Kelly is a phenomenal person and realtor. We have been on both the buying and selling side now with…read moreKelly as our realtor. Our sale that we just wrapped up was amazingly smooth. Her attention-to-detail with listing included: a beautiful laminated bound booklet to hand out at showings and the open house, and cute customized signs throughout the house showed whimsy and highlight positives to potential buyers. From a buyer-perspective, she is savvy about all the inner workings of a house and you can count on her to tell it like it is, negatives along with positives. Update 7/6/21 We have used Kelly yet again, this time as a buyer. We were not the easiest buyers to work with this time, taking almost a year to find an Indy house that fit our criteria and we had some job relocation bumps to navigate, cold feet, false starts, etc. Kelly was patient, continuing to advocate and steer us in the right direction. At times, she seemed to remember our wants and needs as individuals and a family when we would be tempted to forget. We now are proud owners of a beautiful Butler Tarkington home (Kelly is an area aficionado). She is just the best.

Kelly and her team are knowledgable and it's clear how much she cares about her community. She was…read morealso extremely patient with my inability to make a decision about exactly what I wanted. I considered investment properties vs buying a full-time residence and she guided me through the logic behind what would be needed for each. She also spent time outlining our search areas and giving us pointers on what we'd want to do with our current home if we wanted to list. She's awesome to work with. I'd recommend her highly to anyone who appreciates local history and architecture. She has in-depth knowledge of Indy neighborhoods, an understanding of local history and common building practices for older builds. Her expertise was critical in finding a property that worked for our little family. Looking forward to working with her and her team in the future. I'd highly recommend working with Kelly as a listing or buying agent. She's a blast to work with and makes what could be a stressful process easy. We're very happy with our new home and are settling in nicely.

Kim was an amazing help in purchasing my first home. She was attentive, patient, and kind. I…read morehighly recommend her services to anyone looking to buy a home.

We worked with Tracy Harding and she was fantastic throughout the entire homebuying process. She…read morewas always just a text or phone call away, even outside of work hours or when she was sick, she truly made a difficult process almost effortless and seamless! I recommend MJW mortgage as a preferred lender.

You always hear the bad stuff about businesses, well here is some good stuff…read more The Ruoff Mortgage team is the absolute best at what they do!!! I'm so thankful that my realtor recommended them to handle my mortgage needs for purchasing our new home, Chris Cannon, Anna and Angie are at the top of their game. Chris made everything make sense and worked to get us the best rate possible, he is a freaking miracle worker. He handled all my wife's questions with grace, Charm and patience. Backed up with the likes of Anna, who made sure we were kept in the know at all levels of this financial journey and Angie, my hero!! When it came to finding just the right insurance at the best price and no one even came close!!! If you want to right people to handle your loan This is definitely the place and if you don't use Ruoff, all I can say is you'll be missing out on a great experience.

Until I had to drop off our earnest money check for the purchase of our new home, I had no idea…read morethat this office existed in town. None! It was a boring grey day, kind of spritzing light rain outside. When I walked it, every corner of the office that I could see was absolutely buzzing with activity. Phones were ringing, people were walking around talking to each other and on their phones. For a second, I stood there soaking it in, thinking to myself that it felt like a scene from a movie where they were exaggerating all the office sounds for effect. But this was real. Anyway, I asked an employee if this was the right spot to drop off our check and she replied very kindly that it was. She took our check, some detailed information, and that was that. The woman thanked me for stopping in and I left.

My loan was sold FROM stonegate to another company approx 6 years ago .. They started calling me…read morethis week saying my loan is in default... I'm up to date with my actual mortgage company... Pretty bad form

This is the worst financial service I ever worked with. They have kept my mortgage money hostage…read moreduring the renovation of my house, it has been a pain to do anything with them. Their version of secured fund transfer is sending a check via mail to my contractor. After 9m I got a new officer assigned and she said twice she had to look into it and never bothered to call back! Never ever trust them with your mortgage.

I would not recommend this bank. I could give them 0 star I would. They messed up my credit rating…read moresaying I was as late on 1 payment out of 30 year mortgage payments with them. It was their system that messed up and not my local bank. I will never ever do business with them again or recommend them to anyone.

Smooth and easy mortgage experience. It's easy to see that the staff really care about the…read morecustomers. Highly recommend!

As an investor with properties in two states, I have some experience with mortgage brokers. Never…read morein 15 years have I dealt with one as unprofessional as Tucker Mortgage, specifically Michael Holl. Slow, uncommunicative, unmotivated, and ultimately incompetent. After 4 months I've had to bail out and start over again. Learn from my mistake and use anyone else. I emailed the president of the company to relay my experiences with him, and after a week no response from him. So, probably fair to conclude that the customer service issues go all the way to the top.

Courtney Guth and Cathy Sturm were amazing to work with during this process! They were available…read moreto answer all our questions at any time. Their response time was really quick too! Courtney helped us know what we needed to do before we could start the process and stuck with us even after the house was purchased. Cathy took us to go see anything we wanted even if it meant driving an hour away. They were both very professional and respectful!

I'd give this company zero stars, but I have to give it at least one star so you can read about how…read morebad they are. If you are looking for a good mortgage company, then keep looking and run as fast as you can away from this company. They owed a refund check for reimburse us for overpayments made for the last six months. Looks like we'll have hire a lawyer and have the company audited to recoup our funds.

I have been trying to talk to someone about my Forbearance Plan. They transfer me ,and I am put on…read moreHold for 10 minutes or up to ab hour. I need Questions Answered, but am kept on Hold.!!