I just came to Rhode Island to purchase some exercise equipment for my new house. I tried to find…read moresome place that sells Precor equipment because I'm told that they're top of the line but I was unsuccessful. I found this professional exercise equipment store online and decided to drop by and see what they have. Apparently, they have many locations all throughout the east coast from New York all the way to Florida. Apparently many celebrities purchase equipment from them as well and their clients also include many hotels, gyms and YMCAs. I was looking for a treadmill and a basic weight machine that would go into my basement. They had several models on the floor to choose from with machines with fans, tvs or just the basic model. The best thing about this company is that they service their own equipment and so will come to your door to replace and fix anything that is out of order. They also test all of their equipment to make sure that they are in good working order and if something fails they are able to order parts quickly. Keep a look out for discounts on the floor models. It's significantly cheaper than getting a new machine so I would go with those! They have light usage and are likely to be just as good as a brand new machine. They sell all sorts of stationary bikes, free weights and other exercise equipment that you may want to include. They do deliver and are flexible working with your schedule. I worked with Dan Norton today and he is not only knowledgeable but nice and great to work with. He answered all our questions and helped us purchase all our equipment explaining everything along the way. Thumbs up to him and I would consider coming back to this place over any other store in the area.

Sam Lazur helped us within 30 SECONDS of entering his area of expertise!…read moreGreat answers! His knowledge sold the piece of equipment we've been searching for. And we are happy to have met him! Thanks Sam, thanks Gym Source for being here! And thanks to a great delivery team, aware of shoewear in a persons home, polite, and did their job quite well! The Lemond Recumbent Bike is greatl! Thanks team work! KEC

Sam in sales is great... super friendly and knowledgable…read more Quick to text and call. Owner is really nice as well, got to meet him briefly... lots of cool equipment at good prices.

Thorough, thoughtful, and reasonable. I've bought from them multiple times, and will keep going…read moreback. Delivery was great too.

Had a 5 star review for them here for the last 2 years after I purchased my $2000 treadmill from…read morethem. I'm currently in the market for a basic weight rack and bench which they were very helpful giving me some options on. During the process I did realize a website named Strengthwarehouseusa.com had the same rack and bench, but at a cheaper price. Obviously, I like to support local AND they advertised a 100% price match guarantee on my quote, their website, and at the physical store location. So I put the items I wanted to buy on the websites cart and sent pics and the link to them so they could match and proceed with my $1500 purchase, but got an email just saying "cant match price". Was very bummed as they were STRONGLY advertising the price match guarantee. I like the business, but I do want to warn other customers that the price match guarantee they offer is a lie. So I am ordering the stuff I wanted from the site at a cheaper price, free shipping and no tax. I have no problem with them not matching prices, JUST DON'T ADVERTISE that! But service is good there. Josh helped me a couple of years ago and Vin helped me most recently. I have the feeling the owner declined to price match, and not Vin directly.

As the COVID-19 lockdown fell into place around me, I was desperate for a treadmill; my gym was…read moreclosed, my 30-year-old home-treadmill had become unsafe, and my health regimen requires regular aerobic exercise. I called Fit Equipment Etc., and George was amazing; he sold me an excellent piece of equipment AND arranged for super-timely delivery. Mike and Nate (the deliver/installers) were great too. I can't say enough nice things about George, this company, and Mike and Nate, or overstate how grateful I am to them.

I bought a Concept2 Rower and Keiser spin bike, arranged for pickup. Chris was prompt answering my…read moreemail questions and provided great customer service. Both pieces of equipment were as promised when I arrived to pick up, and he even allowed me the option of choosing a newly-arrived front end of rower (with fewer hours), which I ended up choosing. He helped us load our small SUV. Will definitely be looking to buy from Big Fitness again when we expand our home gym.

I had a problem with big Fitness but they reached out to me and kindly straightened it out. It took…read morethem a day but they got it done and I appreciate their efforts and recommend them for that reason alone!

I was interested in buying a used recumbent bike for use at home. I found KDA Fitness online and…read moreI'm very happy that I did. I purchased a Cybex recumbent bike at a very reasonable price. For a very nominal fee, it was delivered that day right to my home. Kevin, the owner of this company, was very professional, helpful and also is able to do repairs if that ever became necessary. I've had the bike for less than a month, and I've gone over 300 miles. So, if you're ever in the market for second hand gym equipment, contact KDA Fitness. You won't be sorry.

Great service, can't ask for me…read more The store manager is fantastic- Thanks Mike C

My wife and I own an old Nordic Trac treadmill that was left behind for us when we moved into our…read morehome about five years ago now. The machine is in the basement where we workout each night. Unfortunately the Nordic Trac finally crashed as it must be at least 10+yrs old now and was not running properly. We drove about 20min to the Hanover Washington Street Precision Fitness where I had called ahead just to get a better idea of what type of treadmills they have on site that we could buy. When we arrived we were nearly greeted at the door by two representatives that were expecting us and ready to show us the treadmill that fit our needs best with many options for us to consider. This was a great experience since we were actually speaking to someone who actually cared more about us and making sure this next treadmill is the right one for us and really went over all of the differences between treadmills making our decision process much easier. The price point was right on and they even gave me a bit of a better deal at the store too which basically made the delivery free! We got the delivery of our new treadmill later that week and the delivery/set-up crew was also spot on! They moved our old machine to the side and placed the new one down right where we wanted it. The best part of it all is, that the nice guys checked out my old Nordic Trac treadmill and were even able to fix it for the time being so this now gives me two treadmills and now easier for me and my wife to run together at the same time! They did not charge me any extra for moving old equipment and taking the additional 35min it took for them to go into the old treadmill and fix it! (they would have taken the old treadmill away for free anyways) Precision Fitness really looks to sell the right piece of equipment to the right person fitting your needs and doing so in a very professional way.

I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.

My trainer suggested I order some resistance bands so she could send me some homework between…read moresessions. This was the brand she pointed to, because she said they last pretty well (it's what she uses in her studio). I got them pretty quickly, in about 3 days. They were really cheap, too--about $2.50 each, so I bought a few. So that's all good. They really need to come up with another way to do shipping costs, though. The items I bought cost $10.50 total and the shipping--on items that are measured in ounces, not pounds--was $9.99. The heaviest thing by a long shot was the catalog that they sent; the items I purchased weighed almost nothing and the only reason they would have needed to be in a package as large as what they came in was because of the catalog. I know that shipping is the mailing but also the materials, but... yikes. I went ahead because I was placing my order at midnight and wasn't sure where I'd be able to go get them elsewhere in the next couple days, but next time I'd probably just take the time to visit Fitness Factory and pick stuff up.

I love this company! Customer service is excellent. Picking up at warehouse once products are…read moreordered. Warehouse staff is super accommodating with loading or unloading products. Every product we have purchased from Perform Better has been great. Functional fitness gurus.

Bought several thousand dollars of equipment from Mr. Noel Roby. What was originally delivered was…read moregarbage made in China that produced a terrible off-gasing smell- who knows what they put into the rubber? So I had dumbells from 10- 100 lbs. and fixed barbells from 40- 110 pounds or so. First Mr. Roby tried to get me to wash them with some kind of cleaner. When this didn't work, he assured me it would dry out and stop smelling- waited a month or so, the entire basement smelled of this gas and he finally replaced the dumbbells. He hasn't replaced the fixed barbells and they are the only thing in the entire gym with over $20,000 in exercise equipment that give off this horrible odor. Mr. Roby has become completely unresponsive. I advised him 4 months ago that if these are not replaced I would post complaints on social media. Mr. Roby is charming fellow and gave me good prices- but delivered real garbage. Buyer Beware! This is just my first post of what will be many. I plan to post this on a different social media site every day until I get satisfaction.

Great customer service. I'm a consumer who was given a rowing machine that I couldn't figure out…read morehow to put together. I didn't purchase it from them, nor am I a health club owner. Yet Todd at Fitness Brokers had me bring the machine in, where he fixed it, cleaned it up, installed new batteries and showed my son how to use it properly. Didn't charge me a dime. 5 stars.