Huge gym located in the Westfield Mall. They are on the top floor kind of tucked into the corner. Mens locker room has a sauna and showers and plenty of lockers as well. Theres also a recovery area and a cycling studio. The weights and boxing area are upstairs. Great set up with plenty of machines that cover every body part as well the squat racks and dumbbells. Cardio machines as well. The gym is nicely set up. read more

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I am very sorry GymBox, London but this review may not be as positive as I would have liked. I wanted to give the company a chance to rectify the situation offline, so that I did not have to share this publicly. I have been a loyal customer of Gym Box, Westfield for some years, as I like how it is a bit more upmarket than other gyms and I am happy to pay the higher Membership.  I have found the gym to be friendly by both staff and members, motivational atmosphere, great equipment and shower/ sauna facilities. I have never had a bad experience I have been paying £20 monthly for locker hire for 1 year, which may I add is the cost of a Pure Gym Membership. In this locker, I had £600 worth of items inside - brand new Adidas clothing with tags, trainers, toiletries, underwear, , weightlifting belt, weightlifting gloves, Cobra grips, supplements, etc some of which were items that I had just bought from Westfield. One day I went to the gym as normal and when I got to my locker, my padlock was cut open and all contents inside were missing. It turns out that the staff mistakenly cut open my locker. I was never notified about this until I found this myself. When I contacted the staff, I was told that it was an admin error, which meant they didn't add my locker to the list of permanent lockers. When I asked where my belongings were, they confirmed that they had given the items to charity. I'm not sure if this is entirely accurate, as there were a lot of sporting apparel inside my locker, but I can only go on what I am told by the staff members... I have asked to be compensated (in either a cash swap or additional free 12 months Membership) for my belongings, which totalled over £600 but they have refused and offered me three months membership. I find this utterly cheeky and does not reflect the value of the stolen items, whatsoever. This is less than half the value of my missing belongings. I am really upset that I am being treated like this and I do not feel like a valued member, considering I have been a loyal customer for some years. I have been completely understanding that a mistake was made, and I am only asking for them to rectify their own mistake. This back and forth has been ongoing since August, and it is now November with nothing more offered as compensation than a few months free membership which costs them nothing as it has no outlay or impact on overheads. I would love to have this resolved to my satisfaction as soon as possible as it has been ongoing for 3 months. I want to be able to train at the gym I love with no animosity and knowing that I am a valued member by the company. read more

Disorganised, rude and money grabbing head office that refuse to back down even when they are wrong - read other reviews !! This has got to be one of the most disorganized and badly run organizations I have ever come in to contact with. The gym at Westfield is reasonable but the head office is appalling. I cancelled my memebership for personal reasons and that is when the nightmare started. I used the online system as instructed and cancelled the dd 2 months later- then started being hounded by multiple people some of whom told me this happens all the time with the online system not working properly. 50 e mails later with different people at head office some of whom are incredibly rude and I still have to pay over a month which I did not want or ask for. They refuse to deal with the complaint and have no procedure in place. Please read the reviews on other sites this company are absolutely awful when things go wrong. read more

The Gym delivers overall awesome-ness. I generally stay away from Personal training and get the next best thing. Their classes. Kangoo - Sort of like Ski boots on top of elliptical springs. Surprisingly good cardio. Jason is awesome for this class. Make sure you get the right size boots and wear longer than ankle socks or else you can hurt yourself! Zumba - fun dance class easy on the joints and not hard to follow. Stilletto - Great dance class and yes, bring your sexy, sexy stilettos, dancing like a Pussy Cat Doll is hard work and you'll feel it for days later in your legs, thighs and bum, especially if Natalie is your instructor! Yoga/PIlates - Decent instruction but wished their mats were cleaner. There are plenty of mats with shoe prints still on the mat. Gross. I've actually come in early to clean mine off and wait for it to dry. I'm bringing my own next time. Kettlebells - one of the Personal Trainers was Olympic qualified or actually did the event. It's amazing stuff Boxing - a proper ring. They give you gloves but it's iffy in the wrist so bring your own if you like. I think it's the fear of getting hit that makes you sweat more. Spinning - Rooms is a bit small but they have 2 or 3 a day and it's not always full! Garuda - Martial Arts type. The Krav Maga replacement. Sad to see KM go and I haven't done it but i trust the gym to deliver good classes. Pole dancing class - Do not wear Body lotion on the day of the class. Wear your shortest shorts. Those 2 alone will help you cling to the pole better. Sign up early. Classes fill up and Flo is awesome. She's truly elegant and Cirque du Soleil-esque. Warrior - Having a bad day? Choreographed Hitting and kicking at a standing sandbag and envision the target of your angst. Hi-eee-ya! There are lots more and Gymbox is funny, they make up odd classes now and then. Hello Rave (party class?) and Hellcats (cheerleading class). So you never know what you'll see on the schedule next. Always fun, I've never been bored working out here. read more

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I can not stress strongly enough how bad this gym is; it is way too small for the number of people it has signed up. I went at 7am and there is not a single piece of free equipment at this time, all the classes are full, people are literally stepping over each other and become aggressive when they want a machine. Basically unusable and a complete waste of money. I flagged this less then 24 hours after joining (I was assured that it was quiet in mornings by the sales person) and was completely refused any sort of refund or compensation. I could not possibly recommend this place less. (This is for the Old Street branch) read more

This is a pretty cool gym hidden on the top floor of Westfield. You get free two hour parking at Westfield as a member and the facilities are excellent. There's a boxing ring, lots of free weights, plenty of machines and three rooms for those wishing to part take in one of many different classes on offer. Despite the lack of a pool and squash court though that's a bit harsh as the space surely doesn't allow for it gymbox still gets a five star based on the convenience, facilities and excellent staff. It's an excellent gym with fantastic friendly trainers like mine (JoJo Thompson) who's knowledge, attitude and fabulous vibe has really given me the edge I need to get into the shape I always wanted. So if you're looking for a well equip gym with trainers that can take your workout to the next level make sure you drop by and get a session booked in with JoJo Thompson at Gymbox Westfield. read more

I can't vouch for the equipment in general but I have taken the pole classes and some yoga classes. The gym is new enough that the equipment is clean and in a good state. The instructors are friendly and the pole teachers are amazing, considering the classes are part of the membership I didn't expect a lot but i'm more than happy with the instruction I've received so far. It's just a shame that their Wednesday class is so late. Living in east London it's just not practical to start at 8.30pm. If you're a little more advanced than the beginners in the lesson, the instructors are happy to set you other moves to learn or simply let you 'play' on the pole and practice what you need. The only downside I can mention is that when a pole recently became faulty it took a few weeks to repair and with 10 students to a class, two poles aren't really practical. I'll be upgrading my membership to the linked membership and if the pole classes in their east london locations are as good as Westfield, I'll be very happy to split myself between the two locations. read more

Shephards Bush: Shittest but most expensive gym I've ever been scammed at. Classes always full so you go in the waiting list, then a space opens 15 mins before a class starts, and when you can't make that, they give you a strike. After merely two strikes, you're banned from booking for a week! Such a unproductive system. Not to mention the music they play is so loud. Sorry not everyone that goes to the gym treats it like going to the club, some of us want to preserve our hearing thanks... read more

Gymbox I was in London for business for a week (staying on Shepherds Bush) and needed a good gym with focus on excellent selections of free weights and machines. Paid $30 (GBP20) for a day pass. About the usual for any London gym. I arrived at 3pm on a weekday. Pros: Nice vibe. Overall very friendly staff and patrons. Nice mixture of equipment focusing on weights, boxing, MMA, cross training. They have a boxing ring and a selection of bags. Great location in the Westfield Shopping Center. Free gym towel on entry. Cons: Not enough equipment. Mostly there's only one of each item. Should be called "SweatBox" because the AC is ineffective and it's hot and stuffy. Men's toilets were disgustingly dirty. Personal hygiene of people using the gym is pretty gross (not the gyms fault, per se). Conclusion: This place has so much potential to be a great gym, but it needs to decide who it's catering to. It gives a hardcore vibe, and yet doesn't provide enough equipment for those clients and space is wasted with lots of unused cardio equipment. It's way too small and there is simply not enough equipment and not enough weights for the limited equipment. So even if you manage to find the flat bench free, or one of the dumb bell benches available, you'll spend more time searching for weights than actually working out. This isn't helped by the fact that NO ONE seems to EVER re rack their weights! There were no more than 10 people in the weights area when I arrived and I still needed to wait for a bench and to search for weights. When I left there was about 25 people in there and it was annoying to say the least. I basically left because I could get onto equipment to complete my workout. I hit some dips and chin ups (had to share the bar as well) and just left. Also, do not come here if you're very particular about hygiene, smells, sweat drenched equipment, dirty toilets and gym chalk everywhere. Now, I'm not averse to a few of these issues. I understand that a gym is a place to use gym chalk and sweat, but OMG, all of these together made for a very disturbing couple of hours. I felt like I was in a Russian sweat box from 1975! I also understand that some of this obviously isn't the fault of the gym and isn't particular to this gym. It's tough when people decide to wear the same smelly gym clothes day after day and pee everywhere except into the toilet. I won't be back too quickly. There are too many options in London town. In this particular area alone there are several very good options. I cannot say for sure if they're better... but one would hope so. read more

Since moving my home gym to Shepherds Bush, my experience with Gymbox has been appalling. I was initially a member of Covent Garden, and my experience there was great. Helpful staff, great facilities, and clean. Weights were even re-racked! This is the complete opposite of my experience at SB. - For TWO MONTHS my access card didn't work. I had to be let in manually by the front desk staff. - I spend more time hunting for matching weights than I do using them. My friend and I get so agitated with other people leaving their weights all over the place, that we end up tidying the place up as we go. Covent Garden never had this problem... issue with management? - This past weekend I wasn't allowed in as I was told that I owed the gym £6, and that my membership was frozen. I hadn't been for 3 weeks (I joined another gym, my experience was that poor), and in my absence they had decided to cancel my direct debit too. Strange, as it was still active on my mobile banking app. Initially when I joined my membership included towels (£6), yet they decided to remove this, and then charge me? I had to re-sign my DD, and pay the £6. I was told that if I didn't pay, Gymbox would have gone to the creditors. It's worth pointing out that I hadn't received notification of this, so that would've been fun. - Frequently broken equipment and facilities. For example, the gents changing room has 1 hand dryer, and it was broken for several weeks. read more

Complete waste of money!!! I've been a member for two weeks now and I already planning to cancel my membership. Completely worthless and rude customer service. They keep cancelling their "famous" classes with just an hour notice (by simply leaving a message on my answering machine), and NEVER have a replacement. This is completely ridiculous for a Gym where you pay an ENORMOUS membership each month. Stay away !!! read more

I want to like this gym. Not because it's the best in London, not because it's the most well equipped (though it actually is pretty well equipped, despite the small workout area). Sure there's easygym, which is for the more casual people, but frankly, I'm kind of glad there's a gym in West London that serves a more dedicated fitness group. There's Virgin Active and Equinox, both of which are far more expensive and definitely not as convenient to get to, at least if you take the Tube. I found a Pure Gym nearby though that offered more and better equipment for less money, and the only benefit this gym would have is that it's conveniently located next to a Tube station. And the people there are pretty chill. But I still cannot believe the weekend hours on this gym are from 8am to 8pm. On weekdays, it's a more reasonable 6am - 11pm. Still, considering you're paying £85 per month (unless you have a contract for multiple months), I expect better availability. Maybe it doesn't get enough traffic to justify paying people into the night for better hours, but I just keep thinking, those people that would pay would gladly pay for more hours (since there aren't really good options in the area for miles). And those that don't care can pay reduced fees. I don't know whether that's workable, but it would definitely only add customer goodwill and help convert people over to their membership. The gym environment does look pretty cool, so props to them for decorating it with lights, having a boxing area (which if I used it might be worth the membership fee), and catering to people who actually want to workout, rather than simply appear to be lifting weights. read more

Gymbox - Difficult to locate is probably the worst aspect about this location. It's on the third floor in the village. - Gyms Near Me - London, XGL

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Only sign up as a girl! Been a member now for almost 8 months. Gym is ok-ish, but nothing special. Clearly trying to make it more interesting as many machines are now aged and less in fashion. Basically there is a weights area that's always beyond capacity and people fight for getting a space. Then there's a cardio area where about 30% is used. makes no sense to me My observation is that boy/girl ration is about 90/10. No one told me about this when I signed up. but it's pretty consistent every time I'm there. So you just need to be aware of this. Girls - plenty of cardio free at all times; guys - plenty of other guys to work out with. just FYI read more

This is where they keep the pretty people! I love this gym mainly for the classes, gone are the usually drab Les mills classes and in come the funky ideas- workout on a trampette waving glowstick- YES PLEASE! If you want to have fun whilst you workout come to this gym. they have strength classes on the frame, Channel your inner warrior with the "Caveman" class. Get out the pom poms with "cheerleading", learn the moves of the playboy bunny in "bunny bootcamp. Classes do tend to be more populated by the ladies but I think this gym really tries to create classes for guys too, its just up to the guys to attend. They always try for new creative classes and the instructors are all enthusiastic and seemingly having a great time! Once in a while they also have a party for members which are a great idea to get to know the people you see in classes. The equipment is up to date and i rarely see things broken. Some of the workout areas on the floor can be a little small at busy times but that is to be expected. Price wise you are paying for more than the average chain gym. There are no shortage of personal trainers here if thats what you are looking for but they don't always have someone around to help you out on machines if you need, something which could be improved upon. The only thing this gym needs to make it a 5 star is a pool but you can't have everything i guess! read more

If you want to sign up for this gym then I recommend you choose the "month by month" option instead of signing up for one year! The gym looked promising, its new and fresh. The changing rooms are appealing and the gym is very cool. But it was only a few hours after signing up to the gym that I got a phone call from a PT that wanted me to take my free PT session with him. I was looking for a PT but I was not prepared for the hard-sell of personal trainers there and it has left me with a bad taste in my mouth. I think that the PT's there pay some kind of rent to the gym, so Gymbox probably take in as many PT's as possible. But there are way too many PT's and it leaves a kind of ugly/ desperate atmosphere. It feels like a PT would do almost anything to get you as a client, including sleazy attempts of hitting on you.... It is not a nice place to be and I am looking for a new gym already again (after 2 weeks there). read more

I only go there because i live 3 mins walk away ,not enough classes, not enough yoga classes, they are always fully booked. There is a huge gap in the afternoon, They replaced the machines and for some reason took off the assisted pull up machine ?! Why ?It is the best overall workout for the latissimus dorsi you have, and it works for proprioception . I have had my scapula yanked out and i need that machine. I cannot use a regular pull up bar because i need to rehab my traps, lats, supraspinatus ,subscapularis and the 3 heads of deltoid and biceps. They need classes all day as they are fully booked . for some reason their machine will not accept my card for the automated payment system ,so every month i have to pay via debit ..over and over again ...very frustrating, they gave me the run around for 4 months then i just gave up... I find the personal very fake and non inclusive ...that beautiful plastered smile that really does not mean it...if you think people don't realise...you are wrong.... read more

I have been a member for 7 months but i don'y think i'll be around for much longer. Staff and facilities great but music levels are being set so loud that even with heaphones on you can't hear the TV channels while you exercise. I have ended up walking out on at least 5 occasions in the last few weeks due to night club decibel levels. Surely if the management want to appeal to an older group than 30 they should think again about allowing staff members to set music levels. read more

Gymbox is all hype! Unless you're interested in Boxercise classes, keep away! Basically this gym caters for the office warrior who wants to put on a boxing glove, They encourage each other by SCREAMING at the top of their voices so if you're simply using a treadmill or lifting weights,make sure you bring sound limiting ear phones or ear plugs! Other times the weights are simply left where they lie. Interestingly the choice of personal trainers are also slowly declining since it opened. I had one that recently left who told me he was getting the clients. Why do I stay? I go first thing in the morning when the crowds are least with a good pair of ear phones. I have to say that the changing rooms are very clean which is refreshing (excuse the pun). read more

OMG!!! This is without a shed of doubt the best Gym I have ever joined. Everything from the music to the instructors is awesome. I tried out Bikes & beats and fell in love with this Gym! 2 instructors in particular are unbelievably enthusiastic and push you to the limit. Firas Iskandarani has got to be the only instructor that has me smiling when I would usually give up and go home all I can hear him say is 1 2 1 2 to the beat of the music which by the way is spot on. Jason Mellars first class with him and I felt like I was on a night out with the girls minus the vodka, high heels I'm hooked! Clean, friendly staff with a great atmosphere . read more

I made the mistake to join this gym out of desire to learn BJJ. Gracie Ju-Jitsu runs classes there with good instructors and a good atmosphere. Unfortunately the Gymbox staff and management at Farringdon couldn't care less about customers. After experiencing very hard selling techniques during sign-up ("you have to sign up today to get my special discount") I asked for my contract start date to be delayed. Rep said he would look into it and change it. Few weeks later, still no answer. When I enquired I was told it had to go through headquarters. I gave up chasing and at renewal time I find out it was never changed. Told manager but she couldn't care, didn't even check with the rep and didn't even seem to understand the issue. I told her I was unhappy and she never replied. Gymbox feels very impersonal, always different people there, no community. You could call it "Supermarket Gym". Don't believe the hype. Better go to a local gym run by people who care, and better priced. read more

This is a scam. They sell memberships to get the joining fee's even though the gym is packed is the classes are permanently fully booked and they pretend to offer classes which they dont and then mark them as fully booked. Trying to find a member of staff with a qualification or brain cell on the sales team would be a miracle. read more

DO NOT JOIN! Literally the worst gym I have ever had the misfortune of being a member of! I rarely do reviews and when I do they have always been positive but I feel the need to warn others about this gym. The gym equipment is acceptable but their staff rudeness and membership practices are disgraceful. So many better gyms in the area! Steer well clear of Gymbox! read more

gym box looks great, and i did enjoy working out there, but now that i have moved out of the area, i realise they practice shady business. read the reviews on Urbanpath - there are a whole lot of people with the same experience as me. try to cancel, they give you the run around, then charge you for the extra time they take. many people had worse experiences than i, im only going to have to pay 2-3 months extra for not using the gym. despite written and verbal requests to cancel. underhanded and criminal. read more