I have been a patient for many years at the Michigan Institute of Urology. I am a retired ER physician. I have been unable to obtain the results of my urine culture and sensitivity after six months of submitting valid HIPAA consent forms. I had to make an appointment and wait two or more hours in a waiting room with over 100 people in it just to drop off a urine sample, when I can do this via my PCP at HFHS in less than five minutes. I do not blame my urologist. I blame the profit driven corporate structure controlled by the Ascension system, which has a terrible record of malpractice lawsuits, no doubt not because the doctors are bad, but because their office staff are so terrible, and especially rude on the phone, even to a physcian. I am changing to a urologist from the Beaumont system. But don't blame the doctor! read more