Basically when I corresponded with them online It was 5 star treatment but when I walked thru those doors to pick up, all good vibes flew the coop literally, I digress. They weren't friendly or accommodating at all it was more on the line of hurry get your crap and leave. I see they are closed for some reason, store looks abandoned. They were angry birds really, I won't ever go back. read more

fantastic shop, took care of my repair same day and even had the gun I've been looking for in stock at a great price. Adrian and Brisco are real mvps, much better that some other shops around read more

Gun Monkey's Armory - Firearm Training Near Me - La Plata, Maryland

I bought an AR 15 from here thought it was over priced but I liked the gun so I purchased it. The barrel was not MD compliant so it needed to be swapped out. The salesman was not very talkative. I asked how long would it be to change the barrel. I was told Saturday, this was on a Tuesday. I purchased the gun. I received a call that Saturday from the gunsmith he said that he had to soak the barrel which will take a day or two and that the gun will be ready next Saturday. Next Saturday rolls around and I called to see if I could pick it up. I was told that the computer was being used at the moment and employee said he'd call me back in a few. Two hours past and I called again to be told it will be ready next Saturday, the gunsmith is really busy. I interjected stating the gunsmith himself called me and told me it would be ready this today. I was put on hold and when the employee picked the phone up again he said that it will be ready today within the hour. That let me know that he didn't even check, when I arrived to pick up my ar there was no box and no paperwork or owners manual so I inquired as to why . I was told the gun was used and I had no idea before I bought it ( all sales final) one of the employees said it had a used tag on it in a snarky tone. There was only one tag on the gun which stated that the it needed a barrel swap before it is sold . I didn't argue because I knew I would not get my money back. Another employer said that they sell soft cases in which I told him I will not spend another dime in this place. Gun monkey is a joke, overpriced merchandise and a bunch of scam artist dissimulators. I left there and drove to Big Dog outfitters across the bridge to get a gun case, magazines and ammo. Wish I would've stopped there first , sales associates are customer service oriented and willing to educate ask for Andy. read more

Update 2024. I had visited the store last year to ask some questions about restoring two antique rifles I had. As soon as I came through the door, Anthony (if I remember his name correctly), immediately said we don't take that in trade. I told them I wasn't trading. Then he said those things won't shoot. Without knowing nothing about them. His partner asked him to chill out. I couldn't get a word in edgewise with Anthony, so I spoke with the partner. I was going to look at some AR 15s, but I was so pissed that I told them I would never come back and give them the stink to anyone who asked about them. Looks like their toxic reputation caught up with them. Good riddance! read more

IF I COULD GIVE THIS A NEGATIVE REVIEW, I WOULD! This is a horrible place to purchase a gun. I bought a firearm with these folks and when i called 3 weeks in he told me the gun had just shipped out but the receipt says other wise only 2 weeks for the firearm to arrive so i wait it out and i call the Friday coming up no one answers. I call the next day no one answers. On there wait call it says they answer asap to there emails. I send out emails still no response at this point it's 4 weeks and no one decides to answer me so i have no choice to dispute it. They are going back and forth with my bank refusing to give me my refund it took 2 months to finally get my refund. Turns out they moved locations to a smaller office due to poor income it was no wonder they we're not trying to give my money back worse experience ever i had a friend who had a similar problem......... DO NOT SHOP WITH THESE FOLKS!! read more

Shop closed after I ordered a suppressor. Attempted multiple avenues to either get them to transfer to another dealer or submit the paperwork. Apparently, FFL is suspended or revoked, can't get a clear answer on that. So, dude cussed me out via FB messenger and kept calling me a Karen for not understanding his victim mentality. Stay away from this shop at all cost, they are thieves and not willing to compromise. read more

I'm giving 1 star because I've been ignored by the company for over 6 months via email. I've been trying to figure out the status of a firearm and was told to email GRTRANSFERS@GUNMONKEYSARMORY.COM in order to inquire rather than talk to someone in-store. I've been contacted once initially, so the email address is good and someone has access to it. Since then, I've sent multiple emails and have been ignored every time. Gun Monkey, I'll amend my review if someone can FINALLY contact me and help rectify my situation. I'm not being unreasonable. My email is Russellkay@live.com. read more

I special ordered a gun from the website on 09-01-2023. Got a call on 09-06-2023 the gun came in!!! Go to pick up on 09-07-2023 , The Heavy Barrell Replacement can't be done today because of _____ . I Still Don't Know What _____ Is. More Importantly, I Still Don't Have My Gun. I've sent e-mail from their website-No Response. I Sent e-mail from my Googly Acct.- No Response. I call and talk to DJ-Anthony can only help you. I call and speak to Anthony-"I'll look into it and call you by the close of business" ~ That was 2 days ago. If Somebody Will Call Me and Explain the Delay, I'll take this Review Down.... thing is, i could have gone to another store and bought one off the shelf the Same Day. If The Heavy Barrell is not Available from Your Supplier, Maybe I Could buy one from another Supplier!??.... There is Most Likely a Resolution to Whatever said problem is. It might just not benefit your pocket. (I Write this with Only An Assumption that a Heavy Barrell Is Not Available. I Don't Know This For Sure.) read more

I have been dealing with gun monkey's for over 2 years. Some days and transactions were spot on, with no complaints . On the other side of the coin, there have been days where I get very upset with them, and it seems like nothing is going right. In the process, it all balances out, like everything else. read more

Here's my horrible experience with Gun Monkey's Armory in Laplata Md on Charles St. Long story short, I ordered a handgun for my wife and one for me. They came in a week apart( my handgun was ordered the at a later time???). Once mine came in, I dropped off night sights to get put on while I wait the 7 days. When, I go to pick up my firearm, I find out that they put my sights on somebody else's gun and didn't tell me. I had to inquire about them(took 2 days for a answer). Two weeks in and they still had my pistol. I finally pick up my firearm. Oh yeah, I purchase one holster and order another holster from them and they tell me that, it will take a week. Two and a half weeks later, they still don't have it. Again, no communication. Follow up to the holster issue. The owner calls a day after I pick up my firearm with a very argumentative tone. Rewind a day, While picking up my firearm, I talk with employees about all of the issues I've had with his service. So after this he calls me talking some garbage(as he talks over me very aggressively) and then he says he can't help that I'm inpatient and to come get my money. Wow, I was really shocked and upset at the same time. I have my money for my holster and I will have it Monday from a reputable dealer. You be the judge. read more

Very courteous and professional. Made a inference when it was way too early to judge.

This company has no grip on their logistics and no sense of customer service. Three weeks ago, I ordered several boxes of various types of ammunition which were marked "in stock" on their website. Only after I got all the way through the order and payment submittal did I get an email saying that my items were not in fact "in stock" and that I'd be notified when they came in. That was three weeks ago. This is odd because the other local gun store has plenty of ammunition on their shelves. When I went today to pick up my items after finally being notified that they had arrived, and in compliance with their COVID restrictions, I called them, verified my identity over the phone and waited for the call that they told me I'd get letting me know to come in.. The sign on the door says "one customer inside at a time" and after waiting 30 minutes after I saw TWO customers exit, I still hadn't received that call so I left and sent them an email to cancel my order. 15 minutes later I got a call asking me if I was still outside. If the owners are already independently wealthy then I guess they don't have to care about their website or customer service...but if they aren't, perhaps you should focus on the community that has tried to support you over the years including after your recent robbery. My advice? Just go to Fred's Sports. read more

Gun Monkey's staff are true professionals. They are why you should support small businesses in the local community. Anthony went out of his way to answer all my questions and walk me through the process. I had previously visited a big box store and was extremely dissatisfied with my experience. Discourteous treatment by their staff and confusion. Shop small business and see the difference where your not treated like a number in line. read more

I went to Gun Me nkeys in LaPlata to see about purchasing a Del Ton AR. The first day I was told they were going for around 500. The next I showed up ready to but it to find out the price had gone up to 580. Well I found that kinda strange so I didn't buy it. Well today (the third day) the price has gone up to 595... Needless to say Just outta principle I'm going else where. I wonder has anyone velse had this experience? read more

It started off rocky with my first visit, but all of the staff were nice. I ended up very satisfied with my purchase and my experience at GMA. read more

Gun Monkeys is awsome. The have a great staff and a great selection. When I need something they always seem to have it or can get it for me. You can't beat the prices either. This is my new favorite gun shop I won't be shopping anywhere else. read more

Great owner , shop is stocked. Staff is knowledgeable and always willing to help. !!!

wow. just wow. if I could rate 0/5 I would, customer service sucked. next time I am going to All Pawn, very very unhappy with how they worked with me. if they even tried to work with me at all. read more

Wildly unprofessional and I am dissatisfied, will only be using All Pawn in White Plains, MD when I need FFL services.

This is a great veteran owned store. Really friendly and helpful service. They also sell my favorite coffee OneNation Coffee in their store so I'm always in there when I run out. read more

Excellent staff, and owner. Good place to spend a day. Bought my 10/22 charger from them with no issues.

Awesome place, every one is very friendly and knowledgeable. It's has been a great experience. If you are looking for a firearm or training go there, They're not Dick's, hope you get the joke. lol read more