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    Guildwood Physiotherapy

    5.0 (1 review)
    Closed • 7:30 am - 3:00 pm

    Services - Guildwood Physiotherapy

    Acupuncture

    Physical therapy

    Therapeutic massage

    Guildwood Physiotherapy Photos

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    1 year ago

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    Massage Addict Scarborough Morningside Crossing

    Massage Addict Scarborough Morningside Crossing

    1.7(3 reviews)
    2.0 km•Scarborough

    I have been using Massage Addict for many years, and overall, my experiences have been good. I've…read morevisited multiple locations and have generally been satisfied with the service. Unfortunately, my most recent visit was very disappointing. I booked a deep tissue massage for $120. Before the session, the massage therapist asked me to sign a form, which I understood to be a waiver. After the massage, I was surprised to find that I had been charged $140 for an Ashiatsu massage instead. I was not clearly informed beforehand that the type of massage was being changed or that I would be charged an additional $20. I still left a tip for the therapist, but I couldn't help feeling that the situation was handled in a misleading way. I called the location afterward to explain what had happened. I was told that they would speak with the manager and get back to me. It has now been over two weeks, and I still haven't heard anything back. The lack of follow-up has made an already disappointing experience even more frustrating. After being a loyal customer for many years, this experience has left me very disappointed. Unfortunately, I won't be returning.

    This location is not good with cancellation. Check your messages and email if you have a booking…read morebecause they charge you for not showing up even if you did not reply Yes to their messages or click the confirmation on the email. Their policy is no response means Yes to them, charges apply without getting a rebooking/service on a non-replied messages. Amy

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    Massage Addict Scarborough Morningside Crossing
    Massage Addict Scarborough Morningside Crossing
    Massage Addict Scarborough Morningside Crossing

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    KellySpa - COUPLE MASSAGE

    KellySpa

    3.0(35 reviews)
    7.7 km•Agincourt South, Scarborough
    •$

    First - the "receptionist" was abrupt and rude. I booked a time, and within 3 minutes I called to…read morechange the time, she said to be, "are you going to call back and change the time again" When I told my hubby this he was astounded and said we should call and cancel, we did not. when we were driving to the appointment a man called and asked/told us to be there at 5:50 instead of 6:00pm, fine... we were on our way. We were led to a basement to start out hour foot massage. There is a huge sign on the wall that says QUIET, the massage ladies talked the whole time, it was not relaxing at all listening to their chatter. The basement was in fact dark and dingy. The chairs we sat in were covered in towels, who knows if they were clean. My massage was just ok, My husband enjoyed his foot massage, he said actually "that was great" I was not keen on the rubber gloves and massage cream that kept drying up on my skin. However, today my legs do feel moisturized. I was recommended this place by my nail salon. Sadly I will not return.

    Jessica was excellent, and I would definitely come back for another massage with her. She was…read moreprofessional, skilled, and made the experience very relaxing. Unfortunately, I had a very negative experience with the Chinese gentleman at the front desk, who I believe may be the owner. Before leaving my house, I carefully counted my cash and brought the exact amount needed for the massage. When I handed him the money, he did not count it in front of me. A few seconds later, he came back and claimed that I was $10 short. I am certain I gave the exact amount, so I believe I was unfairly charged an extra $10. The situation felt dishonest and very upsetting. In my opinion, he handled the payment in an unprofessional way, and I felt as though I had been taken advantage of. Guys be very careful when paying cash make sure to count in front of them before leaving the counter. On the other hand, the female receptionist I spoke with was kind, polite, and helpful. I hope that if I return for another massage with Jessica, I won't have to deal with the same gentleman again because this experience left a very bad impression.

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    KellySpa - Kelly Spa-Foot / Body Massage

    Kelly Spa-Foot / Body Massage

    KellySpa
    KellySpa

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    Guildwood Physiotherapy - acupuncture - Updated September 2026

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