Smaller facility that feels more like home than a large facility where the residents are just a…read morenumber. The rooms are large with wonderful walk in closets. They have walk in tub/shower combos. The courtyard is great for summer time gardening or just sitting in a secure area to enjoy the outdoors. The staff took wonderful care of our mom for a number of years. She had many struggles and issues but they always treated her with dignity and respect, and took care of her needs. At the end of her life, they treated us with kindness and compassion and were so helpful. We highly recommend The Lodge.

The Lodge at Bristol Heights is a God's send. We had my 95 yr old Step-Dad live with us after…read morepicking him up from a hospital in Orange Co and bringing him with us when we moved to Idaho a couple month's later. We knew his health was declining, with Covid and after major Dementia set in about 2 years later realized we couldn't give Dad the specialized and excellent care he deserved. I was concerned when there was a change in ownership but have been blessed with a staff that is loving, caring and I am so happy that he is receiving the care he needs. They are still changing to make everything even better. Dad loves the food and all the staff and they love him !!!! Can't ask for more ! Thank YOU Bobbi, Debbie and all the rest of the awesome staff!!

Be sure before you put a loved one in this facility that they can HANDLE the level of care that…read moreyour loved one needs ...do your homework otherwise you will get a letter left in the room that you have 30 days or sooner to MOVE THEM OUT because they can Not handle the level of care ..Moving a loved one with dementia is very hard on them. Beware of the limits on the care this facility offers....also be ready for a list of how many times your loved one pulls their cord in their rooms for help, they are always willing to let you know DAILY how many times they are inconvenienced to answer the call....

As a former employer of Maple Wood Assisted Living, I Natalie S J, can and will confirm that this…read morefacility is indeed a wonderful place to work. If I could give a 10 star rating, I absolutely would. As a former caregiver for many years, I felt right at home when I walked down the steps and into the office to meet the friendly faces of my former employers J and J who looked beyond my conditions and saw complete potential in becoming part of their team of caring and compassionate caregivers. For the first time in a few years, I knew I found the place where I was needed and belonged. Having secure employment there was an extreme boost to my morale along with a generous pay check after going in day in and day out in helping improve the quality of life for the residents in the facility. The smiles of both my colleagues and residents every time I went through the door with my mask for safety, made it all worthwhile to keep going to not just work, but to a place where my skills as a caregiver were put into good use along with improving the quality of life of those who lived there. I would like to take this moment in this post to thank J and J for giving me the opportunity to join their team of hardworking caregivers. Even though I had to resign due to medical reasons, I feel comforted in knowing that my job will still be waiting for me after I take good care of myself first. There are not very many employers out there like J and J that make former employees like me feel reassured that I am a strong individual who just needs some TLC in order to continue giving TLC to those who need me. Maple Wood Assisted Living, you have changed and saved my life in many ways that I can ever repay you. I assure you that I will work very hard to be part of a second family that will always have faith in me to become the best caregiver/CNA I can be.

As someone who worked here, find another place to send your loved ones too. There's a lot of…read moreneglect and the owner Joanne doesn't care about anything besides how much money she can get in a month. She also said she was paying me a certain amount and come to find out, she's paying me WAY LESS then what we agreed... SHAME ON YOY JOANNE !!

Super unprofessional management and staff. Homes are left with scarecrow crew at night time…read more Sometimes during the evenings there is nobody at all in the home and a fall happened and there was no caregiver available. My friend told me that someone fell and there was nobody there to help them. The turnover and people that work there is under 90 days. I would not recommend this assisted-living at all. There are way more assisted-living in Coeur d'Alene that are so much better.

I have a family friend that is unluckily at this place. I would say to be fair that the nursing…read morestaff is average. They are probably not the worst but also not noteworthy. I have had two underwhelming experiences with the reception staff. For lack of a better way to explain, I would say that they are almost gleeful about not helping. If I have any say on other family members or friends, I would take them anywhere else even if I had to drive 50 miles further.

Amazing, loving staff work at North Star. Residence always seem very happy. They have plenty of…read moreactivity activities and outings for the residence to enjoy. North Star is a fabulous place to live.

This place is scandalous. So if you hate your mom -- this is the perfect place. Melanie assessed…read moremy 78 year old mom as "independent living". My aunt liked the facilities; so we sold mom's home and gave away dog to move her into Northstar, Coeur d Alene (Owned by Stellar Living out of Utah) Mom was there less than 1 week and I was getting calls from Tambra and Melanine, saying "we need to evict your Mom because she isn't a good fit for fit for independent living and we don't have assisted living available". I reminded Melanie and Tambra that they assessed her as such. Melanie said, "Well, I'm not a nurse". They evicted her but kept the rent and sole the $2500 deposit. They merely said we keep all deposits to cover administrative expenses. UNREAL !!!

I have worked here for over 1.5 years. I absolutely LOVE this company! They are the best out…read morethere. They truly care about their clients and their employees. I cannot say enough about my boss Kaleigh.....she is top-notch!

From the owner: Milestone Decisions provides 24-hour care for individuals with Intellectual Disabilities. We…read morecurrently operate as a Residential Habilitation Agency (Supported Living) licensed by the state. We are located in both Moscow and Coeur d'Alene, to provide 24-hour residential services in the community.