Megan was extremely helpful and attentive. She cleaned my hearing aids and fixed an issue I was…read moredealing with. She explained everything clearly and made sure everything was working perfectly before I left. Excellent service!

I purchase my Phonak hearing aids from another company who didn't have a Dr. of Audiology on staff…read more I spent several months trying to get them adjusted at the other provider with limited success. I was contemplating returning them. I reached out to Andy Schaps who generously listened to my concerns and set me up with an appointment with Dr. Kimel. Dr. Kimel was so accommodating. She masterfully tuned up my hearing aids and I couldn't be happier with quality of sound I am now enjoying. In just one visit she transformed my hearing aids.

Tricia at Hearing Solutions in Naples is awesome! If you hearing isn't what it used to be, go see…read moreTricia........she is the best!

a, Thank you so much for your time with me today…read more The ear pieces feel really great especially now, with no keeper wires. You are the best, really hard to beat after the people I had to deal with for purchasing my mother's hearing aids in October in Kentucky.

As a veteran it is hard when the VA has to have my hearing aides for weeks while they are repaired…read more This wonderful company helps immediately with tepair for a very minimal service fee. They are kind and gracious. I am very grateful.

Went to another hearing aid provider recommended by widex who advised me that my hearing aids were…read moreso old if they broke would have to be replaced didn't have the parts to fix. Well one of my hearing aids was not working could see the wire was frayed. Saw Donald Kleindl and he replaced the wire immediately and the hearing aids are working. I highly recommend them. Honest and great service. If any more issues, they have my business.

I have found in my journey with hearing aids that the devices' lifespan seems to be about 3 years…read more First fitted almost nine years ago, and I am going to be fitted for my third set. I have been loyal to Collier Hearing Center and also loyal to the Widex brand. Purchasing hearing aids without medical insurance is expensive. One caveat, I do purchase the high-line hearing aids. I've found through years of use that a telecoil is a must-have for me. Our church is equipped to broadcast on the telecoil frequency. I no longer have an excuse for not hearing the priest. :) My biggest problem is a crowded room with conversation. This set will solve some of that problem. So at the next Yelp event, if I nod and smile, they didn't solve the issue. If I nod, smile, and engage, then I can hear.

From the owner: Good Customer serviceread more

I needed new hearing aids , the first set did not work for me. They ordered a different hearing aid…read morefor me which has worked great. The Lely office is great. Shey gave me an excellent hearing test and adjusted my hearing aids to fit my needs. There was zero problems in returning the first set and getting the new ones. The follow up by Shey has been great as she makes sure the hearing aids are doing what they are suppose to. Tim runs the front office and makes sure all your problems and needs are taken care of. If you need hearing aids this is the place to go ,

73 yo white male. Severe loss in left hear & Jerrid in Mesa Clinic nice enough to hook me up with…read moreHearing Aids & continues to see me for follow-ups.

Very pleased with the courteous, professional service! I was able to get an appointment quickly…read moreand the equipment I needed

My 95 year old mother needed a hearing aid so she went with a friend to Decibels. She is blind in…read moreone eye and half blind in the other so we felt that getting professional help was necessary. The cost of the heating aids was $3,000. We were told that there is a 30 day trial period and a $350 charge to replace a lost hearing aid. Unfortunately, my mother lost one hearing aid during the trial period. When I called them about the list hearing aid, they said it would be about double that amount. After I told them that was unreasonable, they said that they would charge her $350. The hearing aids cost $3,000 and that seemed reasonable. I was led to believe that the payment of $350 resolved the lost hearing aid issue -- but it didn't. That was clearly a deceptive business practice. She tried a second set of hearing aids, but they were too small, and they would fall out of her ears. So she returned them. At that point, she was out of options. An over the ear type would not work because she can't lift one arm over her shoulder. When my mother said she'd like her money back, she was told that she'd get only $1,500 back. They gave her one hearing aid, but what good is that? They said my mother signed the purchase agreement and it stipulated that she'd get only half back. They claim that the contract says the $350 pays for a replacement but she's still out $1,500 plus the $350. But ask yourself, would you expect a 95 year old, nearly blind woman to read the fine print in this contract? None of this information was mentioned to me or to my mother. The sad part is that now that my mother got burned by this company she's not interested in looking for another hearing aid. My advice -- STAY AS FAR AWAY AS POSSIBLE FROM THIS COMPANY.

Dr. Roupas fixed my grandma's hearing aids quickly, with little notice and for a fair price! I…read morehighly recommend him and his office.

From the owner: Located in downtown Naples Florida, the Center for Hearing is different from the other Naples…read morehearing aid companies. We are doctors of audiology. Our team of hearing doctors looks at your hearing disorder from a clinical standpoint. We test, diagnose and offer medical solutions to your hearing problem.

I had a very good experience with Advanced Hearing Technology and would definitely recommend them,…read morein fact I already recommended to one of my co-workers mothers. I started loosing my hearing in my mid 20's and I've always been sensitive about it. This is my third set of hearing aids, all purchased through different places and it was my best experience. I was allowed to try different manufacturers for a week at a time until I found the hearing aids that worked best with me and my busy, active lifestyle. Dr. Hingst listen to me and her and her team were always super friendly. Hearing aids are an extremely expensive investment so it was nice to make sure the pair I chose were what I wanted.

This practice receives hearing aid batteries for FREE distribution to patients and has the staff…read moretake off the "not for resale" stickers and then SELLS them. I got a pack that I paid for and the sticker had been left on and when I brought it to the attention of the receptionist she grabbed the package, pulled the sticker off, and handed it back to me. Wouldn't allow me to return or give me a credit. Also does fraudulent Medicare billing. DO NOT GO THERE.

I stopped on the office without an appointment and they took care of me right away. So thankful…read morefor their help and understanding. I've been visiting from California on a longer than expected stay and needed the wax ring replaced. She didn't have one but was able to cleanup this very tiny thing.

From the owner: Beltone Hearing Aid Service proudly serves the Naples, FL community as your local Beltone Hearing…read moreAid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.