No response to Yelp requests or calls. I'd expect at least an email or call back after reaching out…read morein multiple ways.

Bottom line: I'm delighted to give Liebert Associates my very highest recommendation without any…read morereservations whatsoever. And, that's coming from a do-it-yourselfer like me who has a life long history of finding it all too easy to utterly despise accountants and account executives. A little less briefly, it gives me great pleasure to most enthusiastically recommend Liebert Associates for tax & accounting services for a variety of sound reasons. I started working with Mr. Liebert five years ago, when I took a new job in Manhattan while maintaining a family in Philadelphia. Both my wife and I also run small consulting businesses, so after 15 happy years of doing-it-myself with TurboTax, we needed help. Complexity increased when both my wife and I lost our parents and inherited a variety of assets in different states. Things went from bad-to-worse-to-seemingly impossible when my wife took possession of family trusts that were bewildering for a person like me to understand. (I'm a nuclear medicine physician.) I've been a full professor in two Ivy League universities. By those standards, Brian Liebert is extremely smart--4 or 5 sigma. So is his partner, Sally Trauco. They have enormous funds of knowledge about taxes. Their ability to manipulate information quickly to create innovative solutions, and get the job done, is even more impressive. They are consistently responsive (wow!) with quick turn around times. And, they've stood by us. Brian has settled several IRS inquiries within a few days with on-target communications that strike remarkable balances between conciseness, decisiveness, and collegiality with the IRS professionals. Perhaps as importantly, Brian and Sally are warm, kind, and easily approachable. Their social IQ's are conspicuously extraordinary, and it shows whenever they need to correct something I've done that's stupid (which is not all that infrequently). They have genuinely mature senses of humor. I've always been amazed at how well Brian seems to remember me and my wife. Sally also has a memory like an elephant, and a charming talent for communicating a lot of happy thoughts in a brief passage (unlike me). It's remarkable that an on-line service can show a personal interest in their clients. After 5 great years, we're confident you're going to greatly enjoy working with them. P. David Mozley, MD

I've been doing the taxes with this office since 92 no help when you need it I called to the office…read morefour times today trying to get help with a PDF file no luck

I went here to do my taxes, there were three ladies working.. very nice...they take theyre time…read morewith the customers and not just rush through as ive had done to me before in other places.I went to the chelsea location not knowing there was one in Lynn where I live. We waited about 1 hour and a half as there was people in line before us.The wait was worth it..Very friendly and most of all very Professional. she explained everything to us and answered ecery question i had very clearly.First time I file taxes joint with my husband and also first year we have a dependant and so I had tonssss of questions. I left super pleased even though im not getting a big refund she explained to us why and what we need to fix to get a little more back next year.We filed for a TIN # for my husband which they filled out the W-7 form for us and the ohr Federal and state taxes all for 90bucks.. :) I recommend this place to anyone...specially to Latinos who need it done in spanish or simply prefer to do it in spanish everyone working there was Hispanic :)

Forty-odd years ago I turned to Ron Hoffman aka West Glen Associates to handle my business and…read morepersonal taxes. That was the smartest move I ever made. Any issue was always handled in a very professional way. I could run my business and NEVER had to worry about the State or IRS . I could put my head on the pillow and go right to sleep. I am long since retired and still with West Glen Associates. Thank You again and again. Richard Bowman Bowman's Bakery 1953-2002 Salem,Ma.

My son came to West Glen Associates to have his taxes done. He has just graduated from college and…read moreis on his own for the first time. It is a very simple tax return. West Glen never completed his return nor provided any communication unless he called. The person doing his taxes had a medical emergency but he was never told. I am appalled how West Glen does business. The lack of communication and constantly being told it will be done shortly. It is now May and still not completed! You took advantage of someone and should be ashamed!

Terrible lazy service. I was told I overpaid and got a check in the mail- fine. Then, I got a…read moreletter saying my insurance was cancelled due to non-payment. When I called up Keefe my agent was non-communicative and tried to rush me off the phone. What do I even have an insurance agent for? Because Karen (literally her name) couldn be bothered to do her job, Arbella refuses to re-issue my homeowner policy and I have to go through the rigamarole of finding a whole new insurance company to cover my house with a new inspection.

Keene Insurance has been my P&C company for over 20 years, providing me with excellent service and…read moreproducts.However, it was most recently that I learned the true value of a top notch company and agent. A few months ago I had a fender bender by backing into a parked car. I have an excellent driving record but because I hit the car, I faced the prospect of a fairly high surchange for an extended period of time.But Bob Keras the firms president who handled the claim told me something I forgot. At the time he wrote the policy ,he noticed I qualified for so he added an Accident Forgiveness Rider and I would not have this surcharge.This is what makes Keene Insurance a special place to do business and why I trash those solicitations from large national companies. Its hard to beat a local insurer who customizes plans to their specific clients needs.Tom Cataldo

Jeneen is the very best! She went well above and beyond to make sure everything was done as…read morethoroughly and accurately as possible. Friendly, efficient, and professional. Can't ask for more than that!

I've had Liberty Tax in Dedham do my taxes annually for years (now at their newish location on High…read moreStreet). Owners Rudy and Jeneen have done excellent by me, and I wouldn't consider going anywhere else. FIVE STARS.