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H&M

1.7 (28 reviews)
Open • 10:00 am - 9:30 pm

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Photo of M S.
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1 year ago

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4 years ago

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8 years ago

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9 years ago

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9 years ago

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7 years ago

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9 years ago

Stuff is very unprofessional and rude! Definitely will be choosing different locations for shopping. Do not go here

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9 years ago

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9 years ago

They go so slow at the register. I have been waiting in line for 10 minutes. I got a bad vibe from the cashier. I felt not welcomed at all.

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Photo of Lea S.
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10 years ago

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Chocolate

Chocolate

1.7(12 reviews)
0.1 mi
•$

Staff is not helpful at all. Signs say see someone for help. We are the only customers in the…read moreplace and two staff members are just hanging around at the cashier station gossiping with each other. I don't expect to be greeted when entering but after 20 minutes of looking you would think one would come help. They have no interest in helping or customer service skills. Bought elsewhere.

Dear Management - I hope you read this review and take it seriously. Your policies need to change…read moreor you will be out of business soon. Potential Customers - Read this review before considering purchases from this store. You won't believe how poorly we were treated. Consider, with your hard earned dollars, insisting on good customer service and shop elsewhere. Let me first say, that I'm a mother of two teenage daughters and when we discovered Chocolate we were thrilled. My daughters' school has 4 formal to semi-formal dances per year. By the time both daughters would graduate from high school that would be 32 dresses, plus accessories, plus alternations. I think by any standard I would be a good customer! This weekend our intention was to purchase a prom dress. We made several sections - yes, probably 7 to 8 dresses, but it's prom! You have to try things on to know what you will want. All the dresses we selected were between $150 - $200. Again, good customer, right? When we made our way to the dressing room, we were informed that a 'new policy' prevented trying on more than 3 dresses per day! And that if we wanted to try on more than that an appointment would be needed. What?!!?? I asked the lady if she remembered me and that we have bought many dresses here. Yes, she replied. We tried 3 dresses on and left the store with potential selections sitting untried on the rack. Further to this LUNACY, was that the store was empty. Every dressing room was OPEN. Not a single person trying on dresses. I won't be back - ever!!! As a business person, I can't understand policies that prevent customers from purchasing your products. Management - I say to you directly... what are you thinking? Why would you ever turn away a paying customer? A customer that already has a known track record of making purchases in your store. If you need to deal with people camping out and trying on dress after dress and not purchasing, do that. esta política es una locura!

H&M - childcloth - Updated May 2026

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