Extremely disappointed with the lack of communication and professionalism from Gwinnett Technical College's International Student Department.
My husband has been trying to enroll for over two months and has submitted every document requested. Despite this, the process has been dragged out due to the school's complete failure to communicate. He was told that two days ago someone from the International Student Department needed to call him back to review a few items. That call never happened.
Over the past two days, he has called multiple times, only to be sent straight to voicemail every single time. He left a voicemail and sent an email, neither of which received a response. Today, we tried again and were even told that the call was being transferred to the director of the department, only for that call to also go to voicemail.
This level of unresponsiveness is unacceptable, especially for international students dealing with time-sensitive enrollment requirements. The lack of follow-up, accountability, and basic customer service makes it feel like international students are not a priority at this institution.
No one should have to repeatedly chase a school just to get a response after complying with all requirements. This experience has been frustrating, stressful, and completely unprofessional. I would not recommend this school to any international student based on our experience. read more