1. GS Branch Mortgage

0

Vienna, VA

Cancel

Open app

Search

GS Branch Mortgage

4.7 (3 reviews)
Closed • 9:30 am - 5:30 pm

Services - GS Branch Mortgage

GS Branch Mortgage Photos

You might also consider

Recommended Reviews - GS Branch Mortgage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

gracias al Teams Gsbranch Mortgage y a nuestra relator Yohen Figueroa por ayudarnos a poder comprar nuestra casa y cumplir nuestros sueños

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - GS Branch Mortgage

You might also consider

Verify this business for free

People searched for Mortgage Lenders 603 times last month within 15 miles of this business.

Verify this business

Navy Federal Credit Union

Navy Federal Credit Union

(241 reviews)

Navy Federal Credit Union has excellent banking services! Except for getting a home equity loan. I…read moreapplied for an equity loan for $13,000 to repair our roof. When applying for the loan with Misty at our local Navy Fed, she input all our information, did a "soft pull" of our credit scores and quoted a probable 8.5% APR for the loan. We are 6 years from paying off our home, we own our 2 cars (no debt there), we are both retired Marines with retirement income in addition to my husband's surgical technician job income, and my credit card is at $0. Heather Burrow wa assigned to me as an email contact during the application process. When the loan application went through, she sent an email saying Navy Fed approved our equity loan at 14.5%....what?! I get a better rate through my credit card @12% through USAA. I emailed Heather Burrow to decline the loan, and I didn't hear from her for 6 days. And everyday I didn't her from her I was getting automated emails reminding me I had a task to complete in order to get the equity loan. I actually had to call last night the number at the bottom of her email. The person I talked to (I wish I remembered her name) was so very helpful...she withdrew my application and stopped the auto generated reminders. Oh, and after not hearing from Heather Burrow for 6 days (my contact for my equity loan application) sends me an email today and says she will send in my withdraw of my a loan application but it could take a couple before I stop receiving emails. She was not there to answer questions or even withdraw the application, but at least the person I called yesterday could do what she couldn't. Very disappointed in Navy Federal on the loan rate and the absent contact person for the loan application process. It's like she works from home and only works when she feels like it, 6 days and no response?! Overall, a great banking institution but you're not going to get a good loan rate or active response unless you talk to someone in person. My USAA has a better credit card rate by 2.5% than their home equity loan...make that make sense

The online system sucks. I've been telling them for months about the double pending deposits and…read morenot getting the early pay. I'm having to do screenshots to prove what you saw, basically managing my money so why send my money thru them. Then when I got frustrated and upset because they can't provide a reason why it continues to happen, they get mad at me. They flagged the account and I haven't spoken to a rep in over 3 months. If you complain, they flag your account because they can't provide a valid reason for having an unreliable system. But they expect you to be a loyal customer and continue doing business with them. After this review, my account will be flagged for another 6 months because of the negative review. But it will be worth it.

City Lending

City Lending

(4 reviews)

I wish I could give this sham of a company zero stars…read more Unfortunately, I was a client of City Lending in pursuit of a mortgage for my first home purchase. We worked with Loan Officer Kennedy and his team for this loan. The service was pitiful and I am in shock that we were able to close on our home. We put the offer on this house May 15th and were accepted on May 20th. Kennedy and his team began working on our loan and based on email threads we received, it was clear that for a good chunk of time, between May and June, nothing had been completed on the papers. My fiancé and I were actively replying and quick to send any documents requested, typically with a 24-hour turnaround time. We were set to settle on June 24th before my fiancé and I had to leave town for a work trip. That gave the team about four and a half weeks to complete our loan. From the beginning, Kennedy knew that we were using the MD Smart Buy Program and promised that it would be cleared within days due to a contact he had at the state office. Weeks went by where we only heard from the underwriter and on June 17th, a HOLIDAY weekend, the underwriter urgently calls us at 3 PM asking us to submit a BRAND NEW 20-page document ASAP as it was needed for the state application. WHY this document wasn't sent to us WEEKS prior - I do not know. My fiancé and I were out of town with no access to the files and resources needed to fill this out. Sadly, it was a holiday weekend and Monday then became moot in terms of submission to state as nobody was working. Now, we are heading into a 4-day work week in which our state application has YET to be submitted and we are supposed to close Friday at 9AM. Kennedy and the underwriter go silent and say they've submitted it to the state, despite their claims the application was done"2.5 week prior". Once the state confirms receipt, the state asks for additional information that was missing from the initial submission. Again, this was information Kennedy and the underwriter failed to request from us in advance of submission. Now, it's Friday AM and we are not closing on time, we are asked to push until 3 PM. Kennedy writes again stating that we are not closing and the best he can do is Monday, but told the Title company Tuesday. He was not transparent at ALL throughout this process and every day that went by felt even more like we were being lied to. Eventually, Monday rolls around with no settlement and more lies/evading the truth. Tuesday rolls around, same story. At some point Tuesday, someone from City Lending called the LISTING agent and told them lies that we were refusing to come to settlement, escalating the entire situation even further. The sellers were depending on our purchase for them to go and purchase their new house. At end of day Tuesday, the state replied back to Kennedy and his team that there were 27 outstanding items on the submission they sent in. This was a variety of incorrect dates, mistakes on their part, and missing documents. End of day Tuesday the revised application was sent back to the state. Eventually, we get the email the state has reviewed and accepted the application and now it is back to City Lending for final review and to the title company. Wednesday AM rolls around and we are hopping on another flight having to reschedule our fourth notary appointment due to City Lending lack of urgency and competency. We land in our new state and now have an afternoon appointment with a notary. Our title company has yet to receive the paperwork for review before they can release it to the notary company for print then travel to our meeting location. After 5PM EST, the papers are in and by the grace of God and a very kind Title Company executive, we sign our paper's This chaotic story should convey how poorly handled this situation was. City Lending should be ashamed of their business practices. This is not how your treat clients who are eager, ready, and quick to provide documentation. I will NEVER use their services again and I will be sure to let any person buying a home know not to pursue this business. The fact we even had to pay the lending team sickened me to my core - the only thing we got out of this was a week of pure stress, a ruined business trip, and many burnt bridges. Do yourself a favor and do not use City Lending.

City Lending helped me get a condo in miami. They have good people working for them. Stephanie is…read moreas professional as they come. She is great and knowledgeable. Yanine is great also. We had ups and downs and it seemed like we were doing things over and over again. Eventhough at times it was rough dealing with them and sometimes it felt like they were unorganized, my loan was still processed in a timely manor. They did put in hours and effort last day to get everything done so I would have my closing on the original day. I would recommend them.

GS Branch Mortgage - mortgagelenders - Updated October 2026

Loading...
Loading...
Loading...