Omg. Sha Sha Chen is just amazing!! She worked so Hard on our 2024 taxes !!And now I need her to do our 2025. She's so patient and caring and very knowledgeable I know it's pricey but worth every penny read more

Sha Sha is awesome. Spends time With you and explains the process and laws for better understanding. She provided a recommendation last year that actually worked to help us not have to pay a huge amount. In fact we received a refund. read more

I was very pleased with the customer service and help fullness with an extremely difficult return. my employer put the wrong Social Security number and it was a huge hassle to deal with, but I had an extremely helpful accountant named Linda power and I'm very grateful for her. read more

I've had nothing but problems with this location including having to double check filing information. After finding that some items were missed I was told by Sha Sha that "it was ok, I paid for peace of mind." Turns out what I caught was worth another $500 in my refund. read more

Really weird encounter. I am not confident my taxes were even done right. Management is also incompetent. Go somewhere else

No idea what the person's name is, I made an appt for 12 today and got a message saying it was at 2. I called to confirm and this woman tells me with nasty attitude "I already had a 12 o clock, I can't take 2 people at the same time". You don't say, Sherlock. I asked if they don't honor what is booked online and started answering with her nasty attitude so I stopped her and told her there was no need for attitude, that I was simply asking a question and she answered saying she didn't know, that she was the only one, and that when she left on Thursday she already had a 12 o clock. You're a tax preparer, not working on a cure for a deadly disease, no need for attitude. Taking my business elsewhere. read more

I've been using this company for several years and I will never go back. Over charged for for services. They even double charged my account, and would not refund me. They don't get back to you on a timely manner. I was enraged with the whole process this year. Just awful. I have nothing kind to say. Never again! read more

The worst experience ever I've been getting my text with H&R Block for over 6 years The last three years I've had problems but because of the pandemic I never get any calls back this year I got a letter from the franchise tax board saying that it was a mistake by my accountant and H&R Block her name is Bridget she is the worst after 10 emails I send her the information she returned my call after nine emails and told me she would be calling me on Monday never heard from her I finally had to have a professional accountant that I had to pay and fixed it I will never go back there or do I ever recommend H&R Block as soon as April is done that you can't get anybody to talk to they don't call you back they're close so please I tell everyone do not go there and get your tax because you could never get anything fixed it's a horrible place the worst taxe account ever done read more

Brigitte Geissel 30 min. late. She left our appt to talk to co-workers & other potential clients several times. I emailed her but she never responded. She left out several tax breaks. Her appt. cost $500 read more

Christina Chau made my tax preparation this year quick and easy! She was a pleasure to meet and very kind. I will highly recommend her to friends and family :) read more

My experience at the H&R Block on Arneill was absolutely wonderful- each employee at this location was attentive, helpful, kind and interactive. It was a refreshing experience. I did not feel like my tax preparer was rushing anything and it truly felt like she cared about me and my experience. Huge kudos to Camarillo H&R and Sharon's Schnell she is an absolute dream. :) read more

I have been with H&R Block about 3 years now and this year I filed in the same office with Marylin Corbin. When entering the option to get my refund by direct deposit we entered the account and routing number correctly. I have an e-file receipt with the account and routing numbers. On April 12 I get an email from H&R Block stating that my refund was sent to my bank. The next day I got another email saying my check was going to be mailed within 7 days. After calling the bank, they stated the deposit was never received. I do not understand how they could possibly enter the numbers incorrectly after calling and finding out the account number was correct but the routing number was incorrect. It does not make sense to me since I sat there telling the Marilyn the exact numbers of my account. I called H&R Block just to be told there is nothing they could do since the check has already been mailed. After waiting 10 business days for the check it never came. I called H&R Block again confirming about three times my address and asked where is the check. They stated it usually arrives between 7-13 days. I got the email about the check on the 12th of April and I still have not received anything up to this day. I went into the office in Camarillo just to sit there for about 2 hours waiting for their servers to work, I did not want to leave until the issue was going to be resolved. After waiting so long calling the headquarters I was told I had to fill a check replacement form and wait 90 DAYS UNTIL I CAN RECEIVE MY CHECK! I called the accounting office to see if the check had been cashed or not and they refused to give me this information. I asked if the letter had a tracking number and they said there was no way it could be traced. They insist on waiting until July to receive my full tax refund after I paid almost 300$ for this tax service. I refuse to file with H&R Block for next year. There should be at least a tracking number or some way to be able to ensure your customers receive their tax refunds. This is ridiculous. read more

This was my second year going into Camarillo H&R Block. I requested Linda there again. She is just wonderful. She was extremely patient with me since this experience is fairly new for me. She definitely went out of her way to help me navigate through the process. She took her time and made me feel comfortable and in good hands :) Linda is highly recommended! read more

The place was very clean. However, I arrived a few minutes early and was told it would be a few minutes while my tax agent finished up with her previous client. It was almost 50 minutes before she took me back. It didn't seem very well organized and although my agent was very nice she was a bit confused on the math of the refund, especially when I asked a few questions about the breakdown etc. and I'm single, unmarried don't own a home, not a complicated return case. Will not be returning to this location. If anything call before you go and ask about a potential wait. A waste of half my Sunday afternoon. read more

Anne was absolutely wonderful! She went above and beyond to help me out without any hesitation. I came in expecting the absolute worst. I needed two years worth of taxes done and was very nervous about how that might pan out for me financially. But I left with absolute peace of mind. Not only that but the lady at the front desk was just as niece and friendly as Anne herself was. I am thankful for what a painless and almost entertaining process that was! I will be coming back for sure. read more

Marilyn did our taxes this year, and I am incredibly grateful to her. We had spoken to several other tax professionals regarding our concerns before heading in to H and R Block, all of whom couldn't quite get their heads around our very difficult/complicated situation, but Marilyn went above and beyond to understand what we were going through, and to help us handle things the right way. I have gone in to see her several times since the beginning of February, and on each occasion she kindly made time to help us. You can tell she truly enjoys this work, and cares about her clients. She is a lovely person, and she is quite a wizard when it comes to taxes! Thank you Marilyn! read more

Super helpful and accommodating. Prompt and got everything filed quickly. Friendly staff.

Moses is the one to see for taxes. He is very knowledgeable in his field. Filing for taxes can get annoying but he makes it very simple and easy. He is also very patient and friendly. Highly recommend him read more