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Guitar Center

2.9 (43 reviews)
Closed 11:00 am - 7:00 pm

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Last Name T.

Steve is the luthier at this location. He is an example of why I feel strongly that this GC is staffed with exceptional people. Everyone there seems to share the same love of music that brought you to this moment reading a review. The ability to speak with staff members after the sale is why I still go to the brick and mortar - vs - online.

Fucking deusch bag
Kelvin L.

The manager Christopher is a complete dick, talking in front of customers saying he's, quitting in front of his coworkers. Why are u even here bro... wouldn't give me a trade in fair value because he said it was rusted.... honestly why are u in the customer service business. Customers are always right didn't even try to negotiate

A grand guitar!  The Taylor 814ce!  A favorite of mine to pull off the wall whenever I visit the acoustic room at this location!
Allen T.

When Guitar Center first came to Sugar Land I remember they had a really cool grand opening! Now their Westheimer location had been a mainstay forever and when they moved that one that was a good decision as the current one on Westheimer is pretty much a Super Store! I really like their vintage guitar rooms! Now this review is going to be primarily on the service I've experienced at the GC in Sugar Land and not so much on the studio or instructors they may have. And this review is written mainly from memory as I have been to the Sugar Land store many times since they have been open. Many times. To restock on picks. Pick up extra capos or cords or accessories and even a guitar or two! Living in the Houston area most of my life, I have been around music stores forever. Favorite hang outs especially when I was a teen. Sometimes you can meet some really cool people! As someone who has a passion for guitars this is one of those places which you can spend the whole afternoon at. Just checking out all the gear and guitars. Trying them out... Restraining yourself from getting another one etc. lol! I've actually met a luthier in training at this location! I can't remember his name but I spent a lot of time talking to him. He was probably one of the most interesting fellas I've met there! Others have been patrons that I've bumped into most of the time in the acoustic room. Talking shop. Especially about Taylor guitars and swapping licks etc. Those experiences have been interesting. Especially when you meet someone who's really good! In a nutshell, this Sugar Land location is a well stocked location convenient for residents. Now I have yet to experience any planned events since the grand opening but to be truthful it's been awhile since I've been there. I think for them to sponsor other musicians to perhaps make appearances or play some of the products in store might generate more interest. Oftentimes I find myself usually making the trip out to Rockin' Robin on Shepherd where I bought my first electric guitar when I was 15. I've met some famous musicians there and it is without doubt, one of the coolest music shops in town! They have a room full of Collings guitars that is my favorite to hang out in. Ask for Jimmy....the nicest guy ever! Full of great stories! But if looking for a guitar GC is a great place! They will price match (like musician's friend) and usually their inventory is decent. The one on Westheimer seems better stocked but Sugar Land is not bad. Now as far as personnel there is not really anyone I can say is a stand out and it seems like you're always seeing new faces so attrition is probably high! But the store is conveniently located. Loud sometimes on the weekends when you have a bunch of kids in there cranked up at full volume.... But I always like to hit the acoustic room for some peaceful bonding (I've had my eye on this Taylor 814ce!). Mainly during the weekdays when it's not so crazy.... Best time to buy is probably in November when they have their Black Friday sales but go early because the best deals usually get snatched up quickly! All in all a pretty decent place!

how it arrived - so it was an  "open box" item !

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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7 years ago

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7 years ago

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11 years ago

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10 years ago

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4 years ago

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7 years ago

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6 years ago

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7 years ago

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6 years ago

Loved the staff, Conor was very helpful in the guitar section and very friendly. Would definitely come back everything was really great!

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8 years ago

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12 years ago

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12 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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11 years ago

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9 years ago

Terrible customer service. Takes 20 minutes just o be helped and another 15 minutes to be checked out. Terrible experience

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Saul Z.

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7 years ago

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14 years ago

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9 years ago

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13 years ago

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10 years ago

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14 years ago

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13 years ago

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13 years ago

Customer service was excellent! Go see Josh in the guitar area, he's super helpful!!!! And extremely patient. ;)

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12 years ago

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11 years ago

First time to this establishment. Great service, Victor in the Accoustic Department was really friendly and helpful.

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11 years ago

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8 years ago

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Review Highlights - Guitar Center

We came here to buy my husbands first guitar and Ruy was patient, super kind and beyond HELPFUL!

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Guitar Center - guitarstores - Updated May 2026

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