I cannot recommend Y/D Automotive after my experience with their mobile repair service…read more I found them through Google and contacted them for an alternator replacement. I was quoted about $585 for parts and labor. A technician came to my location around 3:00 PM, removed my alternator, then discovered he had brought the wrong replacement part. After checking multiple auto-parts stores, I was told the correct alternator would be about $950 plus $175 installation. Since that was substantially more than the original quote, I declined and asked only that my original alternator be reinstalled and the vehicle returned to the condition it was in before the work began. That did not happen. The technician spent several more hours trying to reinstall the alternator and drive belt but could not get the belt back on. I even spent about an hour trying to assist. Around 10:00 PM I told him to stop for the night. I paid him $60 for his time and was told another technician could come finish putting the vehicle back together. My vehicle was left undrivable overnight. The next morning Y/D initially told me someone would call back within 10-15 minutes to arrange another technician. That call did not come. I was later told all technicians were booked and someone could come the following morning around 10:00 AM. I could not leave my vehicle undrivable for another full day, so I hired an independent automotive technician to inspect it. He found that the drive-belt tensioner operating point/bolt had been stripped and could no longer be properly operated. I received an estimate of $449.65 to replace the tensioner assembly alone, separate from the alternator repair I already needed. When the independent technician returned to address the belt issue, he discovered that my original alternator had also been reinstalled incorrectly. It was not properly seated, and one mounting bolt was misaligned and not positioned through its proper mounting point. I am including a photo of that condition. According to the independent technician, the misaligned alternator prevented the belt from fitting correctly around the accessory system. He advised that the stripped tensioner was consistent with excessive force being applied while attempting to install the belt with the alternator improperly positioned. He also advised that the tensioner otherwise appeared to function normally apart from the stripped operating point. Once he properly seated and aligned the alternator, the belt could be installed correctly. The technician has agreed to document his findings in writing and, if necessary, testify regarding what he personally observed and his professional opinion. What disappoints me just as much as the mechanical work is how this was handled afterward. I repeatedly gave Y/D Automotive opportunities to resolve this directly. Despite already paying additional inspection and corrective-service costs, I initially asked only for the $449.65 cost of replacing the damaged tensioner. I specifically told them I was not asking them to pay for the alternator I already needed, my additional diagnostic expenses, corrective work, lost business income, transportation issues, or my time. I later made an even broader attempt to resolve this. After researching the business, I came to believe the technician who worked on my vehicle may also be the person operating Y/D Automotive. Because I am a small business owner myself and understand that people can get in over their heads, I offered to waive the $449.65 request entirely in exchange for an honest account of what happened, acknowledgment of the damage, and a sincere apology. That message was sent through multiple business communication channels, and some showed as read. I received no response resolving the matter. At this point I am beginning the formal process of pursuing recovery of my documented damages and expenses. I would have preferred to resolve this directly, but I am not willing to absorb damage to my vehicle and the resulting costs. Everyone makes mistakes. What matters is how someone handles them afterward. Based on the work performed on my vehicle and the way this situation has been handled, I absolutely cannot recommend Y/D Automotive. I am including supporting photographs and documentation where the platform allows so readers can evaluate the circumstances for themselves.

My beloved SUV needed a diagnostic check, so I sent out a few messages through Yelp for auto…read moreprojects and received several responses. Y/D Automotive Mobile Services was one of the first to reply and also one of the most reasonably priced options for diagnostic testing. We received a clear quote up front, and they were very transparent about the service area, letting us know there would be an additional charge if we were outside their 20-mile radius. I appreciated that honesty and made sure to confirm the distance between us. We were assured our home was within range, which made scheduling easy. We set an appointment just a couple of hours later. When we received the text that he had arrived, my partner in crime went out to meet him, and he got straight to work. The whole process felt efficient and professional. When I finally went outside to hear the verdict, it turned out the issue wasn't nearly as bad (or as expensive) as I had feared, which was a huge relief. Y/D also let us know he'd be ready to come back out to complete the repair whenever we're ready. So far, the experience has been smooth, transparent, and reassuring. I'll be following up with another review once the repairs are completed, but this was a very solid first impression.

It took a while since my service to write this review, as I had to use their services with them. I…read morewanna say the Team at Mendo Motorz is exceptional. My particular vehicle was a pain to deal with. They work very well with warranty companies. They got Quality parts and even went above and beyond the second time I had to take it in. They really know what there during and will explain everything clearly. I waited quite a while on my vehicle the second time, but it was because they were battling the warranty companies on my behalf. I highly recommend them.

Quick to answer my query and to give quote for business needed on a break job. Very easy to speak…read morewith and I appreciate their time and value! They were willing and ready that day to accept my vehicle for repair that day. I really recommend them and their years of service. Thank you!

Used to live down the road from Taylors automotive, went there for the 1st time due to a broken fan…read morebelt on my Mini and they were GREAT! What really sealed the deal for us was when we took my daughter's Kia in for a check engine light and Taylor's said we needed spark plugs. Well we had just replaced the spark plugs through Cavender Kia, paid a whole lot for the tune up, so I thought they were trying to pull something. I sent my hubby over and he watched them pull out all the spark plugs and they were never replaced. Needless to say Cavender got an earful and Taylor's got a customer for life!! I work at a Toyota dealership and can get good prices here plus we live quite far away now but we still take our vehicles to Taylor's and when my folks come from west Texas, their truck goes there too. Really trust these folks and highly recommend them to anyone all the time! Good people!!

I wasted $100 on a diagnostic fee just to learn a lesson. Do not take your vehicle here. I already…read moreknew exactly what was wrong with my AC not blowing through the vents. They came back and told me the same thing we had already discussed -- a very common issue -- but then claimed they "heard doors binding" and recommended a full HVAC teardown. The estimate? Over $3,400. I told them I only wanted the actuator replaced, since it's a simple fix. They agreed that would save money, but their "reduced" estimate was still over $1,100. I said I'd think about it, drove straight over, picked up my truck, and dropped it off somewhere else. The next morning, everything was fixed for $246.81. I don't mind paying to repair my vehicles, but trying to upsell thousands of dollars in unnecessary work is crooked. I would steer clear of this place.

Our transmission went out, ETS replaced our transmission and now our truck is running great!…read moreCustomer service is great kept us updated throughout the process. We would definitely recommend !

I had gone to 2 other places to get my car fixed and they both said they couldn't fix my car (gave…read morebill crap excuses). My car was jolting when accelerating and I couldn't figure why. I found ETS Fleet on google maps and called and asked if they could help me. The female at the front desk was so sweet when I arrived and the dog was an absolute charm. The mechanic had recommended possibly the spark plugs and I said we can try that yeah (knowing they probably did need to be changed). Well unfortunately it didn't work but it was a service that did need to be done. I made another appointment for another day for a transmission fluid drain and fill. Within 3-4 hours my car was fixed. It was my transmission fluid! It was so black it looked like oil. Unfortunately my car doesn't have a dip stick but he was able to figure it out. Both services were a fair price and I will definitely be recommending friends as well as being a regular customer whenever I need help. Loved this place!

Everything I have to say about this business is good. All communications…read morewere spot on and honest. No hidden costs or problems. They ran a system check and they fixed only what was needed. I can definitely recommend Brake Works for their work.

I came here to get an oil change, front end alignment, brake job, front running light replaced and…read morewindshield wipers fixed as the fluid wasn'treachingthewindshield. Got it all done in roughly 2-3 hours. I made an appointment in advance which I recommend because these guys are super busy all the time. Their work is excellent, quick and their customer service is beyond awesome. I'm one of those ladies who appreciate a polite gentleman so thanks fellas, you're the best. Oh, did I mention that the front end alignment was half the price that competitors were charging? Well it was, and that helped out a lot. These guys are honest, reliable, fast, and polite, you don't need to look any further.

We brought our 2018 Nissan Rogue here For the AC.They were able to help us use our extended…read morewarranty to get it taken care of.

The dealer looked at my 'check engine light' in my 10 year old car and prescribed a $1500…read morereplacement of the throttle actuator. I'm aware of dealer service pricing, so I asked AI for service shops with reputations for honesty and integrity, and this place was one of the recommended shops. I made an appointment, which was very easy and quick, and Carlos took it in. He recommended reprogramming it, not replacing, got the problem corrected for about $800. Everything is now running smoothly. In addition he pointed out an issue with my battery connection, and I was able to take my car back to the quick oil change place I use and get them to fix it for free. Communication was very good with ASE throughout, they were very friendly and helpful, and I am very happy with the experience. Would definitely use them again!

He was very nice and responsive, and he went over everything with me about pricing and services. I…read moredidn't end up using them, but they were highly professional.

I've had great experiences at Triage. I've had my oil changed twice, tires rotated and my brakes…read morechecked (still good, yay!) and they have always communicated clearly and been honest and reasonable. This will be my go-to automotive place from now on.

Torres auto repair doing work on my mustang gt awesome job kudos quality and serviceread more

Answered quick and helpful on my repair. Looking into getting an appointment to fix my car.read more