This place is great. I'm a 1099 from home and W-2 guy so my taxes get flagged as 500 bucks at H&R…read moreBlock b/c reasons I guess. Moslander is a fair price for my non-crazy returns and I appreciate that. No issues with my returns and will continue going there in future.

If I could give zero stars I would. I was referred to this place and made an appointment before…read moretax season (heck, before Christmas) to address some tax needs from previous years. I was seeing one of the owners or the son of the owner. He agreed to handle my situation and said he would contact me after the holidays before he was ready to finalize my work. After multiple calls I finally spoke to him again more than a month later. I was given an excuse for the delay and lack of follow-up and assured it would be taken care of no later than the following Monday (this call was on a Wednesday). Almost 3 weeks later and after I called again to see what the status was the gentlemen I saw still hadn't done the work and needed me to refresh him to the details of my situation. When I voiced my concern and frustration I was given more excuses. I was clear in this conversation I just wanted to pick up my paperwork and tax information and take it elsewhere to be done. At that juncture I was treated dismissively and given attitude at every turn, even when I went to the office to pick up my paperwork. No apology, just attitude and complete lack of professionalism. In the 7 weeks since my original appointment I have spoken to more than a dozen people who had similar or worse experiences. It seems that if you have any tax situation more complicated than a 1040EZ (which you can do yourself for free) or you aren't a family friend who's been going there for years they either treat you like your business isn't important and/or they screw up your taxes. I wouldn't allow this business to handle my taxes even if it was free at this point, not that they offered. I'm always hesitant to criticize a family owned small or local business but after my experience I can't imagine how they've stayed in business this long and wouldn't recommend them to anyone, ever.

Ted has been my tax preparer for 5 years. He's quick, reliable, and very affordable! I highly…read morerecommend!

Ted has been doing my taxes for several years and he has always been very good about getting my…read moretaxes done in a timely manner and accurately. I would highly recommend him. Nancy H.

Excellent customer service and intellectual conversation. Deep knowledge of tax preparation…read moreexplaining each step of process of the tax return.

I love this place!!!! It's quiet and the people there are very professional! Wouldn't go anywhere…read moreelse to get my taxes done!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Granite…read moreCity, Illinois, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Niedringhaus Ave office to connect with a tax professional.

H&R Block if you don't do your taxes yourself, you may want to give them a shot. They do offer…read moresome great customer service. From what I understand they are cheaper than all the other mega tax places and IMHO safer than some mom and pops. Just like with anything you have to find a tax preparer you love and trust!

This experience has been nothing but a head ache! The "tax professionals " and I use that term very…read moreloosely messed up my income taxes and put the wrong address and now I haven't gotten my income tax return and it's been since April 24 th was my date the irs exceptEd my taxes! it's a bunch of crap I went back down there and Beverly Laten was trying to argue with me telling me they were still processing! well of course they will be processing until I prove my identity now that you people can't do your job right and I still dont have my money! They haven't fixed the problem and have left in my shoulders to fix and have t returned my money for their huge mistake that's a giant head ache to me because my refund Was suppose to be a down payment on a house that I have now lost. This is rediculous and is costing me more money because now Im gonna have to find another business to fix my tax issues! don't go here they will only cause you issues!