Everything unfortunately she has no idea customer service the worst agency and the worst tour guide…read moreI ever travel with th is this person very roude and unprofessional I went with her to Alaska the worst agency and the worst tour guide I ever seen in my lite may be someone ask be side lying she can't say anything

The trip of a lifetime. Andrea and Patti are the best to work with. We went on a 10 day tour of…read moreItaly and I can't say enough about it. I would do another trip with them in a heartbeat. Having everything booked and paid for before we even left was less stress for when we arrived. Every day was something more gorgeous than the day before. Can't wait for the next excursion!!

I recently experienced the Best of the Lake Tour through the Lake Geneva Cruise Line. The boat had…read moretwo levels and both were shaded. They had a bar in the back for snacks, drinks, beer, and wine for sale to guests. Our tour was an hour long and went through the history of some of the lakefront houses, who used to own them, and how they are historic to the area. The tickets for this tour were $43 each and should be a must do when vacationing here. Be sure to check out the other tours offered as well as the Mailboat Tour! (Where the mail jumpers leap from the boat to deliver mail to the dockside mailboxes) Pro Tip: Sit on the right side of the boat if you can to get a better views of the homes.

Had the weekend off and decided to try something new, What a great experience with Lake Geneva…read moreCruise Line. Captain Jeff and crew were great. Highly recommend going on the cruise!!!

Moonrings was first referred by my wedding coordinator a few years ago and we've used them for…read moretrips after our honeymoon as well. Don't let the name fool you, they do more than just honeymoons. They are a full fledged travel agency. The staff does go to many of the places the recommend so it's not just blind recommendations. We used them because with all the efforts going into the wedding, we didn't want to have to worry about the details about a honeymoon as well. We wanted to go to Hawaii and worked with Miriam Geiser. We did a 7 or 8 day trip to Oahu and Maui. Miriam helped gather the details for flights and hotels. We gave her a budget and she would stick to it. Honestly, if you're looking for a low budget type of trip, I would not use them, not because they can't work with you but being catered towards honeymoons and the like, they work with more high end hotels and services and have more experience with those places. They work with mostly 3+ star hotels. More like 4-5 star hotels though. Moonrings and Miriam did an amazing job with our honeymoon. We got detailed information and everything was set. All we had to do was follow their guide they gave us and we had a stress free honeymoon. They have some amazing recommendations on food and activities. A lot of the time, the staff has personally been there so they can vouch for it. Because we had such a great experience, we used them again when we visited Chicago. Being based out of Chicago, Miriam was able to give us a "bucket list" type of trip and give us a lot of good recommendations on food. Chicago is an amazing place. We had a great 3 day trip. If you're thinking of heading outside the US, they also have that covered too! As an anniversary/big trip, my wife and I wanted to go to Europe. We contacted Miriam again and they were able to give us another detailed trip to Italy and Spain. Miriam took care of the Italy portion and we worked with her colleague, Kevin, on the Spain side. Moonrings will let you talk with their experts for each city. They could have easily just had Miriam handle the whole thing and gather data for us about Spain, but they go the extra step to make sure they give you the best information they can. Not only is the itinerary detailed and spelled out, they also have your back when things aren't looking good... While in Rome, there happened to be a workers' strike, which would cause us to have to change our plans of visiting the Colosseum. Without us saying anything, Miriam had found out from her sources about this strike and went looking to see if she could get the tickets refunded or any alternatives. In Spain, we were not able to reconfirm a reseravation to a restaurant and the restaurant called Kevin. He told them to hold the table and emailed us to see if we were still going to make it. Because I got sick, I wasn't able to make the reservation, let him know, and he took care of it. Thanks Moonrings.

We used MoonRings to plan our European honeymoon and everything was absolutely perfect. We worked…read morewith Miriam who is extremely thorough and knowledgeable. When planning our honeymoon we had no idea where to begin or even where we wanted to go. Miriam got to know us and what we look for in a perfect vacation. She planned us an action packed 14 day trip through Greece and Italy and took care of every plane, train and automobile along the way. You would think she was a local based on the amount of knowledge she had about each of our destinations. We will definitely be using Miriam and MoonRings again on our next vacation.

Spring Valley has a Nature Center and also features the Heritage Farm. It's really a neat place for…read morea walk as you walk through a wooded area for about 5-7 minutes and then you see the farm houses with animal barns along with a few trails to follow. Spring Valley is a refuge of about 135 acres comprised of fields, forests, marshes, brooks and streams. Some trails are wood beamed while others are rocks and grass. It's a really enjoyable place to spend a few hours by yourself, with friends and family. Parking and entrances to the park are available on both sides 1) off Schaumburg Road 2) off Plum Grove Road.

I have been going here since the 80's and it is even better than ever now. I love taking my…read moredaughter for a hike to the farm after enjoying the nature center building. It is awesome how so many aspects of Spring Valley have remained the same while wonderful upgrades and additions have been made, too! Definitely a place that we will continue to visit throughout the year!

We had such a great time on our bike and brewery tour with Steve! We visited three different…read morebreweries and got to explore parts of Chicago we never would have seen on our own, which made the experience even more fun and unique. Steve was a fantastic guide--friendly, knowledgeable, and easygoing--and he can customize the bike tour based on your interests, comfort level, and what you'd like to see. It was the perfect combination of sightseeing, biking, and great local breweries. Highly recommend Steve if you're looking for a fun and different way to experience Chicago!

Steve was amazing. Very personable and knowledge about all things Chicago. We did the street art…read moreand west side tour 1/2 day tour. We ended up riding about 9 miles and he offered to extend it, but we had a prior dinner engagement. He even sent a detailed map of our tour plus some excellent photos he took along the way. Highly recommend!

We became seasonal members because it's so amazing. Would definitely recommend going there and…read morethey've done a lot of construction and you can have lunch there now in the old building and the food is top-notch.

We came all the way from the top of Wisconsin for a trip to Lake Geneva. This was one of the stops…read morewe had on our list. We weren't allowed to tour it because it was open only to homeschool families. I mean I was homeschooled as a kid. Two people I don't think would have hurt letting us learn about it too!

Based on the description on their website, I was expecting a tour of a historical building with…read morestories about possible hauntings and paranormal activity, along with "a few 'guests' that may greet you throughout your tour." In reality, this "tour" is the best haunted house I've ever experienced. Nuns and monks guide you through darkened hallways of a former boarding school for young ladies (an already spooky building at night) while telling you ghost stories based in historical accuracy... which then come to life. And the best part... no chain saws, exposed entrails or dismembered bodies. Just pure, creepy, psychological suspense. Campfire ghost stories come to life. Prepare to be scared. Also, be prepared to locate the entrance by yourself (no signs to direct you) and a grumpy attitude from the women selling tickets at the concession stand (our guess: they're not allowed to smoke and were having a nic fit). It's worth the hassle, though. There is also the option for what is billed as a haunted house (as opposed to the ghost tour). We didn't do this, cause I don't typically like haunted houses. Only open during October for the Halloween season.

KEEP IN MIND: They are LUXURY travel planners. They don't do "cheap". They can work within your…read morebudget but will try to do so comfortably and conveniently so you receive the best impression and services at your destination. FOR CONTEXT: We started planning our trip to Australia/New Zealand from LA in 2015. We spent about $9K for two people including several flights (internationally and 4 domestically), lodging, excursions,some food, and some souvenirs. Laura was our planner and she was great! We are so grateful to have found and gone with DUE for planning. At first, we were unsure of the value we were getting through going with them. We've seen friends plan their vacations through their own research and on a budget which made us second guess what we were doing. But during and after this trip we realized and appreciated the service provided. We know that we wouldn't have chosen some of the hotels or excursions we stayed/did based on individual price if we planned ourselves-- our Queenstown helicopter ride for example which we LOVED. Having land and airfare bundled together for 2 people didn't sound as "bad" and we felt like the price was worth was we got. I'm sure we were saved significant money, getting us the best value for our dollar, through their partnerships and discounts Third, they are the experts! We wouldn't have known what to REALLY do or how to order the trip, etc. It saved the stress of booking/confirming/logistics and allowed us to just enjoy traveling from place to place, checking in/out, and ensuring we were on time for our appointments. DUE made it EASY! Plus we were not stuck with the typical sightseeing, walking aimlessly, shopping.. we had experiences-- unique ones! Lastly, communication was great. Very responsive, especially to my changes and questions. Overall, we are very happy working with DUE and highly recommend them for any travel to their destinations. They also have partners that work in Asia/Africa. Like I said-- LUXURY travel so it's perfect for honeymooners, retirees, and any family willing to splurge a bit. NO CHEAP here.

Shannon planned our "Lord of the Rings" tour in New Zealand and we could not have asked for a…read morebetter experience. The accommodations were perfect for our family and her suggestions for food and activities made it easy for us to enjoy this journey on our own comfort level. This trip was truly a dream come true! We fell in love with Queenstown and were even able to get a private lesson at New Zealand's tallest bouldering wall. All of the expenses were clearly stated and the holidays were communicated so we knew what days businesses etc. would be closed. I highly recommend Shannon at Down Under Endeavours.

I was always interested in trying their Christmas trolley tour. My family ended up taking another…read morefamily's tickets last minute because they couldn't go. They don't offer refunds, but you can give or sell your tickets to someone else. You just need to give the company their name and phone number so they can inform the driver as they take attendance. Since things happen and people get sick this time of year that's a nice option. We got lucky and had a warm night for our Christmas trolley tour. It was 40 degrees, the windows weren't foggy, no rain or snow. Given our luck in weather, it made for an absolute fantastic time! Everyone also arrived on time so we were able to start a few minutes early and the driver took us to a few extra homes which I appreciated. Otherwise, they suggest that you bring a small towel to wipe the windows since the trolley is heated and the windows fog. I'm glad the trolley is heated. The company does a nice job mapping out which homes to go to. Earlier in the season there may be less decorated homes, but the weather might be better. Later in the season, I would imagine there's going to be more decorated homes. I appreciate that the company puts a lot of effort into their map and what homes they visit. The driver did a nice job taking us around and narrating. My favorites were the Taylor Swift decorated house and the decorations that are coordinated with music. In the past, we have driven around ourselves, but this just made it a lot more relaxing and was worth the cost. The cost does not include tipping the driver, so make sure to tip. The tour was an hour long, which was perfect for me but a little too long for my 3 1/2 year-old. Other reviewers mentioned wanting a 90 minute tour. If they could offer 60 and 90 minute tours I think that would be good options. Otherwise, the 60 minutes was perfect. Another idea: They could also offer a boozy tour later at night for adults only. Christmas bar hop tour?

What an amazing and informative tour of Naperville! We had visitors from the UK and they thoroughly…read moreenjoyed it. Annette Wehrli was a fantastic tour guide and historian!

We finally did it! Our family trip to Europe. Our boys are big history buffs like my husband and…read moreasked for a trip to Europe to visit specific sites/locations they chose. We decided to start planning and quickly realized we were over our heads. We found Windy City by searching online. Dana did an amazing job of listening to our wants/needs while guiding us to make wise choices as we went along. It was a terrific trip that we will never forget and we are on to planning our next two trips with her already.

I received exceptional follow up after an earlier review that was less than five stars. It seems…read morethere may have been some sort of technical glitch and this company clearly cares about its reputation. Given my recent experience, I would try them again.