade now. Every year the…read moreprocess is seamless and efficient. I am always left satisfied and happy with the results. Rachel and her team are utmost professionals and very friendly and helpful in answering any tax related questions I have. I highly recommend their services!

I own a small business and they helped me to lower my taxes by a lot!! Helped me organize my sales…read moretax and get refund for sales taxes I paid!!

Tax Depot does not support their clients in a timely fashion when tax returns are challenged.read more

Highly recommended! Tony D at Tax Depot has done an outstanding job handling my personal taxes for…read morethe past 14 years (since 2005) and my business taxes for the past 3 years (opened in 2016). He has always done an excellent job handling my personal finances and has done just as well overseeing all the books for my business. Most importantly, I can honestly say, I trust Tony is always doing right by me. Tony D is the man!!

I don't recommend doing your taxes here ! These guys charging fees are way to high ! They Literally…read morecharged me over $600 just do to my taxes with them! Next year I'm doing it with H&R Block , they don't charge!! These people take the advantage of you !!

I come here all the time! Amazing services and less fees. Good for people like me who want quick…read moreservice.