Dr Gupta listens to what you say. He thoughtful and listens to what you say. I would recommend him to friends and relatives. read more

office staff horrible. dr never has spoken to me about my mothers care in 4 years while in assisted facilit. read more

Dr. Gupta (Fairfax, VA) was the primary care provider to my late elderly mom and is very compassionate and caring. He listened to her concerns and calmly explained next steps to her even after a telehealth visit. His staff is efficient in scheduling and timely in billing. I heartily recommend him to anyone in NVA looking for a "go to" doc. read more

The most atrocious service. They do not even deserve to be called a medical center given the lack of unprofessional. My father did blood work a week prior to the scheduled appointment yet they claimed they did not have the results back. I was understanding at that time given mistakes and issues can occur once in a while. But the fact they had to called me multiple times over the week asking about the labs that they should have already have revealed how disorganized they truly are. They rescheduled my father for another appointment, only to call me on the day of asking to move up televisit 4 hours earlier. People have jobs and busy schedules and are not able to comply with last minute schedule changes. The receptionist I spoke with was nothing but disrespectful, diminishing my frustrations but saying that I should just take my father to urgent care if it's that bad. I would give this place zero stars if I could, stay clear from this place. They overcharge and under deliver. read more

Dr. Gupta has been my parents' doctor and my mother-in-law's doctor for 2 years now and has been amazing. All three of the parents are 85+ and the care, the knowledge, the solutions to their medical issues are incredible. Dr. Gupta answers all of his patients needs with a sense of urgency. He is completely responsive and ready with answers and solutions to help them. Not only does he manage their health, he is personable and speaks to them and gets to know how they feel. I believe Dr. Gupta is an exception in healthcare that couples his outstanding medical care with a personal touch. The staff is quite amazing and super helpful and they know all their patients and families personally. I 100% recommend choosing Dr. Gupta for your primary medical care. read more

My son and I had a horrific experience with this doctor. I made the appointment with Dr. Gupta because my very sensitive, musically gifted 32 year old son, who is on the autism spectrum, lost his job after working at a large package delivery company almost 10 years. Living with autism makes the job search process extremely difficult for my son. After many months of trying to find meaningful work, while taking jobs far below my son's capabilities where my son was also bullied upon occasions, my son is experiencing both medical and mental health challenges and hasn't worked at all for over 6 months. We went to Dr. Gupta for medical care (blood work, thyroid check, etc) and consultation for possible depression and options for treatment. Not even two minutes into the appointment, Dr. Gupta announced he did not think my son was on the spectrum because "his eye contact is good." I respectfully addressed the doctor's highly uninformed, unprofessional opinion and shared that because of my son's own journey, I became an autism support professional and have been working with young children with autism for over 23 years. I started to share what our 30 year journey navigating my son's autism and learning disabilities looked like from the time my son was 2 years old but the doctor told me to be quiet so he could talk with my son. The doctor failed miserably talking with my son because all he did was talk AT my son. He told my son there was no reason for my son to be out of work because "haven't you seen all the 'help wanted ' signs around town? They are everywhere!" When the doctor started implying my son was simply lazy and irresponsible, my son started shutting down and looked out the window. The doctor then started lecturing my son on how inappropriate it was for him to not be looking at the doctor's face. I interjected by reminding the doctor we were at his office for medical and mental health assessments and the doctor responded that my son needed medical tests but that was not going to happen because my son was uninsured. He also said my son needed mental health therapy but that was not going to happen because my son was uninsured. I reminded the doctor how I was paying out of pocket for care in these areas until we could secure SS benefits. The doctor ignored me and told my son since he was unemployed and uninsured, his only option for therapy was to continue "talking with your mom and your girlfriend." I was in shock. The doctor turned to my son and said "get a job and you will be fine." He then said he was going to prescribe something that would give my son "a lift" without giving my son any kind of a depression evaluation or talking to my son about how he felt going on medication. The entire experience was a nightmare for me and utter humiliation for my son. It took me two months to help my son get to the point where he would even go to a doctor. Dr. Gupta did enormous harm to my son, violating his oath to Do No Harm. read more

Dr. Gupta's office is poorly managed by Ms. Gupta, Dr. Gupta did not review my medical history, and only looked at the current medical tests because as Ms. Gupta implied, they are busy with other patients. Ms. Gupta provides contradictory information, talks over you, and hangs up the phone during a conversation. The long story: My wife and I were searching for a doctor to replace an excellent doctor we have had for over ten years that started a concierge service. We interviewed the office before the first visit. We were told and the website states they have same day appointments https://www.smcdoctor.com/. We found out that is not true. The initial appointment for my wife was set-up on the wrong day, we should have taken it as a warning that the office is mismanaged. I have several medical conditions that need to be watched and the tests are recorded on a disk. The office was not able to accept my history on a CD, so I printed over 100 pages and hand carried the paper to the office. After the initial visit, Dr. Gupta requested me to take tests at a test facility. One of the tests was for diabetes, A1C test. I am a borderline diabetic and I was asked to lose weight. I mentioned the concern during the office visit, in spite of this, I had to wait for a visit several days later to find out the results. I called in and insisted on receiving the results for the A1C test. From my previous doctor, I received the test results from the nurse within a couple of days. When the office called me a couple days before the visit, I told the office Dr. Gupta needed to look at the history. I asked them if they had the paperwork, they did not know and it may be in Dr. Gupta's office. I asked for the Office Manager to call me to make sure Dr. Gupta had the paperwork. I never received a call. Just before the online visit, I was called by the office and I asked if Dr. Gupta had my history. She was not sure. Dr. Gupta came on the phone and I asked him if he reviewed the paperwork, he told me he did not, but he will tell me the results of the most recent exam. I told him it is important to look at the trends, he suggested I should go to a concierge service. I was going to take Dr. Gupta's advice, and find another doctor until I talked with Dr. Antus, who works for Dr. Gupta. My wife was waiting for Dr. John Antus at the same time I was talking with Dr. Gupta. Dr. Antus provided excellent care for my wife. I told him about my recent conversation with Dr. Gupta. He said he would have suggested an EKG, which Dr. Gupta did not. I asked him how long he will be working, he stated he had no plans of retiring. He impressed me, and I told him of my requirements and asked, considering the support I received from his boss, Dr. Gupta, would he consider me as a patient. He told me to call the office to set-up an appointment. I called the office to make an appointment as suggested by Dr. Antus. Ms. Gupta got on the phone; told me I should go to a Concierge Service. All new patients are being seen by Dr. Gupta, and Dr. Antus will be retiring within the next 3 - 5 years. When I tried to tell Ms. Gupta what Dr. Antus told me, Ms. Gupta talked over me and then hung up the phone, twice. Ms. Gupta provided conflicting statements. Ms. Gupta stated to me that Dr. Antus did not want to have me as a patient and she stated a new patient is not seen by Dr. Antus. Ironically, Dr. Antus saw a new patient, my wife, and suggested I call the office to make an appointment. My wife saw Dr. Antus. She found out that she cannot see Dr. Gupta Monday - Friday, because he is only in the Manassas Office on Tuesday and Thursday. Seeing a doctor is a personal choice, your choice, you can seek medical care from Dr. Gupta or you can seek medical care elsewhere. An urgent care facility is open at least Monday - Friday and they do keep a history of their patients. I know that, because I hand carried my wife's patient first records to Dr. Gupta's office. I highly suggest you consider, if Dr. Gupta and the management of the office by Ms. Gupta, can provide you with the health care that you deserve. read more

Worst office workers we have ever encountered. They did not collect a copay from us and then are refusing to send in my prescriptions until I pay a copay. I have diabetes, they are necessary. I need a paper trail with them because so many times they say I haven't paid WHEN WE HAD. So now this is the only place I HAVE to write checks for so I have proof which is undeniable. But to not fill prescription that is a malpractice suit. They blame all their mistakes on the patients and are extremely rude and unhelpful. I would have given zero stars. STAY AWAY FROM THIS PRACTICE. read more

They never call you back they seem like they don't know what they are doing. I asked them to send a prescription for my mom to get strips and a new glucose machine and to this day it has never come I called the insurance people they say they never received the prescription that's been over four months now. They sent us a bill and all they have ever done for my parents was send them to see other doctors and every time we came we pay the copayment so why is there a bill. I'll call so I can get my dad in to see Dr. Gupta one person told me sure we have an appointment available at 1:15 then she put me on hold someone else came back on the line and told me they couldn't find my father's medical records did he put me on a hold and then someone else came back and told me there was no appointments available for that day after I sat on hold for 30 minutes to make the payment from the first person that I spoke with. I finally tired of them and looking for a new doctor for my parents. read more

Dr. Gupta is a fine physician, but his office staff is so discourteous and unprofessional that I no longer want to continue using this practice after being with them for decades. They are a small practice, but use big corporation type tactics to bully their patients into having unnecessary appointments to get refills approved or to even speak with a doctor. They are uncaring enough to put your health at risk to make an extra $40 copay. Unfortunately, the office manager runs this practice, not the doctor. read more

This doctor $200 charged for visits he never even made. He actually told me when my mother was in the hospital that she was very old and had complicated issues and I should just" let her go". He said he was going to dinner with his family, it was after hours and couldn't speak with me. If you want personal caring service this is not the "doctor" for you. read more