Katrina and the supervisor were so friendly and knowledgeable. I had a great experience. Thanks…read moreDavid

From the owner: When you give Liberty Tax the honor of preparing your taxes, you're choosing to work with dedicated…read moretax professionals who'll help get you every deduction you're entitled to.

All Good Tax Pro for my 2024 tax return, and unfortunately my experience was quite disappointing…read more What was promised / my expectations:I was told I would receive thorough guidance, timely submission of my return, clear communication, and a finalized set of calculations for my refund, they never filed my State, both Kansas and Missouri. What actually happened:* My preparer missed several items for example: They never filed either of my state taxes.* Despite agreeing to finish by February, the paperwork was delayed, and I had to follow up repeatedly.* Communication was unclear: I received vague answers to my questions, and at one point was told "it's done" when it clearly wasn't .* Because of the delay/errors, I faced extra stress (and possibly extra cost) when dealing with the [IRS/State tax agency]. Why this matters:When you use a professional tax preparer, you expect accuracy, timeliness, and trust. My experience failed onall three. I ended up spending more of my own time (and worry) trying to correct or clarify things that I had hoped would be handled properly. What should change / what I suggest:* Better double‑checking of forms and calculations before the client signs off.* More transparent communication: if there is a delay or a problem, it should be communicated proactively.* A clear checklist shared with the client so both sides know exactly what documents are needed, what has been done, and what is still pending. Only charging what we agreed on, and not changing the amount for filling, that never happened.

I've never had such a simple tax filing experience. I'll be sticking with All Good Tax Pro!read more

Came across this Tax service while searching for a Tax Preparation company in MO. The biggest thing…read morethat stood out to me while researching Norma's Tax Service is that it doesn't matter where you look for reviews for the company is that they don't have any mediocre reviews - let alone any negative reviews - and this is over years. It is an entire team here, which is better than some companies that are one person or a 'married team,' since they can lean on each other for advice or information. It is definitely helpful that they are with the times and have a 'dropbox' to upload documents that some older tax services who refuse to update don't offer. First time hiring this company, yet they were able to find deductions that I overlooked when I did my taxes last year via Turbotax, and deductions that another company overlooked two years prior, and they were willing to amend them. My taxes aren't cut and dry, especially being overseas. But, while MO is my 'home of record' - I will 100% be using Norma's Tax Service - since the price they charge is barely anything compared to the amount you'll possibly leave on the table.

I have used Norma's Tax Service for many years, lately after the transition of Norma and her…read morehusband leaving the business just isn't for me. This past years taxes is the last year i will be using them. They filed an extension which I was UNWARE of and just randomly made a stop in the business to find out there had been an exstension, no phone call no emails to notify me I needed to give more documentation. Then my taxes were filed wrong WITHOUT me reviewing them!! Never have I EVER had so much issue this year as any other year. On top of all that I paid more this past year than I ever had paid. I will not be returning.

Great work, excellent listeners, just golden. Until Covid I met with Sara in person, but now for…read moresafety online and on the phone.

Sandi has prepared my husband and Is very elaborate taxes since 2015. I owned a daycare and my…read morehusband owned a basketball team. We both did side gigs as well. She goes to seminars and keeps up with the most up to date tax laws. She is very knowledgeable and always answers any questions I have about my business or personal taxes. I am extremely happy with the service she continues to provide year after year which I why I will continue recommending her.

From the owner: With over 25 years experience Sandi Smothers, as an Enrolled Agent, has unlimited rights to fight…read morethe IRS for you. Minimize your tax bill legally and be in charge of both your personal and professional finances. We are also open on the weekends by appointment only. Please call to come see us on Saturday and Sunday.