This company contacted my fiancé and I after he asked a question on Yelp…read more They were very detailed in their response, so we booked an appointment with them for the next day. We got an earlier time due to a cancellation. Isiah P. arrived promptly within the timeframe and got right to work. He diagnosed and gave us an estimate on the repair for our garage door. We gave him the authorization and he had the repair and inspection of our garage door done in about 15-20 minutes. Isiah was very kind and explained everything that he did. He also explained their warranty service on the repair as well! The pricing was fair and we highly recommend this business! Thank you Isiah!

From the owner: We offer free service calls seven days a week, with same-day service available throughout the…read moreDallas-Fort Worth Metro area. All of our technicians are company employees who are fully insured and bonded, ensuring reliable and professional service with every visit. Our team specializes in garage door repair, service, and installation--including fixing doors off track, loose cables, spring replacement, opener repair, new door installation, and routine maintenance or tune-ups. We only recommend the services you actually need and are always available to answer any questions. Local, same-day service is available every day of the week, and we also offer emergency service at no additional charge for nights or weekends. All labor, parts, and installations are backed by a full warranty, with lifetime warranty parts available. In addition to Dallas-Fort Worth, we proudly serve Texas City, La Marque, Dickinson, Santa Fe, and Hitchcock.

Came out right away! Recommended we wait to do a costly repair until it was necessary. Answered all…read moreour questions. Kind, courteous and efficient!

David was quick to respond, quoted a good rate, arrived when he said, professional installation in…read morea timely manner. I know because I personally installed the one on the other door. No up sale for additional services.

Scotty has the responsibility of maintaining our garage door and front gate, and we could not ask…read morefor better service or more personable, competent and efficient person to do it. It's fairly old equipment, but Scotty keeps it humming. We appreciate him very much.

I have used Scotty for a long time. He's a great guy and hard worker. You're on his schedule as he…read moreis always busy. Get in line and he'll get to you with a great job. You get what you pay for. So if you're looking for Quality Call Scotty..

I originally left a 5-star review after paying $350 on April 9 to have a garage door spring…read morereplaced. Unfortunately, I have to update this review due to a poor follow-up experience. On April 20, the garage door became stuck because the cable came off the track. I reached out multiple times throughout the day and received no response. At that point, the warranty becomes meaningless if the company cannot be reached. I had another garage door company come out and paid for a second repair, to replace the now damaged cables. They confirmed that while the spring replacement itself was done correctly, the cables were not properly adjusted and the door was left imbalanced, which likely contributed to the failure. It was also why the opener was so much noisier after the spring replacement (I was told it was from excess wear on it from trying to lift the door without the spring). The opener is once again very quiet and the door is raising and lowering very smoothly and quietly. I understand that issues can happen, but lack of responsiveness--especially for something that can pose a safety risk and was most likely related to work just done --is unacceptable. Based on this experience, I cannot recommend this company nor would I use them again.

He was able to come by early morning while I was working and was reasonably price to replace my…read morespring for my garage with a warranty. He was also able to navigate our garage sensor issue which we have been having since last year and was able to fix it... Matthew was very knowledgeable and was quick.. he did an amazing job... definitely recommend.

Two technicians came out and the only issue was that I just needed the motor reprogrammed to adjust…read moreto the weight of the door. They didn't charge me and I gave them an amazing review on the spot while they waited for me to complete it the review and I took their picture. One of the technicians brought it to my attention that I would have to EVENTUALLY replace the door and he could give me a great price of $1900 for the garage door and new motor. I told him yes and that they could do the job the next day. He told me that he was going to get something from his truck so that he could get a color swatch from the garage door in order to match the paint with the new door. I began having a conversation with the second technician when I heard a grinding sound and I looked towards my garage door. This is when I saw the other technician taking a grinding wheel to my garage door without even asking for my permission to do so. I thought he was going to use a scraper!!!! I told him, "well shit! I guess I have no choice but to go through with the service now!" The technician place my trash can back in front of where he was shaving on the door..... well, what I THOUGHT HE WAS SHAVING!!! It wasn't until today when I moved my trash can to the side of the house that I saw that the technician CUT a hole in the door, instead of scraping the paint off. He strategically cut the hole exactly where the release bar is that locks the door into place. This compromises the safety of my family because anyone can reach into that hole and slide that bar to unlock it and then enter my home in the middle of the night!!! HE NEVER ASKED, NOR HAD MY PERMISSION, TO CUT A HOLE IN THE GARAGE DOOR!!! He did this on his own to guarantee the company would get the job! I also want to add that I casually told the technicians that I'm never home because I'm a flight attendant. I believe STRATEGICALLY cutting the hole in that location was done on purpose, so that someone could access my home when I wasn't there! This is a MAJOR safety issue!!! I will be filing a lawsuit TOMORROW!!!!

From the owner: In Galveston, Same Day Garage Door Service & Repair delivers reliable garage door services designed…read moreto withstand coastal conditions. Exposure to humidity and salt air can impact garage door components, and our technicians are experienced in addressing these challenges. We provide same-day garage door repair for issues such as broken springs, opener malfunctions, cable wear, track damage, and corroded components. We also offer new garage door installations and upgrades using materials suited for long-term performance. Galveston homeowners appreciate our fast response times, professional service, and attention to detail. We focus on solutions that improve reliability while maintaining safety and functionality. Every repair is completed with quality parts and proven techniques. Whether you need urgent repairs or are planning to upgrade your garage door, Same Day Garage Door Service & Repair in Galveston is ready to provide trusted, professional service.

My husband is a former truck driver who actually drove into the garage door ‍ After our meet and…read moregreet with Austin, it was his friendliness, grounded, non-salesy/non-rushing type attitude that won me over, and I didn't care about price. I wanted real. As a Realtor, I'm careful about who I refer to my clients, and I would confidently recommend Pro Garage & Gates. Austin is professional, responsive, honest, grounded/down to earth, and the quality of work speaks for itself. He made the process smooth from start to finish and communicated clearly throughout. It's hard to find people who are both skilled and dependable, and he definitely is. As a final note, his price was fair and more affordable than the other quotes, as well as an improved customer service experience than the other companies bidding for the job. Thanks Austin!!

Austin reached out to me by text and by phone. He explained the process in plain language. Austin…read moreexplained the pricing. He gave me an verbal estimate as well as a copy of the estimate in writing. Pat, the technician was very friendly and knowledgeable. He finished the work quickly. I strongly recommend this company.

Called Harwood Monday about my broken spring. They had a tech there by early afternoon. Old opener…read morewas discontinued with no parts available so I replaced it with a new unit. Love the quiet belt system and bright light. Whole job took about 3 hours.

Tech was amazing. easy to work with and clean installation. pricing was fair. dispatch operator…read morevery polite and on top of scheduling. would bring them back every time. great team overall

Called Monday and they came out Tuesday afternoon. Replaced…read moremissing bolt, lubricated and adjusted heavy duty overhead door. Completed job in short amount of time and very efficient. Would use again. Office staff and technician were very friendly. Thanks for great work. Judy B

In response to the owners reply. Just to ensure all details of the situation are true and accurate…read more This was not an after hours service call as I received my paid in full invoice shortly after 5pm. It was initially explained from Mike that the labor to install the new panel was included after I questioned the pricing on what was charged. Also what type of business would try to insult someone's personal intelligence at all let alone post it publicly. Shows the true colors of a person when they go to this level. Keep pricing transparent fair and consistent and you won't have future opportunities. I would recommend to others to ensure you know what you are going to be charged upfront as they stated they would do and did not happen. Once again technicians that came out were great with no issues with the work. UPDATE: True colors of an individual come out as seen in the review. Business owner Mike thinks he can take a bully approach to solve his problems. What comes goes around definitely comes around. Others beware the approach this business takes on taking care of its customers and their surprise billing practices. I will not be responding going forward on Mike's responses as all can make decisions based off what has been submitted and owner's response. Opportunities happen in business and it all depends how you handle them and how you treat your customers. Have a good day! :)