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Guidelight

5.0 (1 review)
Closed • 8:00 am - 4:30 pm

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11 months ago

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AdCare Hospital - AdCare Hospital

AdCare Hospital

(11 reviews)

My father recently completed alcohol detox there. Staff…read morewere incredibly short and rude with my mother, both during intake and on the phone when she repeatedly tried to tell them the medication list they had for him was incorrect and included gabapentin, which his doctor had recently taken him off of due to a prior adverse reaction. Instead of checking/confirming with his doctor, they brushed her off and said "We have the list from his pharmacy"--- which was not correct because it still included the gabapentin. When she called to follow up (because she did not feel heard by the intake staff), or to ask a question about insurance coverage, staff either told her they would call her back but never did, or transferred her to voicemail, and her messages were never returned. THEN, when my dad returned home, he was so overmedicated on downers that he was slurring his words! When my mom called Adcare to ask what kind of drugs they had given him and when, they said the night before he had been given a combination of ....melatonin, benadryl, AND GABAPENTIN!!! A quick Google search, and even a non-medical professional can find out that that's not a recommended combo, especially for older folks who could have slowed breathing, fall risks, etc, (and definitely not for people who have had adverse reactions). Finally, the discharge paperwork they sent home said, "Patient given a prescription for Narcan." and the box was checked!! My dad is trying to kick alcohol -- Narcan is for opioids, so we are not sure what to make of that. Patients are more than addicts, they are vulnerable humans who are there to get help and care. They and the people who love them are trusting that they will be safe there, and deserve better. This might have been a better review, if staff had approached a caring family member's concerns with empathy instead of brushing them off, and been willing to take a moment to check and confirm my dad's meds list.

I just want to give a shout out to 2east!!!! They're amazing!!! MJ , Amanda,…read moreFelicia,Beth,Chris,Emily, Sarah, and Lori made my stay so comfortable comforting and changed the course of my life.. I cannot thank them enough.

Hospital for Behavioral Medicine

Hospital for Behavioral Medicine

(13 reviews)

BEWARE DONT GO TO THIS HOSPITAL…read more So what does this hospital do I'll tell you cause I was there! When I first arrived at this hospital I was introduced to Dr.D I don't know his name cause it's to hard to pronounce. I went in and he did his evaluation on me then after that he asked me some question and I answered it and he just assumed I was lying he gave me a look with hi eyes wide open and said are you lying to me? I then said no why would I? Then I was put into a room with 2 other people another guy and girl, the girl went up right away and then I went into another room and did intake then sent back to the same room, the guy was then taking upstairs and I was in the room by myself I was questioned about some things and asked again are you lying? I then proceeded to start crying because first I was scared, nervous. I then was taken upstairs I was approached or spoken to not face to face but by intercom, wtf ! So then they the dr and nurse started questioning everything and I mean everything and then proceeded to be asked are you LYING? Wtf, for the duration of the time I was tormented being told I don't know how to shower, I don't know how to wipe my ass don't know how to brush my teeth but not face to face over the camera that was in not only the room but also in the bathroom but, it's probably taken out by now. Then every night I was then tormented by these people coming in the hall asking if there is some and so a patient here? Every night I went through this as well as when I got my night meds something was not right cause i never had any type of nightmares but I was there and started having nightmares. Then not only were they asking if I was there but they went by my maiden name as well as my first married name. I was being scared every day every night I was told to do things and I'm asking why am I doing this but they kept returning "WE ARE TRYING TO HELP YOU" by scaring me by telling me idont know how to wipe my ass don't know how to do anything. Then I had diarhea I was then told are you kidding me she did this in my bathroom, then also every night I mean every night this bitch would scream "I WANT HER OUT OF MY HOSPITAL" he the dr says i cant do that not only was my life at that time was a living hell when I was a patient, I will never never forget my stay there so if I were you looking into a hospital for yourself or a loved don't go to this hospital!!!!

Actually horrendous. My mother has been there 24 hours after being transferred from the ED, and I…read morecan't even get a clinician to call me and understand why she is in this hellhole. I have talked to 5 different people. We had a referral to a different care facility and she ended up here - will only make things worst for her. The mental health care system is deplorable.

Guidelight - c_and_mh - Updated May 2026

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