I am a MESS when it comes to taxes. A complete utter MESS. I file for extensions almost every…read moreyear. I never have the right documents or know what any of the forms are that are needed. I have accepted the fact that I need professional help. It is just not something that I am good at... I would apologizes but the Federal Government is not good at a lot more things than I am. A few years ago I started working with Nardella & Taylor in Lexington. They have been great! More specifically I have worked with one of their key Tax specialist Rebecca. She is PHENOMENAL! While pleasant to work with and extremely knowledgeable she is just what I need. She is like a sub commander when it comes to my dysfunction. I recommend her and the firm to others even if you are not as clueless as I am. They offer a ton of other accounting services which I have not had any exposer to but have been told that they are top notch.

I've worked with Nardella & Taylor for a few years. My taxes were very complex at the time…read more Nardella & Taylor had someone in the office who had the needed specialization. Nardella & Taylor have always been timely and operated with the greatest integrity.

2022 - Assured us multiple times that our tax returns had been filed and the correct payments sent…read more Months later we get a penalty from the IRS and then A&C admitted they forgot to make the payment to the IRS. 2023 - We told them we couldn't get our files to them until end of March and then asked if they would be able to do our taxes anyway (their deadline is March 15th for all files). They responded that yes they would be able to do our taxes and get us the amount owed/refund, but it would be close to the deadline for which we said OK. Then today, 16 days later, which is 2 days before taxes are due, they send us an email saying, "oh sorry, we can't help you - you're on your own." They should have been honest on March 29th and said "sorry we can't do it". Then we could have found other help. Instead they promised to help and abdicated 2 days before the tax deadline. Shoddy work, poor communication and complete lack of accountability. Use at your own risk.

Abbott and Company turned the stress of tax season into a pleasure! I am the quintessential "hot…read moremess" when it comes to organizing the taxes for my family and business. And someway, somehow, all is right at the end of the year with Mellinda and her staff's help. And, each year, she offers more advice that helps to grow my business and bottom line. I'd be lost without them. Thank you Abbott and Company!

I've used Richard Hassey CPA for tax services, book keeping, and my personal taxes. They do a great…read morejob with tax preparation and strategy, detailed monthly book keeping, and personal returns. They're significantly more affordable and more responsive than my previous firm. Highly recommend!

From the owner: We perform tax returns (individual/partnership/corporate/trust/estate/gift) as well as prepare…read morefinancial statements for a wide range of clientele.

Very good customer service every time I visit them! Some…read morepeople need the red carpet wherever they go,this is a friendly neighborhood credit union.

It's been a nightmare trying to get through to this bank. I have been trying to send money from my…read moreHELOC at Hanscom to an external bank for 3 days. This is a copy of the feedback that I submitted to them: For the past two days I have been trying, unsuccessfully, to reach someone--anyone--who can help me. I have sent emails, secure messages, used live chat, and spent countless minutes on the phone. The complete lack of customer support is unacceptable. The latest example perfectly illustrates how broken your support system is. I called, waited on hold, entered the callback queue, received the callback, was put on hold again and again entered the queue. The next callback was successful, I started to explained my issue, the call was dropped and was placed on hold again, put back into the callback queue. After 3 attempts and 45 minutees, I got through. Amanda was able to help me. Until we concluded our call and I logged back in only to find the issue was not resolved. Now I'm forced to start the entire process over again. Three days ago I sent an email asking for a simple clarification regarding my account. I have yet to receive even the courtesy of a response. At this moment I have been on hold for more than 20 minutes while simultaneously sitting in your callback queue because I have absolutely no confidence that either method will actually result in help. What makes this even more infuriating is that this isn't a minor inconvenience. Two days ago I needed to transfer money from my HELOC to an external bank account. Despite successfully linking the accounts through Plaid, your system simply will not perform the transfer, and there is apparently no way to get anyone at your company to resolve the problem. This level of customer service is beyond disappointing--it is a complete failure. Customers should not have to devote days of their lives chasing someone for assistance with a basic banking function. Every support channel you advertise has failed me. My patience has been exhausted. If this issue is not resolved immediately, I will have no choice but to reconsider doing business with an institution that appears incapable of providing even the most fundamental level of customer support. Find another Credit Union

Nakata Consulting is an essential piece of my business life!!…read more But for the rest of this review let's just be on a first name basis and talk about Joe. I would have probably given up the whole self employed business long ago if not for Joe. I found Joe through some other colleagues in the Boston photography network years ago. I'll admit I was more than clueless about how to keep my bookkeeping organized and he took me under his wing, took the chaos and made sense of it all. Now I do most of the bookkeeping on my own and he gives it a look once a month to make sure I'm on track. In a "teach a man to fish...." sort of a way. Monthly, quarterly and annual taxes are a breeze now and I can confidently make business purchases and know the overall health of the business. If you're a small business (he has a keen knowledge of the photography business - take a look at his client list!! http://www.nakataconsulting.org/links.php ), but also for restaurants, etc... He'll do your sales taxes, bookkeeping, consulting and all at reasonable rates. I've referred him to friends (non-business owners) as well and he'll definitely take care of you. So walk right past H&R Block and call Joe!

Joe is not only a wonderful and kind person but is amazing at what he does! Whether you need…read moresomeone just for tax time or a year round consultant, he can do it all. He is quick, efficient, and has tremendous communication. A must hire!