Really disappointed. Bekki came recommended. But our experiene was absolutely disappointing…read more Nothing, but multiple delays and lack of communication from this office. Everything is done through a portal. Was told the documentation requested wasn't received through the portal. Provided it multiple times, believed things were being worked on over the course of a year+ then to follow up again only to have them dispute receiving anything through the portal once again and now they aren't taking new clients leaving us to have to start all over after the course of two years. Ridiculous way to conduct business! Office is hard to reach, only ever being able to leave a voice mail or communication via the portal. Horrible experience, I absolutely do not recommend this office.

Shocked at the $525 tax prep cost. Pretty basic filing. We are retired and don't have much I the…read moreway of taxes. They had to file a California State Tax return. Easy! I should just do them myself. It's pretty basic. Used to work for a CPA. Everything is easy with the correct software. Definitely not coming back.

Since this firm was acquired by Archer & Lewis, both the quality of service and transparency around…read morethe billing process have declined significantly. We paid a premium onboarding fee with the understanding that costs would decrease the following year, yet this year's bill came in even higher than the last. The lack of clear communication throughout has been deeply frustrating, and our confidence in the Archer & Lewis / W&N partnership has eroded as a result. I've attempted to contact them multiple times, despite their website and business profiles online saying they are open, their voicemail says they are closed. Infuriating process.

The accountant we worked with turned out to be one of the most incompetent, entitled, unhelpful…read moreperson I have ever encountered in my professional life. She would not answer our questions, address our concerns or acknowledge her mistakes, and tried to gaslight us when we pointed them out. A complaint sent to her supervisor was acknowledged as received, but never addressed in any way. In the end, we were left on our own to file our taxes. Do yourself a favor, look elsewhere and keep your sanity.

Completed my taxes in a timely manner. Very professional. Has an ongoing service to monitor for…read moreauditing for free of charge. Contact watts family tax for details on this service.

Hands down the most professional tax experience we've ever had! I can't recommend Jon enough. He…read morewas incredibly knowledgeable about our complex tax situation and consistently quick to respond. From our very first interaction through the entire tax season, Jon was thorough, patient, and made sure my husband and I fully understood every step of the process. Tax season can be stressful, but Jon put us at ease and took the time to answer all our questions. We truly felt supported and informed every step of the way. THANK YOU so much Jon!

Amazing after six years and three different states I still go back to him. He's the best tax…read moreaccountant I have ever had the privilege of working with.

He's an excellent and professional tax preparer; extremely knowledgeable and up to date in all…read moreTax changes which is to the clients advantage. Highly recommended!

Mari and her team have been helping our family for years. They are amazing! Anytime we need…read moresomething they are on top of it. I would recommend them.

I've been with them for years and couldn't be happier with my coverage and their customer service!…read moreI get prompt responses and they are always willing to help!

they messed up and the lady manager was nasty. she not only was not listening to me but smiling in…read morea nasty way. I have cashed over four hundred checks at moneytree. i will never again after dealing with this store.

Workers are not friendly. Rude and humiliating customers the worker seems to not care at work just…read moreslacking off. Just try every ways to give you a hard time, push you away so they don't have to do the work. Or deal with your situation. I been sending money to my relatives many time in Everett location i never have a problem or have to answer a bunch of unnecessary questions at this location in Marysville. since i had an account & they can see my history on my profile. But the worker give keep giving me a hard time.

Tamara is exceptionally knowledgeable and doggedly persistent. Both skills make her very adept in…read moredealing with the insurance company and the State of Washington Licensing Department. I recommend her highly and thank her for her excellent service!!!

Tami finds the best fit for your insurance needs. You can trust her to work for you, not the…read moreinsurance companies. I have been with Tami for years.

I can not say enough good things about David Rumsey. If lawyers and dentists could be like David…read moreRumsey, the world would be a much better place. Soap aside, David is super knowledgeable, honest, approachable, kind, and one of the most polite professionals i have ever dealt with.

They answer the phone and answer questions pronto. We have…read morebeen with them for years and will probably do so.