In the world of guitars, there are Benedetto Guitars...and then there's everything else. Bob & his…read morecrew make some of the finest instruments the world has ever seen. And Bob, Cindy, Howard, Damon...the whole lot of 'em...all genuinely really nice people as well. If you're serious about guitars, do yourself a favor and check out a Benedetto guitar sometime. And if you're in the area, give 'em a call and visit the shop.

This is appointment only! Wish i knew that before driving there. Should be posted on their yelp…read morepage

I left a 5 * review on the other Portman's page so will summarize here. Not sure why they created a…read moresecond page. Maybe for better pictures. This place is fantastic. I am a 40 year beginner/ intermediate that sometimes takes a break for a year or two. Every time I go here I increase my education of guitars and music. I bought an Acoustic Alvarez that I play every day. They have a great selection of beginning and mid price guitars but also have high end Martins and Taylors. Prices are competitive with Revere and Sweetwater. What stands out for me is their patience and understanding with a beginner. Jeff, their guitar guy has a wealth of knowledge on all types of guitars and amps. The store does get busy! Give yourself some time if you are searching for an instrument.

I don't understand the litany of bad reviews this store received. People seem to not understand…read morethat this isn't a business that simply caters to an immediate transactional need. These guys are not minimum wage cashiers waiting on you hand-and-foot. It appears that most of the reviews come from uptight affluent class customers who don't understand that this is a multifaceted business and things may take longer than 5 minutes. If you are so desperate to get your needs met than do your own research and buy online. This isn't the banana republic or burger king. If you're patient and have the capacity of a reasonable person you will be rewarded with the answers to your questions. I've only ever had good experiences with this store and ultimately saved myself a lot of heartache and time by getting to a dialogue with one of the employees. Go to the right department and if your so inconvenienced by the fact you need documentation and a credit check for an instrument than do the sensible thing and just buy a $150 guitar. I seriously doubt at 7 years old your kid is a sonic maestro or prodigious lyricist. Entitled morons. Portman's is awesome!

There is far too much negative talk about poor customer service. The staff is solid. I've been in…read morehere several times over the past few weeks. If anything I got the sense that they are all business. They don't get up your butt. They offer help and are there if you need them. They let you shop. They are real.

I've been a customer of Portman's for decades. Kenny is my favorite salesman. He treats me good and…read moregets me the best price possible. They have a good selection. It's nice. The bathrooms are clean and the staff is very professional.

This is place is a slice of guitar heaven. Vintage and hand made guitars. I brought my telecaster…read moreto get the frets crowned. The did a great job. I have been there 3 times, and it seems like there are always different vintage guitars and amps to look at and try on. I look forward to going back.

Would think a must stop for string instrument players....interesting display of custom instruments…read moreas well as selection of instruments for sale. Manager Robert knowledgeable and gracious

Zach is the man. Such a great attitude and help with anything you need. THIS PLACE needs to be…read moreyour first stop on a musical instrument, lesson, etc. search.

I needed new violin strings and help stringing my, new-to-me, violin…read more I was helped by Sam and he was super polite, knowledgeable and helpful. He went above and beyond and I left more than happy. I will continue to be a customer for my music needs. It also cost me less than I anticipated.

I'm very pleased with my decision to bring two of my guitars here. Excellent service and work,…read moreBrooks is the man.

From the owner: Guitar and stringed instrument service and supply in Savannah, Georgia.read more

Small shop that had reasonably priced guitars. Don't know much about the lessons but students…read morewalking in and out were all ages from grade school to seniors. Willing to share information and let you play. Don't always follow the 12:00pm opening

The place to find good quality guitars at great prices is Idlewild…read more Selection , service and people to assist with my wide musical wants and needs. This is a must goto music store in the Savannah area.

Brought my new mandolin in for a set up and a new set of strings. They got the work done in a…read moretimely manner, and the mando plays great now.

Knowledgeable staff helped find a case for my mixing board. The staff was courteous and very…read morehelpful, they found what I was looking for, and placed the order immediately.