1. H&R Block

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Collinsville, IL

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H&R Block

5.0 (1 review)
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Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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11 years ago

Had a good experience with a Faye today. Very patient and proficient on a long and complicated 4 state two house filed joint return.

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Leonard & Associates

Leonard & Associates

(2 reviews)

Awful! We met with him a few weeks ago to review our taxes and trust documents. Ever since he has…read morebeen completely silent. Won't return our phone calls, won't respond to text, and still has all our documents. He will answer his phone as though he is super responsive, but as soon as he has what he wants from you, he ghosts you. Do not recommend at all.

Go look elsewhere! This guy is a complete joke and not in a funny way. I chose Leonard &…read moreAssociates because he was a local, that turned out to be a bad move. Let me start out by saying this is the first time I've taken the time to write a Bad review for any business. Have I experienced bad service before? Well of course I have, but I also understand that from time to time, any company is going to drop the ball here and there. What happened to me with this guy, there are NO EXCUSES WHAT SO EVER!!! Looking to file my company's taxes, ( 1st year in business) and not sure what to do, we counted on this guy to get the job done and had faith he would do it, boy was I wrong. There were 3 to 4 weeks of him needing more info to file, after that we assumed everything was put together and I handed it to him 4-14-14. 2 weeks passed and I started calling trying reach him about my taxes, it took several phone calls before I got a response. He finally responded, saying he filed a extension and we have till October. ( That's understandable ) Called the guy about 5 to 6 weeks after that to find out how much longer, again it took several phone call before I got a response. Long story- short, taxes were still Not done. I was still willing to give him more time: July, August September and still no word! I started calling again and guess what!!! you got it!!! Several phone call before I got a response. (Note) Going to office doesn't help because he will not answer the door and it's locked. After 3 calls in last 2 weeks and my last call made about 8 days ago. I left a message saying if don't have the time to do this please mail me back my folder so I can get taxes done, about 8 day later and still no folder. So today is the day I'm going to find out what is going on? I went to the office and he was there, but wouldn't answer his door. I decided to sit in my truck next his SUV AND WAIT TILL THIS LITTLE WORM POPPED HIS HEAD OUT AND HE DID JUST THAT!!! All I wanted was my file and his response was, he doesn't have it or he doesn't know where it is, or he may have mailed it. Needless to say this was 6 months of extremely poor service in every way, Don't waste your money or time at this business!!!!!!

H&R Block - taxservices - Updated October 2026

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