Great people fast shipping great customer service. Great selection great value check them out…read moresomething for ages

Listing said the item is "brand new". After I purchased it, they did a bait and switch and told me…read morethey don't have the AC adapter ($45). They refused to adjust price and hoped I would accept the worse offer or refund me. Seller is at best incompetent, unaccommodating, and unaccountable, and at worst a malevolent scammer. BE CAREFUL! chat logs: https://imgur.com/a/lDfhI4a

Took an old guitar in I was gifted to be restrung. Guitar was in relatively rough shape... hadn't…read morebeen touched since the 70's. I left the store with what appeared to be a new guitar. I believe who I worked with his name was Freedom. My hearing is quite poor so my apologies if I heard wrong. First time in the location and won't be my last. I was treated like family. He made my guitar look brand new compared to the condition I brought it in and did his best in the short amount of time he had it. Very professional, very friendly. 10/10 experience.

What happened??! I generally shop during the fall for holiday gifts, and the friendliness is dead…read more Couldn't get anyone to even make eye contact. The selection is meek with mostly basic guitars then excessive signature models. There's minimal middle ground. The guys that were here like 8 months ago are all gone. The bathrooms are gross as well. This is super sad.

I have bought music and even a keyboard pedal here. It's nice to have a store locally.read more

I met Tom about 20 years ago when he had a store on High Street and Crescent Springs,, I was in…read morebetween jobs and he sold me this big red Dixon acoustic guitar for a great price ,,and I've always appreciated that, He's very knowledgeable about music and people.

I am always treated well anytime I've needed to visit to purchase something for my clarinet or when…read moreI had my son's trombone repaired during marching band season. They have a decent selection of instruments, with used options. I actually purchased my son's trombone here after renting for the first year to make sure he would stick with it. I love to support mom and pop places. Sure, it may cost you a few more bucks, but it is worth it!!! Love the friendly service.

Be sure to read all of their policies throughly. We signed my son up for monthly drum lessons,…read morestating that we could cancel any time. After two lessons he decided it wasn't for him. I called the location and they stated that canceling was no problem and that it was take care of. Two months later we are still being charged. Their manager finally responded, basically stating that it was not canceled because I didn't send it in writing. Because of her employees incompetence I am left with the bill.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

Our daughter has been taking flute lessons for several months and absolutely loves the instructor…read more(Julianna) and the studio. The vibe at Tallant feels welcoming, supportive, professional and inclusive. The recitals offer great experience for the kids and don't take up the entire afternoon! Highly recommend.

We love everything about Caileen and Tallant Music Studio! My daughter takes weekly piano lessons…read morefrom Caileen, the owner, and she is progressing so quickly and really looks forward to her lessons.