DONOT COME HERE, Jeanette was the rudest lane attendant I have ever had , was constantly on the…read morephone , outside smoking , & talking to her "buddies" She was basically being paid to socialize when I paid an arm and a leg to even bowl , I wish I would have gone to Bowlero the lanes are so much better and so is the service , owner if you would call him that was rude as heck to !!! DONOT RECCOMEND

Well took the family here with kids. Most of the arcades game were broken. Paid for bowling and the…read morekids needed bumpers but they put us on a lane without bumpers and when we ask if we can switch because the kids need bumpers but you guys didn't tell us the bumpers didn't work. They said we can't sorry and left the area. It wasn't that fun. It would have been more fun if more stuff was working properly.

Extremely disappointed with how we were treated. We have visited this trampoline park before, and I…read morehave previously been allowed to supervise my son in the trampoline area even though he is older than the posted age limit of 2. Staff knew his age and never indicated there was an issue. This visit, however, an employee suddenly decided it was a problem and asked me to leave the area. I understand businesses have policies, but enforcing them inconsistently and then refusing any accommodation or refund is poor customer service. Had this policy been enforced consistently during our previous visits, I would have known the rules and planned accordingly. I wasn't trying to jump or use the attractions myself. I simply wanted to supervise my son. I even offered to purchase the required socks and comply with their rules, but that was refused as well. To make matters worse, I was planning to purchase an additional two hours for my children to continue playing. Instead, they would rather lose that business and a returning customer than allow a parent to simply supervise their child. I spoke with the manager, Lindsay, and was told that because the policy is posted, her boss would never approve a refund. The issue isn't that the policy exists--it's the inconsistent enforcement, lack of flexibility, and complete unwillingness to work with a paying customer. Unfortunately, this experience left a very poor impression and has made me seriously reconsider returning in the future.

Good jump house. the bowling alley sucks though. I tried the arcade and its ok but not the best.read more

Great place sooooo match fun. Not to Bad of price either. Me…read moreand 4 and others bow for 1h 30m the people can be happy where great.

nine year old couldn't ride with parent; only allowed five minutes (at $10 a pop) for children's…read morecart. Very short handed so waited forever, but ultimately apologized for this. Arcade is fun but about $3 a game. One game was broken, but they gave credit for it.

ordered food while bowling and it was never brought to us as told it would be. Then when we…read moreinquired about our order we were told 10-15 mins. After 15 mins we were ready to leave and still had no food. We inquired again and again was told it would be 10-15 mins. As we sat and waited for the food we already paid for we observed many other receive food and many employees standing around chatting with friends instead of maybe helping with orders that are behind by an hour. It's really ridiculous.

The first time we went bowling here it was good. The second time we went we purchased an hour of…read morebowling. Our bowling lane broke down, which we understands happens, but our bowling lane was down for 20 minutes and no one offered to replace our time. The last time we went there were no bowling lanes open so we decided to play pool to pass the time waiting for a lane, they charged my boyfriend and I $10 to be in the bowling alley?? Then on top of that, if we wanted to bowl it would have costed us another $35. I don't understand why they charged us $10 to WAIT for a lane. We decided we wont be coming anymore. You can go to much nicer, updated, bowling alleys for cheaper. Also, they say they take credit cards but give you an upcharge for using your credit card.

I would not recommend the arcade at all! I recently went with friends for a daytime outing. Most of…read morethe games were broken. Some of the broken ones weren't labeled broken. We basically stayed about 20 mins and lost most of the money we put on our game cards to broken machines. Then laser tag had a sign saying it was down as well so we couldn't try that. The bowling looked like it was okay but we did not try it that day. We basically went to plan #2 for our day outing once we experienced the arcade. I'd say try bowling and skip the arcade if you go at all.

Frequently there are machines in the arcade that are broken. You swipe your card to play only to…read morediscover the game machine controls are broken. Found old pizza in one of the games. Bowling lanes are fine. Generally not a lot of emphasis is put on customer care and service. With a little more effort with maintenance and customer care, Premier Lanes could be a stellar place for families to enjoy an afternoon or evening.

This was our second visit to event zona and it was awful. The staff was more worried about playing…read moreon their phones that being helpful. It was a Thursday night and there was hardly anyone there. My kids who we all fairly young. One who was 6 and never played razor tag before and the guy didn't even show him how to do anything. Then their arcade games weren't working. To me this play is very over priced for the service and quality of products.

Wish I could give zero stars. The management there is absolutely horrible. There are at most 4…read moreteens running the whole building while the manager is no where to be seen. More than half the games are broken or one of the workers are "working" on it. To me it seems like the manager makes them clean it to make them look busy. The manager(s) need to do better. Leaving what looks like high schoolers to run a large arcade/bowling alley is crazy. Will never come back. Do better.