At the beginning of January, I received a call from a receptionist at H & R Block reminding me that it is tax season. I was informed of different ways that I could file: in person appointment, online with a tax preparer or online, independently, using their software. I chose to work with a tax preparer online. I made an appointment to receive a call from the preparer in order to get the ball rolling.
Anthony Ambrose (same preparer from previous year) called at the appointed time. He confirmed that I would like to file online with him. He explained that all I needed to do was upload pictures of my paper work to him so that he could get started. During the tax prep process, I was able to log into my account from HR Block web site and check on my messages from Tony. I was also able to send messages and questions to him on this account.
My husband and I had numerous questions and Tony patiently answered our questions. If he needed to research the answers, he got back with us quickly via phone calls.
I would definitely recommend Tony at H & R Block (Broadway, Lancaster NY) because he genuinely seemed to care about providing good service. He was very thorough and he completed our taxes in a timely manner. read more