Billy O and staff are very receptive to my concerns and turnaround time was prompt…read more Price was reasonable and suggestions were made

Love Billy's awesome guitars coming through. Rarities, vintage and new. Reasonable negotiations and…read morealways up for a trade! 5 STARS!

Good old boy, local vibes. Always my go to spot for gear needs in that area. Excellent customer…read moreservice as well.

Thieves and con-artists! I used to be a regular customer at this store. Three years ago, Jim Rubino…read moreconvinced me to order a set of Peavey Dark Matters through him. Paid him in full and expected them to contact me when the product arrived. I go to see him a few weeks later since they had not contacted me, and he tells me the product is on back order due to Covid. I ask for a refund since the product is no longer available, and he refused, stating he had already paid Peavey and was unable to be reimbursed by them, promising to get the speakers to me as soon as they were off back order. I made regular visits to follow-up with no updates or efforts by them, until about a year later when I was forced to move for work. I spoke to him and made arrangements so when the speakers were off back order, I could have someone local pick them up for me. I hear nothing for a year and a half until I move back to the region. At that time, they confirmed that peavey is now shipping again, but the subwoofer I ordered is discontinued. They also blamed me for not purchasing the speakers since "they didn't know where I was" even though I had informed them. Agreed with them on the equivalent Peavey sub offering, but was told they need copies of my receipt so they can contact peavey to get the order corrected. This was on 4/9/24. A few weeks later, they have not contacted me yet again, so I show up at their shop. They tell me they are unable to order the speakers since they don't have the money. I asked them what the difference is since peavey already has the original amount paid from three years ago. They reveal peavey never received any money from them, and the money I paid was absorbed into their bills, but they promise to get the money together and order the speakers as agreed. They proceed to not contact me (yet again) until I show up on 7/18 wanting to know if the speakers have arrived yet. They then go ahead and try to blame ME for not stopping by, so they didn't order the speakers yet, but promise they have the money and will order it tomorrow. I hear nothing from them again until today 7/30 when I stop by wondering when my speakers will arrive. They then tell me they don't have the money, they don't know when they will in order to purchase the speakers, and I'll just have to be patient. It has been three years, and countless lies and gaslighting. Jim even threw in a racist comment about Peavey being a Chinese company keeping their money when the "story" was that they had paid peavey but the product was on back order. I am now stuck with the prospect of having to use the judicial system to be made whole. I have given this business three years of good faith and patience, just to be stolen from, lied to, gaslit, and even threatened with a voicemail saying if I sue I will get nothing. Avoid this business at all costs! This is not a music store, this is a front for con-artists and thieves!

I live a block and a half away and would rather drive 30 minutes to Guitar Center…read more.... After Gratz music closed this is the only music shop in Valparaiso. You can get music lessons and a few instrument accessories here like strings, picks, etc... They have a very small selection of guitars and amplifiers, some sheet music books, and other doodads but their showroom is about the size of a large closet. They Host open mic nights which are a favorite for some local artists and music fans. However, I have always felt the staff was fairly condescending and curt. Your mileage may vary. They seem to cater to blues/folk musicians mostly so people who play other genres may be out of luck when looking for gear or advice. If you are looking for stage gear, lighting, recording gear, drums, effects pedals, an extensive selection of guitars, basses, microphones, straps, picks, beat machines, synthesizers, well.... pretty much anything relating to any genre of music beside folk/blues, this place does NOT have it. and if they happen to have it, it will be 50% more expensive than any other music store on the planet. Anyone who isn't friends with the owners or isnt a local blues/folk musician should definitely invest the 3 dollars in gas to go to guitar center a few towns over. The only time i ever go here is if i need strings for my acoustic guitar. The rest of my thousands of dollars of music equipment was bought elsewhere because Front porch didnt have it or it was so expensive it was worth driving an hour to get it somewhere else.

Front Porch Music is a great place for lessons in Valparaiso. Everyone there is super friendly. I…read moretook lessons there for many years. Beth is a great beginning guitar teacher. Lessons are competitively priced. Buy a guitar here instead of going to a big company like Guitar Center--support your small businesses! They have all sorts of great accessories. I cannot say enough great things about this place. Open stages here are fun to attend and kid friendly. They have great group classes for teens and adults.

We went in to get my son's guitar restrung, and the experience was outstanding. Not only did they…read moretake care of the restringing, but the gentleman there took the time to teach my son how to change the strings himself. That meant a lot. My son really enjoyed talking with them about music -- you can tell they truly care and love what they do. Great service, great people, and a great experience overall. Shop local and support businesses like this!

My daughter received a new electric guitar (LTD) for Christmas (I was going to buy it from Broadway…read morewhere she first tried it out two months earlier and loved it but it was sold a week later..my fault for procrastinating..otherwise I would have definitely bought it from Broadway) and she broke a string. Tried to replace it herself via Youtube and was unable to. Brought it to Broadway and Andy took a lot of time to show her step by step how to do it herself next time it happens! Didnt even charge us for the restring! So to make up for it, we bought an awesome new guitar case and a tool to help with restringing. They also refurnished her older (first) electric guitar (a cheap secondhand ION) a few months earlier with new pickups, cleaned the entire guitar and did such a great job..Forget Amazon crap or Guitar Center...will support this local small business for now on. Love the personal service here and we will continue to shop here for any and all gear AND future guitar purchases. Thanks again Andy! You made this father's day!

UPDATE: This fake Christian dumbass owner, Ken at Roxy Music cannot stop lying if he tried. You…read moreguessed it, including making more inconsistent offerings that are yet reneged when viewing how much it would cost him for THEIR ADMITTED MISTAKE! That's right, they screwed up admittedly to messing up my guitar and in communications about what was supposed to be worked on. Let's get the story straight, I insisted Ken fix my guitar, he did not offer shit initially. Interestingly Ken brings up a full refret now as if he knows something I don't. A full refret was never spoken of until he had a meeting with his "luthier". You must know it needs a full refret bud. Check out this guys behavior. He offers up to a full refret at the shop of my choice and then renegs because he "read something wrong" on the website about the price. I'll break it down for you. Ken misreads somehow $300 for a full refret which is actually $550 and offers me a full refret up to $300. One fret replaced starts at $330. I bring this up and Ken says I'm right but he can't cover the full refret at $550 that he will only cover 3 frets. As soon as he saw that price of $550 he reneged. How shitty is that? So I would then have to foot the bill for something this guy just said he would cover. He bailed on me like a true slime ball. Then all of a sudden he offers only to fix 3 frets as this would be the cheaper route for him to go. Figures. That's exactly why this store is ran this way and I ran into all of these issues because the owner is a fraud and can't keep a consistent offering. You're guaranteed to have this guy change his entire deal mid conversation without warning, it's pretty bizarre. This behavior spills over into the staff heavily and Integrity is completely lost at this place. Imagine being me and going through this and STILL not having a fixed guitar because they fucked it up! Ken wants to talk about his vintage instruments and how perfect they are while my instrument is ruined because of your trash-bin "luthier". Imagine this as well, having the title "Christian" attached to your name and your background but then doing this to a customer. Dishonor upon your head, you read something wrong, so own up to it and keep your word. If you know you errored, man up and say I'll pay the price for the full refret. You just got done agreeing to pay $300 because that's what you believed was the price for a full refret. You'd adjust and pay the $550 if you actually had integrity. It's not my problem you cannot read. You're just a wishy washy dude and that's as slimy as it gets. The next time you preach a message you go ahead and think about how you screwed me over and put that fake smile on having others believe you're a good guy. You're unfit and unworthy of owning a guitar shop and being behind any pulpit with the way you mislead customers. Do the people you preach to know your business practices? I think they'd find you better off on mute if they knew, bud. Notice in our text messages I never accepted or denied your offer, you made the decision on your own to remove it. You're a phony and you ruined my guitar! Thanks a lot, asshole! Notice this clown says in response to my review that the communication became no longer "constructive". No, what happened was I called you out for being a fraud and reneging and it became inconvenient for you so you bailed. Ken, you didn't offer anything past the original work, you reneged to 3 frets after offering a full refret because you're a cheap bastard. You literally cannot stop lying, dude. You're scummy. Your customers will become 0 customers in no time. The original owner of this place is tossing and turning in the ground watching Ken destroy this business. You see Ken's lies in real time, people who read this review. Ken refunded me $60 for the "work" they did aka fucking up my guitar and now it's going to cost me hundreds because of this asshole. Refunding me my original payment doesn't fix the damaged you caused, you little punk bitch.

These guys are great. Some of the best customer service and commitment to quality care I have…read moreexperienced. I bought a Gretsch from them and love it. They helped me set it up and responded to my concerns. Would recommend these guys over online stores and the big "box" stores. Drove from south bend to check them out. Thanks.

The Gig sort of keeps alive stores that I used to frequent before they became obsolete. I miss…read morestores like "The Loop" and "Hegwisch Records", but stores like the Gig keep my faith alive that the sun still can continue to shine even when good things go away. The owner is extremely friendly and down to earth, and always plays good music. Sometimes he might even be playing guitar right in the store, all nonchalantly. I mean, come on, that's awesome. They have a pretty decent record collection, a decent guitar selection, a nice band t-shirt selection, cd's, and even some laser discs. They are also one of the few places left in the area that buys compact discs from you, and even VHS as well. There are just not enough cool record stores around these days, with real music lovers and a real selection. The Gig is the place to go to support real record stores if you live near highland or are visiting the area.

I had recently bought a used acoustic/electric, shortly afterwards started buzzing in the second…read morefret on the b string. I brought it in to have it corrected and this is now the best guitar that I own. Seriously I have had times that I don't play for a few days, and the tuning is almost perfect, sometimes I don't have to tune it at all. They did an amazing job and you should absolutely go to them for instrument repair if needed.

My daughter has been taking violin lessons here and she's been having a great time. Everyone on…read morestaff is helpful and friendly. Prices are fair and it's extremely easy to sign up for lessons. There is instruction for many instruments including, piano, strings, guitar and ukulele. Band instruments are also available for rent and include maintenance and replacement coverage. In case you're wanting to keep the instrument - all money paid will get applied to the price of purchasing!

Great store, excellent staff and your favorite products ! Do yourself a favor and check them out!!read more

I have purchased several guitars from this store. Their customer service, selection and attention…read moreto detail is fantastic! They truly care about their clients and experience. I wish more businesses were like this one!