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    Guyer Travel Network

    3.7 (3 reviews)

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    Liberty Livery - Client and Service Dog

    Liberty Livery

    (1 review)

    I was so excited to find this place. It sounded exactly like what I needed to get my mother to her…read moresame day procedure at the hospital. I'm unable to drive due to my own injury. We called and got pricing for both the pick up (early hour fee applied) and then they were going to sign her out of the hospital and bring her home to me (she was under anesthesia so she needed to be with a person during recovery). I was told that they use transport wheelchairs and they had a "no touch, no catch" policy. This I understood. The driver gave my mom a lecture about the ramp we have outside and she claims it is unsafe. First, no one wants to be lectured on the way to their heart procedure. Second, the ramp holds 800 pounds and was designed to be semi-portable. It has some flex when you get to the middle of it. Anyone who knows physics or understands statics and dynamics knows that flex is necessary by design. Inflexible items break. Buildings and bridges are built to sway; they remain intact because they are designed to flex rather than have a critical failure (I.e., break into pieces). The ramp is well constructed, has high ratings and was installed by a former NASA scientist. I think he'd have mentioned it if it was a serious problem. The day of the procedure, my mom was driven home. I am recovering from my own surgery and can't get outside. I heard my mom from where I'm at in the house. I could hear the driver on her cellphone but wasn't able to make out what was going on. Then came the lights. I had emergency vehicles in front of the house. Then it went dark and I was left in the house wondering what happened. My mother had fallen and hit her head. The driver had called 911. She had my number and had spoken with me previously, yet she left without ever calling me to tell me what happened. My mother was in a neck brace for hours before she could call me to tell me what had happened. So, as far as the quality of my mother's trip I would argue that she was taken to and from the hospital. She received an opinionated lecture from the driver who lacks any background of the specific ramp that we have. (She also gave her unasked for information about how to get rid of the second car in our two driveways.) At no time did she have the courtesy to call and let me know that she was not bringing my mom through the door for me to watch. She should have called to tell me that she fell and was on the way to the Emergency Department for scans to look for internal bleeding. Professionalism dictates that. But I would have thought that she could comprehend that you don't leave an individual hanging on wondering why their loved one never walked through the door. Will she get you from point A to B, likely. You'll be told along the way whatever it she feels needs fixing and how to do it. As mentioned, if your loved one doesn't walk through the door, do not expect her to tell you anything. Pray that you will get a call from your family member in a reasonable amount of time. I believe that people are generally decent until they prove themselves otherwise. Maybe this rating will give someone else pause to see that they are treated with respect from point of contact all the way through a completed job. Bottom line: they called 911 for my mother who had fallen on the deck right outside the door of the house. I'm recovering from surgery and was unable to get to that part of the house to figure out why I could hear them but my mom never came home. She lacked the professionalism and empathy to even call me or open the door to inform me that my mother was en route to the Emergency department for scans. My mother was in a neck brace for hours and unable to call me. So I sat for hours (after she was supposed to be home) wondering what had happened.

    From the owner: Beyond dependable air, rail, sea, and bus connections, Liberty Livery focuses on assisted medical…read moreand airport transportation services. We help people discover magical places to unwind, be themselves, and have the time of their lives while we unobtrusively take care of everything. As specialists in local and cross-country expeditions for travelers of all ages and capabilities, we have the experience, the motivation, and the ingenuity to find and explore pathways to adventure that circumvent difficulties and bolster autonomy. Imagine the possibilities for stress-free travel to destinations far and near for yourself, your group, or someone dear to you who can't get around by themselves! Ask about recreational, entertainment, and revitalization excursions now in progress for adventurous travelers who found themselves At Liberty to mobilize their dreams.

    Homewood Suites by Hilton Dover

    Homewood Suites by Hilton Dover

    (32 reviews)

    $$

    Not up to the standard I expect from Homewood Suites. The main issue was with odors in the room and…read morethe hallway. The hallway smelled liked a burnt Teflon pan. The room was heavily deodorized to mask a problem. The applied scent bothered me. Luckily the windows could be opened (but only a crack). The true issue was with a mold issue that I couldn't see but could smell. I also got flu-like symptoms from it. The paint on the doors inside the room was sticky to touch too. I could hear traffic on the busy road near my room. Finally, the breakfast was lousy. The oatmeal was undercooked with a slimy liquid. Very disgusting. Box eggs and cheap salty sausage. The best thing was the prefab tater tots. I see that a fellow Yelper complained about a mildew smell 12 years ago!! So this issue has been ongoing. I learned that the night social only happens at this location on Wednesday nights. Final word, I wanted to make my own pancakes from scratch in my room until I saw the frying pan that the hotel provided in the room. Burnt, scratched nonstick pan. I would never use that pan. See photo!

    We really enjoyed our stay here. We have a little one so the first thing I did was check the tub…read moreand it was super clean so I felt confident bathing him. The room was clean and big and we loved having the kitchen. We really enjoyed the breakfast and Beth was so lovely and sweet. Darlene was also super helpful and nice. Only thing we didn't like was the pool and jacuzzi were really dirty. Otherwise we loved our stay!

    Guyer Travel Network - travelservices - Updated May 2026

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