I am more than impressed on this business!!! Vicki went ABOVE and BEYOND TO HELP ME!!!! She is an A…read moreplus amazingly professional and knowledgeable travel expert!! I will use them again and again!!! A ++++++++++

From the owner: To book an elaborate vacation, weekend getaway or emergency travel, Robbs Travel offers ideal…read morepackages to fit your budget. We are widely trusted Grayslake, IL Travel Agents. Appointments available on Saturdays by appointment.

I took the fall tour to Italy with Nancy and a wonderful group of travelers. Nancy felt like family…read morefrom the moment I met her. She made sure the 10 days we spent together were filled with great food, incredible sights, authentic customs and wonderful accommodations. We even got to spend time with Nancy's family and friends who treated us like we were their long-lost relatives. A couple of us spent extra time in Rome and Nancy made sure we had lodging and transportation even though she was not there. I had the most stress free, beautiful vacation ever. You will enjoy every moment you spend with Nancy and La Gabriel-Elle. Ciao!

I happened to be driving last week when I saw a sign for an Italian gift shop. I wasn't sure what…read moreto expect but I was pleasantly surprised. The shop was small, quaint and nicely decorated. The items they had for sale, were goods imported from Italy and it reminded me of a trip I took to Italy a few years ago. They had stuff ranging from beautifully decorated coffee sets to imported olive oil. If you're looking for some really interesting, tasty, Italian gifts and treats this is the place to go. The prices were really good too. It might be hard to find but it's definitely worth your time.

Mira is an AWESOME travel agent!! My family and friends have been going to her for years!! She…read morefriendly, quick, reliable, and makes sure to cover all of your needs!!

Beth has planned several vacations for my family of 5, and one large vacation for my extended…read morefamily of 14. She is wonderful. I am admittedly not decisive and I asked many questions about different options. She thought outside the box and always gave me new ideas, without any pressure whatsoever. I would definitely recommend her to anybody!

Did a family trip for 6, 4 adults and 2 kids. We were leaving from two different airports, we asked…read morefor the shortest flights available. The 2 adults and 2 kids had a 12 hour day on going to the Dominican Republic , we asked if this could be changed , the answer was no. The return flight was going to be 6 hours we were able to change that. I advised her that my wife couldn't do stairs and if there was an elevator in the building we were good with the room she had given us. She said: I'm in contact with the resort and doing the best I can for you. We were told that that the buildings did not have an elevator, and that she would get us a room on the first floor with a pool. The added cost was $500.00 , every building did have an elevator. She talks a great game but did not make any effort to look for what I requested, and another $500.00 for the vacation that was already more than the budget that she was given

Truly terrible, if I could give 0, I would. I'm a student on one of the busses for my school and…read morethere's a bus aid (not even for me) and she has hit me 2 times. She isn't respecting my personal space and she keeps looking at my phone. Never use this.

This company showed up 2 hours late for my group of 30 trying to make it to the Miller Park and…read morewould not have showed up unless we called and asked when they would be there. After calling we were told it would be an hour, which ended up being almost 1 1/2 hours. Needless to say I will never use this company again. This happened on a Saturday, WE had to call them on Monday to try and get things straightened out with payment since it was a prepayed service. They did not respond UNTIL WEDNESDAY. Horrible service, if you want reliable service DO NOT go with this company.

I was skeptical about using a travel agent but reached out to a few local agents to see what it was…read morelike. I went with Janet because she responded promptly, professionally, and seemed genuinely eager to help. Janet was SO helpful - she helped recommend hotels based on her personal experience and our preferences and saved us $200 per person off any internet deal I could find! Then she recommended things to do in the area. Her follow up was superb, she made things so easy for us, and she follows up periodically with other ideas and locations based on our travel preferences. It was completely worthwhile! I highly recommend North Star Travel and look forward to working with her again in the future!

Do yourself a favor and keep looking for another travel agent! Janet was horrible. All she was…read moreconcerned about was selling us insurance we didn't need. When we declined she was "put off." We were traveling to an all inclusive during the holidays and she didn't even recommend reservations to a New Years eve celebration. We weren't able to attend the celebration dinner. She also didn't communicate our hotel transportation situation and we were close to missing our ride to the airport from the hotel going home. This was for a destination wedding and so many of the guests of the bride and groom complained about her lack of service. The bride and groom regret using Janet and I suggest you steer clear too! Horrible!