Been working with Property Management Toronto for a few years now, having them manage multiple…read moreproperties for me. Over the years they have been very responsive to all my questions and helped guide me through some of the changes that arise with dealing with tenants and the ever changing Toronto real estate market. Their client portal makes it easy to see and understand what is happening with my properties and add peace of mind on the accounting as side. Highly recommend this property management company for anyone in Toronto or the GTA!

I had an absolutely horrible time renting an apartment unit from Property Management Toronto. I…read morewould strongly recommend against renting a place from 'Property Management Toronto' on the basis of their lack of communication and coordination, their lack of proper service and the general state of the apartment unit at the time of move in. Detailed review follows. I was all set to move in to my new place managed by Property Management Toronto and they sent me an email on how to pick up the keys on the first day of tenancy. Except, the details were wrong. When I went to their office to pick up the keys as mentioned in the email, they told me that the keys were at the apartment concierge. (The apartment concierge mentioned here is not under Property Management Toronto and they're a separate entity). I wasn't told anything about this beforehand. Anyway, I asked for the phone number I should call in case I ran into any trouble picking up the keys and was given one. Then I packed my stuff up from the temporary place I was staying and drove to the apartment at around 12PM. I was all ready to move it, except there was no one at the concierge. I tried calling the number they gave me but the only human person that I could reach was the maintenance staff. Granted this was on a holiday, but I specifically asked for a phone number that I could call in case I run into some trouble picking up the keys. Long story short, no one from the concierge came till 4PM and that's when I picked up the keys. I had to pay a fine for overextending my Zipcar usage, the perishables I had brought with me perished and I missed a meeting I had to attend. At least, I didn't have to spend the night at a hotel. The complete lack of communication and co-ordination is baffling. Now, as for the apartment unit itself, which is a pretty upscale condo.... It didn't look like it was professionally cleaned when I moved in. There are leftover objects from the previous tenant (toilet brushes, garbage bins, vacuum cleaners, patio furniture, gardening soil, etc). There is a brooding pigeon nest in one of the balconies with some aggressive pigeons guarding it. The washer/dryer unit isn't clean and has lint/hair all over. The microwave/vent unit has its vent filters missing and the inside of the vents are proper dirty. The sinks in the bathroom have visible hair on top. And the walls and doors have large Sharpie scribbles and stains in multiple locations. Since they didn't even professionally clean before I moved in, I seriously doubt if they even considered repainting the unit. I mailed them two days ago about these issues and the only email I got from them was to sign a form declaring that I've received the keys along with a single line " 'I'm sorry to hear that " about my ordeal. I don't even know if they'll address these issues or even a subset of these issues. I've rented so many apartments in the past in North America and my experience has only been excellent till this. No miscommunications on key transfers and the units have always been clean and empty at the time of move in. This is the first time I'm seeing such poor communication and lackadaisical service. It doesn't look like they even did an inspection of the place after the previous tenants moved out, let alone clean or repaint it. I WOULD STRONGLY RECOMMEND AGAINST RENTING FROM PROPERTY MANAGEMENT TORONTO.