Adrian was courteous, friendly and efficient. We'll call Affordable in the future as needed.read more

While I did not have them fix my machine, I'm giving a 5 star rating for several reasons:…read moreGreat Experience 100%. My appliance problem: Samsung Front-load Washing Machine. Loud banging, not spinning the water out. My wife and I have been going to the Laundromat for the last month (calling it our date night)...but that add up. 1. I looked up a few businesses for estimate: Affordable In-House responded in minutes to my request and got me on the books for the next morning (today). 2. Jonathan (the tech) called me before coming out and showed up promptly. Super nice guy. 3. He asked me what the problem was--and then he re-created it. 4. He told me that he could fix it and said "to be honest, for what it is going to cost you, you could buy a brand new machine." And then explained that I could probably continue using it until I hat a new machine but suggested smaller loads and explained what will happen as it continues to break down. Problem was barring and spider...something...I just nodded my head like I know what head meant. Cause that's what men do. It cost me about $60 to have him come out and diagnose and give estimate. Awesome. From first impressions and first contact, through communications and notifications, to Jonathan leaving...Great experience! 100%

Although he diagnosed the problem I was over charged on the service fee. I have tried to reach out…read moreto someone with no luck talking to a human! upset that I was promised a cer am that was not honored SMH....

unbelievable! In Sears response to my complaint, the phone number they gave me to call them was the…read morenumber to the automated system that I complained about! They truly don't care about customer service.

Great service and follow through to make sure we had everything we needed. I would highly…read morerecommend this group to everyone

We have used Rick's Appliance Service a few times. Very pleasant and professional technician,…read morealways do a great job, and the price is the most reasonable than any other service we've used in the past. We've had the same service guy at our house a few times and he has a lot of experience. He knows what to do and gets right to work.

This business is a very good job fixing my freezer they came out right away I got it fixed right…read moreaway so I'm very weird much recommend this business anyone out there who needs service

If you're looking for someone who actually shows up, gets the job done fast, and doesn't drain your…read morewallet--call this guy. I own multiple rental properties and he's been my go-to for years. Whether it's appliance repair or a full house clean-out, he's consistently gone above and beyond. No drama, no delays--just results. Fast turnaround--usually fixed within a day or two, even if parts are needed Fair pricing--always beats other quotes I've gotten Mobile service--he comes to you, no hassle Bonus services--he does consignment and estate clean-outs too! I've made money off items I was ready to toss. Total time and money saver. He's cleaned out several properties for me, handled repairs like a pro, and made the whole process smooth every time. If you need help with appliances, house clean-outs, or just want someone dependable--this is the guy to call. #HouseCleaning #Consignment #Appliances #RentalPropertyHero

Don't. Just don't. I've used them once before for a dryer, and it went fine, but this time for a…read moredishwasher he came and said a part had to be ordered. I paid in advance (silly me!!). I heard nothing from him, so around the time the part was supposed to be in, I started trying to call him. Occasionally I would get him on the phone and he always said "I have to check, and I'll call you back," but never did. Most of the time he simply did not answer his phone or texts, and the voicemail has not been set up. Finally I caught him and he claimed he had the part, came by at the time we agreed, stayed maybe 3 minutes and said he had gotten confused and brought a part for a different customer, and that he would be right back. That was several days ago, and I have again not been able to get in touch with him since. I'm out the cost of the part and the original service call since I have to call someone else to start over at the beginning. Really, read the negative reviews and save yourself some headaches by calling someone else!

Mr. Appliance has always been very professional and reliable. We've used there services for many…read moreyears and they always do great work.

This company came to my house 3 different times per the warranty company. Our dishwasher has…read morestanding water in the bottom every time we run a wash cycle. They replaced a board and said it worked just fine. But the dishwasher still has standing water. They also lied to me about the claim they're ere sending to the warranty company stating that the dishwasher couldn't be fixed.

Our GE washer stopped working and Will from Appliance Nerd did a great job of making repairs in a…read moretimely manner. 2 computer boards and a door switch later we were good to go! Will was always on time for the appointments and was very professional with his repairs.

CROOKS!!! This company came out and replaced "multiple" belts on my dryer when I found out today…read morefrom another technician that there is only 1 belt that drives my dryer. We looked up the cost of the belt ($30) and these Appliance Crooks charged us over $150. DO NOT USE THESE CROOKS. PASS THE WORD.

The Good: Great Machines so far and they were good to help us set up a token system which works…read morewell for us. The Bad: First visit out the owner measured our areas and recommended what machines and how many. Then upon delivery our set up was not a match for what he recommended and we had to return two machines. The delivery guys dented and tore new vinyl flooring, even after being told it was a brand new floor and to put down cardboard or a blanket or something(which they did not do) Company did discount machines cost of floor repairs. Once they have sold you equipment they really are not anxious to have to come back out for repairs and discourage those trips by charging $200 trip fee (for around 75 miles) on top of repairs. There is only a 90 day warranty. In other words I am happy with the washers and dryers...not so much with customer service.

From the owner: Your Partner for Commercial Laundry Solutions! Only services…read moreCommercial Businesses. We do not service Residential. You can contact us at 316-267-6650. Not only do we sell laundry equipment, but also have an  extensive parts inventory and experienced personnel who can provide service or assist in diagnosing problems. We can also help you develop new laundry facilities. We are a family owned and operated business.  Our vision is: To be the most trusted and respected name in laundry solutions in the Midwest. Thus, our customers will be treated as friends and partners, to ensure that we can work together effectively.

In March of 2023, my Samsung washing machine would not complete a spin cycle…read more Samsung recommended I contact Herb Snow & Son which I did on March 13, 2023. I was told it would cost $130.00 to come out and diagnose the problem + $120/hr labor plus the cost of the part. I was charged $195.00 for the part + $209.99 for the labor + $30.37 tax = $435.36 I later discovered the machine was under warranty. Herb Snow & Son was informed that it was only 2 years old, so they knew it was under warranty and never mentioned it to me. I was under the impression it had a 1-year warranty, when, in fact, it has a 10-year warranty. I found out later that the part Herb Snow sold me for $195.00 sells on Amazon for $21.99. Samsung told me they would have replaced it for free had Herb Snow had only called. At the very most, I should have been charged to come out and diagnose the problem ($130.00) plus labor ($120.00) for a total of $250.00. I ended up being charged $435.36. This amounts to an overcharge of $185.36, and overcharge of 42.58% Avoid these people as if your life depends on it! If you use them after reading this review, you deserve everything they are going to do to you! The only reason they use lubricant is to hold the sand on! I am surprised that local law enforcement doesn't require them to wear a mask and carry a gun.

We visited this store to look for used appliances and picked out a washer and dryer on the floor…read more We didn't have them pull it out from being tucked in next to the other appliances. It was scraped up on the side, but we didn't see it until it was delivered. They told us the delivery fee was $50, which we paid. On delivery, the two guys banged up the back door getting it inside. They flooded the floor with water. The plug ins were too outdated and didn't work so they went to Ace Hardware to get a different set. The washer still did not work. They couldn't get it running. We called Herb Snow store to let them know we were not accepting the appliances. We arrived at the store for a refund. The owner told us the washer was working now, and it was in the back if we wanted to look at it. We said that we didn't want it. She would not refund the delivery fee of $50. She said that it was delivered. We said we didn't pay for delivery of appliances that didn't work. She said, "We delivered it didn't we?" We were out $50, and banged up door.