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    10 months ago

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    Peter N.

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    10 months ago

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    Peter N.

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    2 years ago

    Gsha is phenomenal! Great value--amazingly reliable. My family has been the using them for years. I highly recommend them

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    Ask the Community - GSHA Services, LTD

    Review Highlights - GSHA Services, LTD

    “Peter is trustworthy and I would not go anywhere else for my family's electrical and HVAC needs.”

    Mentioned in 5 reviews

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    Pure Power Generators

    Pure Power Generators

    (9 reviews)

    I have been a satisfied customer of Pure Power Generators for many years, and until recently I had…read morenever had a single issue with your company or your service. My most recent experience has left me frustrated beyond belief. On July 28, we lost power at our facility. Our generator ran perfectly for approximately eight hours before shutting down unexpectedly. I called their office right away, and staff attempted to help me diagnose the problem over the phone, but we were unable to get the unit running again. Because we operate an animal shelter caring for more than 60 animals, this was an urgent situation. The earliest appointment available was 9:00 a.m. the following morning. Tyler arrived as scheduled and identified the problem. He initially believed the necessary part would have to be ordered with an uncertain lead time. I inquired if replacing the entire generator would be quicker and/or even necessary. He said there was no reason to replace it as it is repairable and replacing it would also take lead time to order a new unit. After realizing how critical the situation was for our animals, he checked and found the part at your office, retrieved it, and had us back online that same day. I sincerely appreciated his professionalism and his concern for the welfare of our animals. Before leaving, Tyler explained the following: - The unit requires two capacitors, and because they should always be replaced as a matched set, he would order two more. - The battery cables also need to be replaced. - Someone from the office would contact us to schedule a return visit once the parts arrived. On July 30, I received a voicemail from a male representative stating that the capacitor we need is no longer available and that you needed my credit card for payment. When I returned the call, I spoke with a woman who reviewed my file and told me that my balance was zero because you have our ACH information on file. She stated the invoice was $235. I asked her to clarify whether someone would still be returning to complete the repair, and she said she would pass the information along and that someone would follow up with me. Shortly afterward, the same male representative called back. During that conversation, he: - Told me I was mistaken about the generator being repairable - Insisted I could not have spoken with anyone at his office - Stated the bill was $614, not $235 - Denied that you have our ACH information on file His tone was dismissive, downright accusatory, and he gave the clear impression that he did not believe what I was telling him. He said an invoice had been sent, and I told him it would be paid. This morning, August 4, my wife called to get a straight answer about whether our generator can be repaired. She spoke with the same representative, and that call was equally unproductive. I'd ask that you review the way these calls were handled. Tyler represented your company extremely well, and I have no complaints about the technical service we received. The follow-up communication, however, was contradictory and unnecessarily combative. As an animal shelter, a reliable generator is not a convenience -- it is essential to the safety of the animals in our care. Because of such a horrific experience, we have taken our business elsewhere. We will find a company to double-check the work that was performed and see if we can salvage a much needed piece of equipment and if not, replace it. Very poor customer service and you have lost a long time client.

    Pure Power was recommended to me after the storm and our original company came out and did a shoddy…read morerepair and then ghosted us. We were left with no power for 4 days and a generator emitting CO. Aron was responsive , he listened to the series events, walked me through how to trouble shoot over the phone and advised what most likely occurred and how to rectify it. He assisted with getting my power back on and made suggestions for corrective action to our generator and placement of it. Aron was a lifesaver for our sanity. We will be dropping our original installation company and moving our business to Pure Power! They came highly recommended by family and I can see why! Thank you Aaron

    Cahill Heating, Cooling, Electric, Plumbing & Sewer - Co-Owners Chris and Brandon

    Cahill Heating, Cooling, Electric, Plumbing & Sewer

    (25 reviews)

    Cahill (Lake Bluff & Palentine) came out yesterday to get my AC ready for an expected heat wave…read morestarting Monday. The project manager, Holly Vires was made it all come together. She came out on time the same morning. Explained my 3 options & the next thing I knew it was done by mid afternoon. The technician came out also on time & my house is ready for summer. Professional & do great work with the ac for summer & boiler in the winter. I see their trucks all over Wilmette. Cahill Heating & AC 837.234.4494 28983 Herky Drive Lake Bluff Donnie

    Last month, the day after the major storm (we lost power), my new Rheem tankless hot water heater…read moredisplayed an error code (11) and would not operate. Checked Rheem's website and it listed Cahill as the nearest Rheem dealer. Called Rheem and they said they could be right out and the first 30 minutes is only $79 for a simple repair/diagnostic. The technician arrived and ran diagnostics and could find nothing wrong. The "fix" ended up being unplugging the unit and plugging it back in to clear the fault code. The technician was there for 20-25 minutes. Then received bill for $329. Called Cahill about the large bill. They stated "oops", we forgot to remove the $79 initial charge and the bill should only be $250 (wonder how often that happens). $250 to unplug and plug in the unit. That comes to about $700 an hour with no real work performed. This could have been fixed over the phone. Do not believe their website that advertises the first 30 minutes is only $79 for a service call. It's not true! Grudgingly just put a check in the mail but will never use them again--buyer beware!

    GSHA Services, LTD - hvac - Updated October 2026

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