I was completely surprised by Smoke City, i was not expecting a store this well stocked with…read morepremium ejuice and vape goodies. I mean sure they got lots of headshop goods but we stopped by for some ejuice and were pleasantly surprised by the selection they had. Prices were fair, customer service was excellent. The place was clean and the staff was knowledgeable, what else can you ask for? Don't hesitate to stop by and check out the place. Great store fully stocked, fair prices and good people. That is 5 Stars in my book!

If you like dealing with shady people that don't stand behind what they sell, this is the place for…read moreyou. I stopped in real quick to get a puff bar. Fancy name for a jewel. I picked one up on the way to merced. Unwrapped it took a puff, nothing. Ok. Well on the way back I'll swap it out. Shouldn't be a big deal. It will be about 15-20 minutes. Well I bring it to the clerk. Tell him I just bought it. He said," no refunds no exchanges." But I just bought it. He shows me a little sticky memo note on the glass. So I tossed it to him and walked out. Tossed, not thrown!! Didn't raise my voice. Ok. I will never be back. Good day sir. So think about it before you do business here. Shady folks.

Excellent service. Super nice people. Huge store, always…read morehas what you want. I don't buy my smokes anywhere else.

Always seemed rushed. I bought a vape pen and it won't hit. No refunds or exchanges. Waste of money.read more

This place is awesome! It's bigger than it looks and has a good selection of glassware. I was…read morelooking for a dab rig and the man who helped me was super friendly and even dropped the price on the piece for me and swapped the bowl piece for a quartz banger for no additional charge. I'll definitely come back!

Despite having a fairly decent variety of smoking accessories and counter culture paraphernalia in…read morestock, I wouldn't classify this store as a traditional smoke shop by definition. This store is more of an everything shop, they of course can take care of your tobacco and glassware needs, but can also fulfill your hydration, mastication, clothing and postal box needs. Certain items such as rolling papers and cigarettes are worth buying here for the wide variety alone, but pipes, bongs and grinders are best purchased elsewhere and online.

The guys there were so nice to me. They helped me out so much and taught me all about what I was…read morewanting to purchase as I am knew to vaping. They have good deal and good selection. I will definitely be going back. Not to mention they were open when other shops weren't.

Other than the homeless that's in the area, this is my fave smoke shop. Not the owners fault there…read moreare transient everywhere in that area. Usually they don't bother you but if they do the owner is more than willing to tell them to leave, he even walked me to my car because it was dark outside when I went there last. Yes they are always on the phone, but they have family far away that they want to talk to. They still talk to you too! Very clean and they always have what I want!!

Great prices friendly customer service! Clean store I Highly recommend this smoke shop!read more

Great customer service, brands, and pricing. Lovely experience each time and they have a large…read morevariety of products.

Rude bud tender in the morning I try to go at night hope management sees this Customer service is…read morethe bare minimum, working in the morning is hard but don't take it out on me I'm just trying to get high.

They have great deal and good customer service. I usually…read morego Wednesday They have great Deals on pre rolls.

I've been to this dispensary a couple of times now…read more I'm kind of surprised that I'm the first one to review it on Yelp, since it already has hundreds of reviews on Google, and appears to have been open for a while. The signage for the dispensary is not great, so it's kind of hard to find. Even though I use a navigator, I've missed it on the first try every time so far. But at least the parking lot is huge, and I've never had an issue parking close up. Staff/security are not visible from the parking lot, but remain in the foyer. The foyer has glass windows so that you can see into the shop before you go in. The selection is okay but not great, and the prices are okay but not great. I would definitely not come here to stock up on a big order, but, in a pinch, I could find something that works. The checkout process here is kind of horrible. For some reason, the staff member who helps you on the floor has to "order" your items on their tablet, and then someone else goes to find them and also has to do their own inventory process, and it just ends up taking a very long time. It's funny because this dispensary is set up like some of the super efficient dispensaries I've been to in SF, but in practice, at least in my experience, they just aren't very efficient. I think the word "friendly" would be a stretch, but the staff are usually helpful. Personally, I get a little bit annoyed by them repeatedly insisting that the prices are low and that the deals are great, because they really aren't. Everything I've bought here has been fresh and has worked as expected. Nothing has been defective so far. Overall an okay dispensary with average prices on average brands.

Always a pleasure doing business in the Palm location. From the time you walk in till the time you…read moreleave the staff is always glad to see you and very helpful with any questions I have. DON'T FORGET TO TIP YOUR BUD TENDER!!!!

Colleen is always so nice and helpful. Knew where everything was, and was fast and efficient. Told…read moreme about all the deals. Some friends always go to her too, definitely knows a lot. Good all around. Store was pretty nice size too.